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The Big Opportunity for the Office of
Finance
The Opportunity
Focus and Context
Gestalts - Dalmatian Dog
Agenda
Chris Catto
The Opportunity, The Audience
- Confused Conversation
- Speaking a different Language
- Not understanding Perspective
-Different Goals
-Who is the Client?
- What is your Focus?
Chris Catto
Power of Authority
Theoretical and Practical
Theoretical  Authority in some area of intellectual inquiry
Legitimate Authority - The establishment of a robust right to
rule depends on the fact that each citizen rightly takes as a
reason for obedience that it has a moral duty owed to the
authority.
- Justified Coercion
- Capacity to Impose
- Right to Rule
Stanford Encyclopaedia of Philosophy
Milgram Experiment  Stanley Milgram, Yale
University
Chris Catto
How does Finance add Value through
Partnering?
1) Positioning
2) Clarity
3) Focus
Ultimately Change
Process
Chris Catto
Positioning
Do your clients know what you have to
offer? Or do you assume they know?
Are your conversations framed around
what your clients clients want ,need,
think?
Are your reports, questions, and analysis
designed to serve internal reporting or
external reporting?
Do you know what your clients need to
reach their goals and serve their clients
Alignment of goals, culture, language,
trust, perception
Chris Catto
Strategic
Goals
Strategic
Plan
Strategic
Model
Strategic
Action
Strategic
Assessment
Strategic
Navigation
Clarity
Business Model, Revenue Drivers, Cost Drivers, Value Streams, Ratios, Conversions, Context,
Cause and Effect, Objective Measures, Trends, Budgets, Forecasts, Cost Volume Profit, ROI, Cost
of Capital, Price variance, Volume Variance, Substitution
Tools in the Finance shed to provide clarity in decision making
Activity , Conversion,
Volume, Mix, Price,
Capacity, Utilisation,
Waste
Chris Catto
Chris Catto
Focus
Technical Knowledge
Practical Experience
Customer Relationship
Project Management
Staff Management
Performance is derived
from
Desire
Tools
Opportunity
The Opportunity For Finance
1) Create Time
2) Clarify
Direction
3) Catalyst for
Continuous
Improvement
Chris Catto
Developed by Taiichi
Ohno of Toyota
Kanban, Kaizen, Just-
in-time and Target
Costing philosophies
are central to the
Toyota Production
System that
propelled Toyota
from an unknown car
manufacturer to one
of the worlds leading
car manufacturers
Chris Catto
Card System that Signals
Capacity
Pull system for consuming
resource
Matching use of resources with
of capacity
Visualisation of Workflow on
Kanban Wall
Resource allocation and Work-in-
process minimisation
Plan, measure and manage FLOW
Highlight bottlenecks and
improvement opportunities
What is Kanban?
What are Value Streams?
The visualisation of work flow
Map the value creation process
from actions required to get the
order through to each natural
step in delivering the order.
Kanban  Value Streams?
Consider the natural changes
in Work Types
Design, Build, Frame,
Research, Analysis, Interview,
Write up, Workshop,
Maintenance, After Sales
Service, Change Request
Marketing
Activity
Design
Quotes
and
Tenders
Cutting Framing
Powder
Coating
Installing
After
Sales
Service
InProgress
Complete
InProgress
Complete
InProgress
Complete
InProgress
Complete
InProgress
Complete
InProgress
Complete
Value Streams 1
Monitoring Capacity - Managing FLOW
Chris Catto
Marketing
Activity
Enquiries
and Orders
Vehicle
Scheduling
Truck
Loading
Customer
Delivery
Stock
Replenish
After Sales
Service
Value Streams 2
InProgress
Complete
InProgress
Complete
InProgress
Complete
InProgress
Complete
InProgress
Complete
InProgress
Complete
InProgress
Complete
In each value stream  What is you capacity  Staff, hours, machinery, equipment, accommodation.
How well are you utilising the capacity? Under of over capacity?
Monitoring Capacity - Managing FLOW
Chris Catto
Marketing
Activity
Quotes
and Signed
Orders
Job Set Up
Review &
Short List
Interview
and Profile
Confirm
and Close
After
Placement
Follow up
Value Streams 3
InProgress
Complete
InProgress
Complete
InProgress
Complete
InProgress
Complete
InProgress
Complete
InProgress
Complete
InProgress
Complete
Monitoring Capacity - Managing FLOW
Chris Catto
Lean Reporting Box
Box Score Reporting
Day Week Month Target
Operational
Labour hour efficiency 4.82$ 4.75$ 5.12$ 5.00$
Machine Utilisation 72.0% 77.0% 80.5% 80.0%
Failed Orders 2 3 4 0
Returns 1 5 10 0
Receivable Days 36 27 35 30
Capacity
Productive 28% 28% 30% 28%
Non Productive 50% 22% 21% 23%
Available Capacity 22% 50% 49% 49%
Financial
Income 35,714 178,571 752,000 750,000
Direct Purchases 13,571 67,857 285,760 285,000 0.38
Direct Labour 12,143 60,714 255,680 255,000 0.34
Value Stream Profit 10,000 50,000 210,560 210,000
Brian Maskell - BMA Inc Lean Accounting Leaders www.maskell.com
Where is CPM and management
reporting heading?
1) Office-of-finance CPM  largely involves the
improvement of financial processes
2) Strategic CPM  supports organization wide
transformation and growth
Chris Catto
Clarity
PositioningFocus
Performance is derived
from
Desire
Tools
Opportunity
The Big Opportunity For The Office of Finance
The Opportunity For Finance
1) Create Time
2) Clarify Direction
3) Catalyst for
Continuous
Improvement
Chris Catto
Ultimately we are Change Agents
The Big Opportunity For The Office of Finance

More Related Content

The Big Opportunity For The Office of Finance

  • 1. The Big Opportunity for the Office of Finance
  • 2. The Opportunity Focus and Context Gestalts - Dalmatian Dog
  • 4. The Opportunity, The Audience - Confused Conversation - Speaking a different Language - Not understanding Perspective -Different Goals -Who is the Client? - What is your Focus? Chris Catto
  • 5. Power of Authority Theoretical and Practical Theoretical Authority in some area of intellectual inquiry Legitimate Authority - The establishment of a robust right to rule depends on the fact that each citizen rightly takes as a reason for obedience that it has a moral duty owed to the authority. - Justified Coercion - Capacity to Impose - Right to Rule Stanford Encyclopaedia of Philosophy Milgram Experiment Stanley Milgram, Yale University Chris Catto
  • 6. How does Finance add Value through Partnering? 1) Positioning 2) Clarity 3) Focus Ultimately Change Process Chris Catto
  • 7. Positioning Do your clients know what you have to offer? Or do you assume they know? Are your conversations framed around what your clients clients want ,need, think? Are your reports, questions, and analysis designed to serve internal reporting or external reporting? Do you know what your clients need to reach their goals and serve their clients Alignment of goals, culture, language, trust, perception Chris Catto
  • 8. Strategic Goals Strategic Plan Strategic Model Strategic Action Strategic Assessment Strategic Navigation Clarity Business Model, Revenue Drivers, Cost Drivers, Value Streams, Ratios, Conversions, Context, Cause and Effect, Objective Measures, Trends, Budgets, Forecasts, Cost Volume Profit, ROI, Cost of Capital, Price variance, Volume Variance, Substitution Tools in the Finance shed to provide clarity in decision making Activity , Conversion, Volume, Mix, Price, Capacity, Utilisation, Waste Chris Catto
  • 9. Chris Catto Focus Technical Knowledge Practical Experience Customer Relationship Project Management Staff Management Performance is derived from Desire Tools Opportunity
  • 10. The Opportunity For Finance 1) Create Time 2) Clarify Direction 3) Catalyst for Continuous Improvement Chris Catto
  • 11. Developed by Taiichi Ohno of Toyota Kanban, Kaizen, Just- in-time and Target Costing philosophies are central to the Toyota Production System that propelled Toyota from an unknown car manufacturer to one of the worlds leading car manufacturers Chris Catto
  • 12. Card System that Signals Capacity Pull system for consuming resource Matching use of resources with of capacity Visualisation of Workflow on Kanban Wall Resource allocation and Work-in- process minimisation Plan, measure and manage FLOW Highlight bottlenecks and improvement opportunities What is Kanban?
  • 13. What are Value Streams? The visualisation of work flow Map the value creation process from actions required to get the order through to each natural step in delivering the order. Kanban Value Streams? Consider the natural changes in Work Types Design, Build, Frame, Research, Analysis, Interview, Write up, Workshop, Maintenance, After Sales Service, Change Request
  • 15. Marketing Activity Enquiries and Orders Vehicle Scheduling Truck Loading Customer Delivery Stock Replenish After Sales Service Value Streams 2 InProgress Complete InProgress Complete InProgress Complete InProgress Complete InProgress Complete InProgress Complete InProgress Complete In each value stream What is you capacity Staff, hours, machinery, equipment, accommodation. How well are you utilising the capacity? Under of over capacity? Monitoring Capacity - Managing FLOW Chris Catto
  • 16. Marketing Activity Quotes and Signed Orders Job Set Up Review & Short List Interview and Profile Confirm and Close After Placement Follow up Value Streams 3 InProgress Complete InProgress Complete InProgress Complete InProgress Complete InProgress Complete InProgress Complete InProgress Complete Monitoring Capacity - Managing FLOW Chris Catto
  • 17. Lean Reporting Box Box Score Reporting Day Week Month Target Operational Labour hour efficiency 4.82$ 4.75$ 5.12$ 5.00$ Machine Utilisation 72.0% 77.0% 80.5% 80.0% Failed Orders 2 3 4 0 Returns 1 5 10 0 Receivable Days 36 27 35 30 Capacity Productive 28% 28% 30% 28% Non Productive 50% 22% 21% 23% Available Capacity 22% 50% 49% 49% Financial Income 35,714 178,571 752,000 750,000 Direct Purchases 13,571 67,857 285,760 285,000 0.38 Direct Labour 12,143 60,714 255,680 255,000 0.34 Value Stream Profit 10,000 50,000 210,560 210,000 Brian Maskell - BMA Inc Lean Accounting Leaders www.maskell.com
  • 18. Where is CPM and management reporting heading? 1) Office-of-finance CPM largely involves the improvement of financial processes 2) Strategic CPM supports organization wide transformation and growth Chris Catto
  • 21. The Opportunity For Finance 1) Create Time 2) Clarify Direction 3) Catalyst for Continuous Improvement Chris Catto Ultimately we are Change Agents