The document describes an instructional technique called the TEST model for effective training. The TEST model includes 4 parts: 1) Teach by planning lessons and using a 3-part lesson plan structure, 2) Entertain through storytelling, videos, games and humor, 3) Sell and Motivate by understanding needs, setting examples and motivating practice, and 4) Provide Tools and Techniques for transferring learning to work through action plans, workbooks and memory aids. The model advocates checking all boxes to evaluate training effectiveness.
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Test Model
1. Instructional
Techniques
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Try the TEST Model
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2. 4 Parts TEST Model
1. Teach
2. Entertain
3. Sell &Motivate
4. Tools & Techniques
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3. Fear
TRY The
Speaking before a group TEST Model
Heights
Insects
Ffinancial problems
Deep water
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Illness
Death
Flying
Loneliness
Dogs
David Wallechinsky, Irving Wallace and Amy
Wallace, The Book of Lists
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4. 1.Teach
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Try the TEST Model
Plans are nothing; planning is everything.
Dwight Eisenhower
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5. 1.Teach
Starts with planning:
What will you teach?
Who is your audience?
What are their needs?
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What is the best approach?
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6. Teaching Plan Lesson Plan
3 part lesson plan As simple as ABC.
A. Introduction
B. Body
C. Conclusion
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7. A. Introduction
Tell the person what they are about to learn and why it is
important.
You may repeat this step several times as you deliver the
training.
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Keep the introduction upbeat and simple one message.
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8. B. Body
3 Key Points
1. Introduce each key point
2. Describe in detail
3. Q&A
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4. Review
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9. C- Conclusion
Review the key points
Discuss importance
End positive & up beat
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10. Preparation
Teaching starts long before the class.
Plan the training program
Conduct a needs analysis
Design the lesson plan(s)
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Follow the plan
Evaluate the results
Modify until perfect
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11. 2. Entertain
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Try the TEST Model
Anyone who tries to make a distinction between education and
entertainment doesn't know the first thing about either.
Marshall Mcluhan
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12. Entertain
Make the lesson entertaining and people will remember
the content. They will remember the stories.
Having a little fun during a session is Ok.
Finding the balance is important.
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14. Story Telling
Relevant to your message
Introduction
Tell the story with detail
Passion and enthusiasm
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Review the details
Discuss
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15. Video
Relevant
Timing
Introduce (main points)
Discuss
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Q&A
Summary
Try the Test Model
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16. 3. Sell & Motivate
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Try the TEST Model
Think of yourself as a resource to your clients ;an advisor,
counselor, mentor and friend.
Brian Tracy 16
17. Sell
If you dont buy it first how can you sell it to someone
else.
Selling is all about understanding needs and meeting
those needs.
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Sell is not a bad word.
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18. Remember
your best sales experience
and your worst. What was the
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difference?
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19. The Best Sales People
Polite
Friendly
Excellent listening skills
Excellent communication skills
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Great timing
Ensure needs are met or exceeded
Excellent Product knowledge
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20. Motivate
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Try the TEST Model
Motivation is what gets us started. Habit is what keeps us going.
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21. Motivate
Practice the technique When?
Review the material When?
Follow-up lesson When?
Supporting Material
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Set the example
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22. Motivation
Do you want to know who you are?
Don't ask. Act! Action will delineate
and define you.
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Thomas Jefferson
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23. 4. Tools & Techniques
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Try the TEST Model
The right tools & technique make the job easy.
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24. Tools & Techniques = Transfer
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Classroom
Workplace
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25. Tools & Techniques
What to do next?
What to practice?
Action Plans
Workbooks
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Memory Jogger
Posters
Hats Give away
Key - Multiple Techniques
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26. Memory Jogger
HARD Card Example
Remember the steps for Last Minute Risk Assessment (LMRA)
Use the HARD Card.
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Front of the Card Back of the Card
Stop Ask Do Your Q&A
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27. Summary
Teach
Entertain
Sell & Motivate
Check all the
Tools & Techniques boxes during
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your next
training
session.
Try the TEST Model
Then evaluate
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28. Global Training Edge Inc.
Contact Information:
www.GlobalTrainingEdge.com
Global Training Edge Inc 2012
wilson@globaltrainingedge.com
289-820-8589
Wilson Bateman
Author & international Speaker
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