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YOUR MINDSET: use your prototypes as a probe to continue to gain empathy for your usersEMPATHIZETEST
EMPATHIZEwhat new information do you have about how your SOLUTION addresses that need?what new information do you have about NEEDS?TEST
HOW TO TEST: let the user experience the prototypeset the scene for the new world with your prototypegive a short explanation to set contextact like a guide(not a lead)
HOW TO TEST: observe the experiencecapture what worked, and what didnt worksee how people use and mis-use your prototypelisten > talk to give users a chance to interpret
HOW TO TEST: engage the useriterate on the fly to communicate learningsask specific, open-ended questionsremember: the user is the expert
quotes & defining wordsthoughts & beliefsactions & behaviorsfeelings & emotions
Test

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Test

  • 8. YOUR MINDSET: use your prototypes as a probe to continue to gain empathy for your usersEMPATHIZETEST
  • 9. EMPATHIZEwhat new information do you have about how your SOLUTION addresses that need?what new information do you have about NEEDS?TEST
  • 10. HOW TO TEST: let the user experience the prototypeset the scene for the new world with your prototypegive a short explanation to set contextact like a guide(not a lead)
  • 11. HOW TO TEST: observe the experiencecapture what worked, and what didnt worksee how people use and mis-use your prototypelisten > talk to give users a chance to interpret
  • 12. HOW TO TEST: engage the useriterate on the fly to communicate learningsask specific, open-ended questionsremember: the user is the expert
  • 13. quotes & defining wordsthoughts & beliefsactions & behaviorsfeelings & emotions

Editor's Notes

  • #6: TESTING?!?!
  • #7: not proving, selling, or evaluating feasiblity of your low-res proto, youre using it as a tool to have a conversation and DEEPEN what you know and understand about needs and your solution to meet those needs
  • #8: a bit about checking your ego...the users are the experts in their experience of your proposed solution (even kids/ed policy makers!)
  • #9: IN D.THINK WE WANT TO AMPLIFY YOUR EMPATHY...THIS IS A REFLECTION OF YOUR FIRST EFFORTS
  • #10: IN D.THINK WE WANT TO AMPLIFY YOUR EMPATHY...THIS IS A REFLECTION OF YOUR FIRST EFFORTS