As highlighted in various studies, including the most recent 2014 Culture Track Report, Millennials function and think very differently than Generation X or Baby-Boomers when interacting with cultural institutions. For younger generations such interactions are motivated by the need to spend time with other people rather than a desire to learn about a specific topic or collection. This is why providing opportunities for participation, social interaction, and entertainment is fundamental for attracting and retaining Millennial audiences. If museums do not change the manner in which they engage their audiences, they will find themselves suddenly irrelevant within the next decade.
Over the past two years the Indianapolis Museum of Art has made a significant effort to move away from the more passive forms of interaction traditionally offered in art museums, towards a new engagement model that supports social interaction, participation and entertainment to better connect with emerging audiences and ensure the future of the institution. This new ¡°people first¡± model has been applied to both our exhibitions and public programs and has led to the implementation of a number of initiatives in which visitors become active participants in the museum experience. This manifests itself in many unique and sometimes surprising ways, from immersive cinema programs, to interactive performances mixed with culinary elements to opportunities to design and develop aspects of exhibitions. The goal is to guarantee that the next generation (not just Millennials) develop a deep and meaningful relationship with the museum, and to view it not as a static archive, but as a constantly changing hub of activity, conversation and community.
In this presentation, representatives of the IMA Interpretation and Audience Experience and Performance teams will provide an overview of the principles behind their new engagement model; examples of key projects; as well as some of the data that has been collected about how visitors have responded to this change and how this has impacted on their demographics and psychographics.
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The Challenge of Engaging Millennials in Art Museums
1. THE CHALLENGE OF ENGAGING
MILLENNIALS IN ART MUSEUMS
Silvia Filippini-Fantoni @silviaff20
Scott Stulen @middlewest
5. Create in-gallery activities &
programs that support:
? Participation
? Multi-sensory experiences
? Social interaction
? Entertainment
The IMA Approach
13. Title Testing
Paintings in the Round
? Round room (12)
? Round objects (8)
? Paintings of round objects (7)
? Music round (5)
? Circular paintings, round canvas
(4)
? Architecture (2)
? Theatre (2)
? Abstract/Geometric Art (3), etc.
On the Flipside: Secrets on
the Back of Paintings
15. Summative Evaluation
? Have learning outcomes been met?
? Are visitors satisfied with their experience?
? How do they engage with the art and
interpretive tools?
? What problems do visitors encounter?
? Who visited the exhibition ?
38. ? More likely to use hands-on and
participatory experiences:
? Families
? People visiting with other adults
? 34 and younger
? Facilitators
? More likely to use text-based
interpretation, audio guides, guided
tours:
? 55+
? Explorers & Professional Hobbyists
79. ARTx by the Numbers
? 117 Programs
? 23,505 people in attendance
? ARTx programs worked with 454 artists
? IMA membership reached 12,628 member
households at the close of fiscal year 2015, a 24%
increase.
? Related to ARTx, the IMA has generated 121
unique news stories from 285 different media
outlets since its launch