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Tesol08 Efl Acad Session080404

Buthaina AlOthman
Buthaina AlOthman

The document discusses a blended English for Specific Purposes program for branch managers at Gulf Bank of Kuwait. It aimed to improve their writing skills through both formal and informal learning approaches. Needs assessments identified weaknesses in writing skills. The program blended online activities, virtual classrooms and discussions to practice skills in different environments. Evaluations found improvements in skills and the program was recommended to continue, with improvements like better needs assessment and technology orientation.

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Moving from Academic to Job-Related Writing EFL-IS Academic Session Friday, April 4, 2008 8:30 11:15 am TESOL 2008, NY, NY, USA 4/4/2008 AlOthman, B. TESOL 2008
Agenda 4/4/2008 AlOthman, B. TESOL 2008
Learning vs Memory (1) 4/4/2008 AlOthman, B. TESOL 2008
Learning vs Memory (2) 4/4/2008 AlOthman, B. TESOL 2008
Education is a social process; education is growth; education is not a preparation for life but is life itself. John Dewey, (1859-1952) 4/4/2008 AlOthman, B. TESOL 2008
Learning Approaches 4/4/2008 AlOthman, B. TESOL 2008
Informal Learning & Formal Learning Most of what we learn, we learn from other people - At work we learn more in the break room than in the classroom. We discover how to do our jobs through informal learning -- observing others, asking the person in the next cubicle, calling the help desk, trial- and-error, and simply working with people in the know. Formal learning - classes and workshops and online events - is the source of only 10% to 20% of what we learn at work. Jay Cross (2003) 4/4/2008 AlOthman, B. TESOL 2008
4/4/2008 AlOthman, B. TESOL 2008
The Big Picture Of Informal Learning http://www.jaycross.com/informal_book/poster.htm @ 2006 Jay Cross, Internet Time Groups LLC, Berkeley, California 4/4/2008 AlOthman, B. TESOL 2008
Push Learning vs Pull Learning Formal learning = Push learning Informal Learning = Pull learning 4/4/2008 AlOthman, B. TESOL 2008
Case Study: Gulf Bank of Kuwait Putting Theories into Action http://alothman-b.tripod.com/content-gb.htm A pilot ESP program for a group in the financial industry 4/4/2008 AlOthman, B. TESOL 2008
Case Study: A Pilot Blended ESP, (BE) Program for Branch Managers Phases: Needs Assessment Objectives Program Design Syllabus (weekly activities) Logistics Implementation Program evaluation & Recommendations 4/4/2008 AlOthman, B. TESOL 2008
Needs Assessment Organizational Needs Assessment, (ONA) Needed employees to write summary reports on job- related (assigned) seminars and presentations (listening and writing skills, and to have fun). Job-Task Needs Assessment, (TNA) Needed employees to write: emails, memos, complaints and recommendation letters, (technical professional writing). Instructional Needs Assessment (INA) Oral skills: good to very good; Listening Skills: good to very good; Writing skills: Poor grammar (verb forms, sentences, spelling, and using caps). 4/4/2008 AlOthman, B. TESOL 2008
Distinguishing between Wants" and Needs" Blending Formal and Informal learning approaches using new technologies to teach communications skills: Formal and informal Email Memo Summary report Group-writing and presentation 4/4/2008 AlOthman, B. TESOL 2008
Building a Collaborative Professional Community to Enhance Formal & Informal Learning http://alothman-b.tripod.com/content-gb-e-community.htm 4/4/2008 AlOthman, B. TESOL 2008
New Technologies for Learning by Doing 4/4/2008 AlOthman, B. TESOL 2008 used as a CMS, for announcements, and to practice email writing to practice writing through reflection and sharing information to practice collaborative group-writing for the final project for voice messages and audio activities ProActive English for performance support activities to practice listening, speaking with focus on pronunciation and presentation skills
Formal vs Informal Email 4/4/2008 AlOthman, B. TESOL 2008
Formal Email 4/4/2008 AlOthman, B. TESOL 2008
Informal Email 4/4/2008 AlOthman, B. TESOL 2008
Virtual Environments to Support Just in Time Learning 4/4/2008 AlOthman, B. TESOL 2008 for voice & text instant messaging & international conversations For formal and informal activities: lessons, meetings, discussions, presentations Wikipedia, the free encyclopedia Delicious - social bookmarking, using the tags Blip.tv Video to improve communications performance
Examples of Performance Support Blended Activities formal and informal learning situations: three participants were reflecting and reporting on a seminar using Elluminate 4/4/2008 AlOthman, B. TESOL 2008
Different Learning Environments for Performance Support convenient for the busy manager Learning from one another Practicing various communication skills at different environments to support informal learning approach and have fun! 4/4/2008 AlOthman, B. TESOL 2008
Other Effective Activities Dennis Oliver Dave Winet John Bradly Inviting Guest Speakers / Authentic Audience to communicate with the learners via live text and voice sessions 4/4/2008 AlOthman, B. TESOL 2008
Promoting Informal learning through International Conversation Activities Live conversation with authentic audience via Skype - Venue: Arab Planning Institute (API) Barbara Sawhill Abeer Bouftain 4/4/2008 AlOthman, B. TESOL 2008
Simulation Activities at the Virtual Classroom Performance support fun activities - (David Winet as Bill Gates ) David Winet Bill Gates 4/4/2008 AlOthman, B. TESOL 2008
Summary of Program Evaluations Results 4/4/2008 AlOthman, B. TESOL 2008
Some Results of the Program Evaluation 4/4/2008 AlOthman, B. TESOL 2008
Challenges HR team & training management IT challenges ( equipment, support) Training / classroom equipment Miscommunication Barriers and Motivation - (Principles of Adults Learning, by Stephen Lieb, Fall 1991 - http://tinyurl.com/8etyf ) 4/4/2008 AlOthman, B. TESOL 2008
Recommendations / future plans Improve Organizational Needs Assessment Suggest the use of virtual social network tools for HR and training managers Provide orientation for each technology shortly before its used 4/4/2008 AlOthman, B. TESOL 2008
Final Word Things manage to work themselves out and nature has always confirmed that. Change is happening; so, lets let it be Time to Learn how to learn 4/4/2008 AlOthman, B. TESOL 2008
The only person who is educated is the one who has learned how to learn and change. (Carl Rogers) I think everyone should go to college and get a degree and then spend six months as a bartender and six months as a cabdriver. Then they would really be educated. ( Al MacGuire) Knowledge which is acquired under compulsion has no hold on the mind. ( Plato) 4/4/2008 AlOthman, B. TESOL 2008

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Tesol08 Efl Acad Session080404

  • 1. Moving from Academic to Job-Related Writing EFL-IS Academic Session Friday, April 4, 2008 8:30 11:15 am TESOL 2008, NY, NY, USA 4/4/2008 AlOthman, B. TESOL 2008
  • 3. Learning vs Memory (1) 4/4/2008 AlOthman, B. TESOL 2008
  • 4. Learning vs Memory (2) 4/4/2008 AlOthman, B. TESOL 2008
  • 5. Education is a social process; education is growth; education is not a preparation for life but is life itself. John Dewey, (1859-1952) 4/4/2008 AlOthman, B. TESOL 2008
  • 6. Learning Approaches 4/4/2008 AlOthman, B. TESOL 2008
  • 7. Informal Learning & Formal Learning Most of what we learn, we learn from other people - At work we learn more in the break room than in the classroom. We discover how to do our jobs through informal learning -- observing others, asking the person in the next cubicle, calling the help desk, trial- and-error, and simply working with people in the know. Formal learning - classes and workshops and online events - is the source of only 10% to 20% of what we learn at work. Jay Cross (2003) 4/4/2008 AlOthman, B. TESOL 2008
  • 9. The Big Picture Of Informal Learning http://www.jaycross.com/informal_book/poster.htm @ 2006 Jay Cross, Internet Time Groups LLC, Berkeley, California 4/4/2008 AlOthman, B. TESOL 2008
  • 10. Push Learning vs Pull Learning Formal learning = Push learning Informal Learning = Pull learning 4/4/2008 AlOthman, B. TESOL 2008
  • 11. Case Study: Gulf Bank of Kuwait Putting Theories into Action http://alothman-b.tripod.com/content-gb.htm A pilot ESP program for a group in the financial industry 4/4/2008 AlOthman, B. TESOL 2008
  • 12. Case Study: A Pilot Blended ESP, (BE) Program for Branch Managers Phases: Needs Assessment Objectives Program Design Syllabus (weekly activities) Logistics Implementation Program evaluation & Recommendations 4/4/2008 AlOthman, B. TESOL 2008
  • 13. Needs Assessment Organizational Needs Assessment, (ONA) Needed employees to write summary reports on job- related (assigned) seminars and presentations (listening and writing skills, and to have fun). Job-Task Needs Assessment, (TNA) Needed employees to write: emails, memos, complaints and recommendation letters, (technical professional writing). Instructional Needs Assessment (INA) Oral skills: good to very good; Listening Skills: good to very good; Writing skills: Poor grammar (verb forms, sentences, spelling, and using caps). 4/4/2008 AlOthman, B. TESOL 2008
  • 14. Distinguishing between Wants" and Needs" Blending Formal and Informal learning approaches using new technologies to teach communications skills: Formal and informal Email Memo Summary report Group-writing and presentation 4/4/2008 AlOthman, B. TESOL 2008
  • 15. Building a Collaborative Professional Community to Enhance Formal & Informal Learning http://alothman-b.tripod.com/content-gb-e-community.htm 4/4/2008 AlOthman, B. TESOL 2008
  • 16. New Technologies for Learning by Doing 4/4/2008 AlOthman, B. TESOL 2008 used as a CMS, for announcements, and to practice email writing to practice writing through reflection and sharing information to practice collaborative group-writing for the final project for voice messages and audio activities ProActive English for performance support activities to practice listening, speaking with focus on pronunciation and presentation skills
  • 17. Formal vs Informal Email 4/4/2008 AlOthman, B. TESOL 2008
  • 18. Formal Email 4/4/2008 AlOthman, B. TESOL 2008
  • 19. Informal Email 4/4/2008 AlOthman, B. TESOL 2008
  • 20. Virtual Environments to Support Just in Time Learning 4/4/2008 AlOthman, B. TESOL 2008 for voice & text instant messaging & international conversations For formal and informal activities: lessons, meetings, discussions, presentations Wikipedia, the free encyclopedia Delicious - social bookmarking, using the tags Blip.tv Video to improve communications performance
  • 21. Examples of Performance Support Blended Activities formal and informal learning situations: three participants were reflecting and reporting on a seminar using Elluminate 4/4/2008 AlOthman, B. TESOL 2008
  • 22. Different Learning Environments for Performance Support convenient for the busy manager Learning from one another Practicing various communication skills at different environments to support informal learning approach and have fun! 4/4/2008 AlOthman, B. TESOL 2008
  • 23. Other Effective Activities Dennis Oliver Dave Winet John Bradly Inviting Guest Speakers / Authentic Audience to communicate with the learners via live text and voice sessions 4/4/2008 AlOthman, B. TESOL 2008
  • 24. Promoting Informal learning through International Conversation Activities Live conversation with authentic audience via Skype - Venue: Arab Planning Institute (API) Barbara Sawhill Abeer Bouftain 4/4/2008 AlOthman, B. TESOL 2008
  • 25. Simulation Activities at the Virtual Classroom Performance support fun activities - (David Winet as Bill Gates ) David Winet Bill Gates 4/4/2008 AlOthman, B. TESOL 2008
  • 26. Summary of Program Evaluations Results 4/4/2008 AlOthman, B. TESOL 2008
  • 27. Some Results of the Program Evaluation 4/4/2008 AlOthman, B. TESOL 2008
  • 28. Challenges HR team & training management IT challenges ( equipment, support) Training / classroom equipment Miscommunication Barriers and Motivation - (Principles of Adults Learning, by Stephen Lieb, Fall 1991 - http://tinyurl.com/8etyf ) 4/4/2008 AlOthman, B. TESOL 2008
  • 29. Recommendations / future plans Improve Organizational Needs Assessment Suggest the use of virtual social network tools for HR and training managers Provide orientation for each technology shortly before its used 4/4/2008 AlOthman, B. TESOL 2008
  • 30. Final Word Things manage to work themselves out and nature has always confirmed that. Change is happening; so, lets let it be Time to Learn how to learn 4/4/2008 AlOthman, B. TESOL 2008
  • 31. The only person who is educated is the one who has learned how to learn and change. (Carl Rogers) I think everyone should go to college and get a degree and then spend six months as a bartender and six months as a cabdriver. Then they would really be educated. ( Al MacGuire) Knowledge which is acquired under compulsion has no hold on the mind. ( Plato) 4/4/2008 AlOthman, B. TESOL 2008