際際滷

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MY BANK
MY COUNTRY
Tetiana Dubova
Deputy Director of the Retail Business
Department Oschadbank (Ukraine)
KEY INDICATORS
1150
Departments
6
Million customers
23
Inclusive departments
700
Inclusively friendly departments
2014 START
On November 26, 2014, Oshchadbank opened the first
inclusive bank unit in Kyiv. The first in Ukraine and the
first in Eastern Europe.
The new inclusive friendly format was developed special.
Service design was created by the IDNT company.
STRATEGY 2023
PHYSICAL
COMMUNICATION
SERVICE
BARRIER-FREE
ACCESSIBILITY
FORUM 2024
330
guests
165
companies
22
speakers
Availability WC for inclusive clients
Equipped entrance group (ramps, tactile tiles, yellow signs, employee call button, ets.)
MY BARRIER-FREEDOM
Arranged ATM
Arranged payment terminals
Specialized checkouts
for customers in trolles
(low location)
MY BARRIER-FREEDOM
10
CITIES
4,5
MILLION
VIEWS

A LOT OF INFRASTRUCTURE CHANGES
IN CITIES FROM BUSINESSES
PROJECT 束LEGS DROP損
together with Oleksandr Teren
Society must take responsibility for the
soldier who returns,
just as soldier took responsibility for
society when he went to war.
RESPONSIBILITY
BUILDING BARRIERFREEDOM
FOR EVERYONE
We invite businesses to join!

More Related Content

Tetiana Dubova, Oschadbank.pdf 2024 presa