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TECHNOLOGY PLANNING FOR LIBRARIES




                                                                    BEST
                                                       25-26 AUGUST 2011
http://www.flickr.com/photos/78888206@N00/388453772/
                                                       BRECKENRIDGE, CO
Technology Planning for Libraries
THINK AHEA
What a Technology Plan is
Your goals should be SMART

Specific
Measureable
Aggressive & Attainable
Results-oriented
Time-bound
What makes a good plan?




http://www.flickr.com/photos/21143648@N05/3757284967/
And what doesnt?




            http://www.flickr.com/photos/8344872@N05/5892455733/
What others
               will look for




http://www.flickr.com/photos/63195643@N00/4184705426/
The players




http://www.flickr.com/photos/johnmcnab/4478818687
Resources




http://www.flickr.com/photos/47854931@N00/49915119/
The Structure
   Executive summary
   Library description
   Library challenges
   Current technology environment
   Emerging technologies
   Web site evaluation
   Recommendations
            http://www.flickr.com/photos/99771506@N00/5791228117/
Executive
                                                         Summary




http://www.flickr.com/photos/49503002894@N01/95150434/
Library Description
                      http://www.flickr.com/photos/librarycommission/408221255/
Library
       Challenges




http://www.flickr.com/photos/26604660@N08/3619143326/
Current
            Technology




http://boingboing.net/2008/04/03/atari-users-desk-cir.html
http://www.howtogeek.com/news/is-it-time-to-clean-the-computer-yet-image/5932/
Emerging Technologies
Technology Planning for Libraries
Technology Planning for Libraries
http://www.flickr.com/photos/travelinlibrarian/2076794610/
Which
     tech do I
     plan for?




http://www.flickr.com/photos/85494010@N00/54246114/
Staff
Competencies   http://www.flickr.com/photos/99472898@N00/4856986697/
Web Site Analysis




             http://www.flickr.com/photos/90288178@N00/4800030571/
Recommendations
                Priorities
                Description of relevant categories
                Listing of the specific recommendations
                       Type (new software, application, hardware)
                       Cost (including interdependencies)
                       Benefits
                Recommended timeline
                Assessment/results/training needed

http://www.flickr.com/photos/83198397@N00/5037340038/
In the next [time frame],
                            the library will [action or
                            recommendation], which
                            will result in [associated
                            benefits].



http://www.flickr.com/photos/88133570@N00/2979568085/
http://www.webjunction.org/techatlas

 Technology Plan
 Inventory Tool
 Event Tracker
http://www.flickr.com/photos/32595872@N02/4195880838/
Resources
 Matthews, Joseph R., Technology Planning:
  Preparing and Updating a Library
  Technology Plan: Libraries Unlimited, 2005.
 TechSoup: http://www.techsoup.org/
 Technology Planning for E-rate:
  http://www.usac.org/sl/applicants/step02/
  technology-planning/
 Links:
  http://delicious.com/travelinlibrarian/tech
  plan
Ad

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Technology Planning for Libraries

Editor's Notes

  • #4: Why plan?
  • #5: A planA demonstrationA lens with which to focusA prioritizing agentA budgeting toolAn aligner with other institutional goalsA training scheduleA fund-raising tool
  • #7: ConciseSpecificIntegratedForeseeableFlexible
  • #8: Tech for techs sakeDoesnt connect the tech to the mission of the libraryDoesnt explain why the tech is neededPoorly organizedTechno-babbleLeaves stuff out
  • #9: Alignment:油Is your plan to use technology in alignment with the programs and mission of your organization?Does the plan align with the programs and mission of the funders with whom you wish to develop or deepen your relationship?Business Case:油The business case for most technology projects can be computed by a relatively straightforward equation. The net benefits of the technology initiatives must outweigh the total costs.Framework for Accountability:油Your plan should provide a high-level timeline for achieving goals and putting technology systems in place in a strategic and coordinated way. This timeline is a natural framework for ensuring accountability and providing funders with concrete milestones. During each phase of the planning, development and implementation, organizations and funders can make decisions about whether tasks were accomplished and initiatives continue to be viable.Discrete Initiatives:油Often it will be in your best interest to develop your technology plan as a series of discrete initiatives. If you are pursuing a multi-funder strategy, this will allow funders the opportunity to decide which specific areas of the plan they would like to fund.Appropriate Costs:油Demonstrate reasonable efforts to optimize the costs of your projects. Consider ongoing costs such as staff time, maintenance, and support.Proactive Approach:油Articulate how your plan is proactive in its approach to technology instead of just simply trying to patch a set of existing problems in a "break-and-fix" mode of IT spending.Highlight Innovation:油Many funders may be drawn to projects that use technology in new and innovative ways to service programs and mission. Funders may view such innovation projects as an opportunity to experiment with ideas that may prove to be valuable for other grantees in their portfolio. Although innovation can also provide an opportunity to raise the profile of your organization in the eyes of prospective funders, keep in mind that funders who are most interested in innovation may differentiate between "leading edge" and "bleeding edge" technology projects.Viability and Sustainability:油You will need to ensure that the set of objectives outlined in your technology plan are reasonable both in their scope and timeframe. Additionally, your technology plan and its initiatives must be able to endure over time and enhance the health and long-term stability of your organization.
  • #10: BoardDirectorDepartment headsStaffPublic?
  • #11: Direct:Current strategic and/or long-range planLibrary mission and/or vision statementCurrent and/or previous technology plansIndirect:All of the above for parent institutionLibrary journals, magazines, and blogs
  • #13: A 1-2 page narrative summary of the plan
  • #14: (Cravath Memorial Library,Hay Springs)IntroductionPurpose of the planLibrary historyPhysical descriptionMission statementCommunity servedStaffingBudgetCollection size & annual growthServices offeredUse of the libraryCurrent technologyVisuals never hurt
  • #15: SWOT AnalysisStrengthsWeaknessesOpportunitiesThreats
  • #16: HardwarePatron computers, Staff computers, networking equipment, peripheralsSoftwareOSes, Patrons, Staff
  • #18: Audio/VideoWireless (802.11n / WiMax)MobileRFIDSocial MediaPhoto printing?
  • #22: Think about competenciesWhat do you think you staff needs to know to move your library into the future.
  • #23: Technology Skills Library Staff Should Havehttp://alalearning.org/2011/01/21/techskills/TerminologyTechnology terms glossaryHardwareParts of your desktop computerParts of a laptop computerUsing printersUsing photocopiersUsing telephonesUsing fax machinesUsing self-checksUsing projectorsUsing digital still camerasUsing digital video camerasUsing digital microphonesUsing sorting systemsSoftwareOperating systemEffective management of files and folders systemsWord Processing softwareSpreadsheet softwarePresentation softwareMultimedia players and plug-insWeb browsersE-mail and calendar software (Outlook or whatever)ILS (back-end staff-side stuff)Computer and/or room reservation softwareOnline reference softwarePhoto editing softwareVideo editing softwareAudio editing softwareSecurity and PrivacyPolicies regarding security on public computersPolicies regarding security on staff computersPolicies regarding user data collection and privacyPublic ComputingFamiliarity with softwareFamiliarity with hardwareFamiliarity with wired and wireless networksFamiliarity with computer and network use policiesErgonomicsProper ergonomic computer set-upHow to avoid repetitive stress injuriesHow to avoid eye strain with computersLibrary web presenceURLs for librarys website and catalogUsing the librarys websiteUsing the librarys web catalogBest practices for searching the catalog and websiteFamiliarity with librarys or library vendors mobile apps or sitesFamiliarity with eBooks collectionsFamiliarity with databasesFamiliarity with virtual reference and tutoring servicesFamiliarity with accessibility requirements and proceduresWriting for the web best practicesHow to post content (text, links, images) to the librarys websiteHow to post content to the librarys intranetBest practices for social media (Facebook, Twitter, etc.)How to post photos to FlickrHow to post video or audio files (to whatever sites youre using)TroubleshootingAssisting in-house users effectively on our equipment or theirsAssisting remote users effectively on their equipmentPersonal SkillsContinuous learningChange managementPlanning and evaluating new information technology systemsAbility to quickly learn and adapt to new web servicesOne-on-one training best practices
  • #24: Follows current design practices?Platform?Static, CMSAccessible?Social?Mobile?
  • #26: SUGGESTED PHRASING