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TES - Asian Productivity OrganizationTES - Asian Productivity OrganizationFurniture Manufacturing: BangladeshFurniture Manufacturing: Bangladesh 11
TECHNICAL EXPERT SERVICETECHNICAL EXPERT SERVICE
(TES)(TES)
OFOF
ASIAN PRODUCTIVITYASIAN PRODUCTIVITY
ORGANIZATIONORGANIZATION
FURNITURE MANUFACTURINGFURNITURE MANUFACTURING
BANGLADESHBANGLADESH
22-29 AUGUST 200422-29 AUGUST 2004

TES - Asian Productivity OrganizationFurniture Manufacturing: Bangladesh2
Consultant:Consultant: Zaini Ithnin Hj. A. RajakZaini Ithnin Hj. A. Rajak
 Dip. In WoodDip. In Wood
Technology, UiTM,Technology, UiTM,
Malaysia, 1986Malaysia, 1986
 B.Sc. Wood Technology,B.Sc. Wood Technology,
Univ. of Maine, Orono,Univ. of Maine, Orono,
ME, USA, 1987ME, USA, 1987
 M.Sc. FurnitureM.Sc. Furniture
Engineering &Engineering &
Technology, PurdueTechnology, Purdue
Univ., W. Lafayette, IN,Univ., W. Lafayette, IN,
USA, 1989USA, 1989
 Senior Lecturer, Univ.Senior Lecturer, Univ.
Technology MARA,Technology MARA,
1990-19951990-1995
 C.E.O., Furniture Ind.C.E.O., Furniture Ind.
Tech. Center, (FITEC),Tech. Center, (FITEC),
UNIDO – MalaysianUNIDO – Malaysian
govt. 1995-1997govt. 1995-1997
 C.E.O., Wisdom Mgt.C.E.O., Wisdom Mgt.
Svc. (M) SB, 1997 -Svc. (M) SB, 1997 -
presentpresent

1. Furniture designs, effective marketing and1. Furniture designs, effective marketing and
customer servicescustomer services
 design: ergonomic, functionality & beautydesign: ergonomic, functionality & beauty
 design: market segmentation, demographydesign: market segmentation, demography
 product design: chair, table, wardrobe, cabinetproduct design: chair, table, wardrobe, cabinet
 product category: dining, bedroom, living room,product category: dining, bedroom, living room,
children, baby, garden, etcchildren, baby, garden, etc
 product approach: knock-down, loose & built inproduct approach: knock-down, loose & built in
(fit out)(fit out)
 market value: world, regional, country andmarket value: world, regional, country and
domesticdomestic
 marketing strategymarketing strategy
 customer services: continuous improvementcustomer services: continuous improvement

2. Furniture accessories, fittings,2. Furniture accessories, fittings,
resourcing and cost managementresourcing and cost management

furniture constructions: strength design andfurniture constructions: strength design and
intended uses, internal & external, safety andintended uses, internal & external, safety and
furniture standardsfurniture standards

environment of furniture performanceenvironment of furniture performance

furniture fittings: connectors and fastenersfurniture fittings: connectors and fasteners

furniture accessories: value added and functionfurniture accessories: value added and function
enhancementenhancement

laminates & imbedded: edging, toplaminates & imbedded: edging, top

Resourcing: furniture materials, qualityResourcing: furniture materials, quality
specifications and costspecifications and cost

Cost management: production design, componentCost management: production design, component
optimization, bill of materials, recovery managementoptimization, bill of materials, recovery management
and production engineeringand production engineering

3. Finishing materials, finishing3. Finishing materials, finishing
equipment and finishing processesequipment and finishing processes Materials: type of finishes, solid content, adhesion,Materials: type of finishes, solid content, adhesion,
solvent, hardener and sand paperssolvent, hardener and sand papers
 Material management: procurement, storage, mixing,Material management: procurement, storage, mixing,
shelf life & pot lifeshelf life & pot life
 Equipments: spray, brush, electron curing; technologyEquipments: spray, brush, electron curing; technology
 Finishing art and process flow in finishingFinishing art and process flow in finishing
 Base material: species, color comparison and colorBase material: species, color comparison and color
categorycategory
 Clear finish (natural), shade and pigmentedClear finish (natural), shade and pigmented
 Surface preparation: sanding procedure, environment,Surface preparation: sanding procedure, environment,
sanding grades, raised grain controlled, surfacesanding grades, raised grain controlled, surface
conditioningconditioning
 Wood fillers / pore filling: powder, putty, wipingWood fillers / pore filling: powder, putty, wiping
 Base coat, wash coat, sealer;Sanding sealer, finishBase coat, wash coat, sealer;Sanding sealer, finish
sanding; Top coat, polishing; Care of finishessanding; Top coat, polishing; Care of finishes
 Protection of surfaces and edgesProtection of surfaces and edges

4. Type and efficient use of machines4. Type and efficient use of machines

Machines usage: cutting, ripping, surfacer, profiling,Machines usage: cutting, ripping, surfacer, profiling,
boring, tenonning, chamfer, lathe, sanding,boring, tenonning, chamfer, lathe, sanding,
assembly, packing etc.assembly, packing etc.

production capacity: cutting depth, feeding speedproduction capacity: cutting depth, feeding speed

machine specification: size, weight, watts, volt,machine specification: size, weight, watts, volt,
amperesamperes

machine maintenance: preventive, fixing, caremachine maintenance: preventive, fixing, care

tooling: knife, circular saw, band saw, bitstooling: knife, circular saw, band saw, bits

production layout: process flow, space and safetyproduction layout: process flow, space and safety

standard operating procedurestandard operating procedure

type of machineries: rough mill, lamination, final mill,type of machineries: rough mill, lamination, final mill,
surface preparation, finishing, assembly & packingsurface preparation, finishing, assembly & packing

5. Quality system to enhance5. Quality system to enhance
productivityproductivity
• 5S: house cleaning5S: house cleaning
• Kaizen: practices improvementKaizen: practices improvement
• Skill development: operationSkill development: operation
• Quality procedure: written and practiceQuality procedure: written and practice
policiespolicies
• Standard operating proceduresStandard operating procedures
• Value engineeringValue engineering
• Safety & accident preventionSafety & accident prevention
• Eliminating redo & rejectsEliminating redo & rejects

6. Improvement of workforce competency &6. Improvement of workforce competency &
vendor developmentvendor development

piece rate paymentpiece rate payment

target and bonusestarget and bonuses

sense of belongingsense of belonging

team buildingteam building

internal competition and cooperationinternal competition and cooperation

furniture part and componentsfurniture part and components

internal production and outsourcinginternal production and outsourcing

subcontracting of jobs / process: servicesubcontracting of jobs / process: service
contractcontract

inventoryinventory

quality assurancequality assurance

contingency plancontingency plan

Deliberating continuousDeliberating continuous
improvementimprovement
 Current issues: ways to improvementCurrent issues: ways to improvement
 Products enhancement: knowledgeProducts enhancement: knowledge
(training), R&D, quality, production(training), R&D, quality, production
methods, productivitymethods, productivity
 Marketing, administration and productMarketing, administration and product
handlinghandling
 Production: processes improvementProduction: processes improvement

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