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@nabayanroy #agilia17The Curse of MVP: Long Live MLP
The Curse of Minimum Viable Product
Long Live Minimum Lovable Product
Nabayan Roy
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
We may make statements regarding planned or future development
efforts for our existing or new products and services. These statements
are not intended to be a promise or guarantee of future delivery of
products, services or features but merely reflect our current plans,
which may change. Purchasing decisions should not be made based
upon reliance on these statements.
The Company assumes no obligation to update these forward-looking
statements to reflect events that occur or circumstances that exist or
change after the date on which they were made.
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
MVP and the
Disconnect
The Shift: MVP
to MLP
Characteristics
and Elements of
MLP?
Defining Lovable
The Next
Frontier:
Total Product
Experience
The next 45 minutes
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
The Devil is in the Detail
MVP is NOT like this
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
The Disconnect
Product or Process
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
The Iron Triangle and MVP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Cheap and Fast,
But Not Good?
Data as per Skytrax Rating
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Fast and Good,
But Not Cheap! @nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Cheap and Good,
But Not Fast?
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
The Curse
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Flip the Thinking @nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Good Experiences Remarkable ExperiencesFrom To
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Opposite of Remarkable?
息 Purple Cow by Seth Godin
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
MLPThe Genesis
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Feasible
Usable
Valuable
Delightful
Feasible
Usable
Valuable
Delightful
MVPFrom MLPTo
The Big Difference
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #LavaCon
@nabayanroy
Paths to Emotion  A Model
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Why Being Lovable Matters
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
And Customers Who Love Your Products
Buy/Subscribe/Renew Brand Ambassadors Refer to Their Network
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Usable
Delightful
Remarkable
Community
Key Elements of a Lovable Feature/Product
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
What is Lovable?Defining
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Step 1
define
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Your problem statement must
be: contextual, to the point,
and outcome-driven.
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Techniques to Help You Define
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
LookingMethods for Observing Human Experience
UnderstandingMethods for Analyzing Challenges & Opportunities
MakingMethods for Environing Future Possibilities
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Problem Framing Technique
Challenges your assumptions
Helps you see different
perspectives
Provides a direction for problem
solving
Statement Starters
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Step 2
prioritize
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Focusing on Customers Needs
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
External & Quantitative Technique
Kano Model
Help us determine our customers
satisfaction/delight with product features
Defines four categories of features: must-be,
performance, delighters, and indifferent
Helps to determine customers perception
towards a feature using a Kano questionnaire
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Participatory Research Technique
Reveals what people value
Shows how people deliberate
Uncovers latent and unmet needs
Buy a Feature
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Step 3
design for emotion
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Anthropomorphism and Product Design
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Emotional design makes customers feel awesome
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
How to measure love?
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
social
loyalty
survey
forums
onboarding
Total Product Experience (TPX)
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
Parting Thoughts
.
@nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
References and Credits
 Dont Make Me Think by Steve Krug
 Purple Cow by Seth Godin
 Built To Love  Creating Products That Captivate Customers
by P. Boatwright and J. Cagan
 Hooked  How to Built Habit-Forming Products by Nir Eyal
 Inspired  How to Create Products Customers Love by Marty
Cagan
 LUMA Institute
@nabayanroy #agilia17The Curse of MVP: Long Live MLP
Autodesk and the Autodesk logo are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. All other brand names, product names, or trademarks belong to their
respective holders. Autodesk reserves the right to alter product and services offerings, and specifications and pricing at any time without notice, and is not responsible for typographical or graphical errors that may appear in this document.
息 2017 Autodesk. All rights reserved.

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The Curse of Minimum Viable Product - Long Live Minimum Lovable Product

  • 1. @nabayanroy #agilia17The Curse of MVP: Long Live MLP The Curse of Minimum Viable Product Long Live Minimum Lovable Product Nabayan Roy
  • 2. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP We may make statements regarding planned or future development efforts for our existing or new products and services. These statements are not intended to be a promise or guarantee of future delivery of products, services or features but merely reflect our current plans, which may change. Purchasing decisions should not be made based upon reliance on these statements. The Company assumes no obligation to update these forward-looking statements to reflect events that occur or circumstances that exist or change after the date on which they were made.
  • 3. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP MVP and the Disconnect The Shift: MVP to MLP Characteristics and Elements of MLP? Defining Lovable The Next Frontier: Total Product Experience The next 45 minutes
  • 4. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP The Devil is in the Detail MVP is NOT like this @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 5. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP The Disconnect Product or Process @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 6. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP The Iron Triangle and MVP
  • 7. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Cheap and Fast, But Not Good? Data as per Skytrax Rating @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 8. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Fast and Good, But Not Cheap! @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 9. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Cheap and Good, But Not Fast?
  • 10. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP The Curse
  • 11. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Flip the Thinking @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 12. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Good Experiences Remarkable ExperiencesFrom To @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 13. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Opposite of Remarkable? 息 Purple Cow by Seth Godin @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 14. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP MLPThe Genesis @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 15. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Feasible Usable Valuable Delightful Feasible Usable Valuable Delightful MVPFrom MLPTo The Big Difference @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 16. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #LavaCon @nabayanroy Paths to Emotion A Model
  • 17. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Why Being Lovable Matters
  • 18. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP And Customers Who Love Your Products Buy/Subscribe/Renew Brand Ambassadors Refer to Their Network
  • 19. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Usable Delightful Remarkable Community Key Elements of a Lovable Feature/Product @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 20. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP What is Lovable?Defining @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 21. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Step 1 define
  • 22. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 23. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Your problem statement must be: contextual, to the point, and outcome-driven. @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 24. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Techniques to Help You Define
  • 25. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP LookingMethods for Observing Human Experience UnderstandingMethods for Analyzing Challenges & Opportunities MakingMethods for Environing Future Possibilities
  • 26. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Problem Framing Technique Challenges your assumptions Helps you see different perspectives Provides a direction for problem solving Statement Starters @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 27. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Step 2 prioritize
  • 28. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Focusing on Customers Needs @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 29. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP External & Quantitative Technique Kano Model Help us determine our customers satisfaction/delight with product features Defines four categories of features: must-be, performance, delighters, and indifferent Helps to determine customers perception towards a feature using a Kano questionnaire @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 30. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Participatory Research Technique Reveals what people value Shows how people deliberate Uncovers latent and unmet needs Buy a Feature @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 31. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Step 3 design for emotion
  • 32. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Anthropomorphism and Product Design @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 33. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 34. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Emotional design makes customers feel awesome @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 35. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP How to measure love? @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 36. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP social loyalty survey forums onboarding Total Product Experience (TPX) @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 37. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP Parting Thoughts .
  • 38. @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 39. References and Credits Dont Make Me Think by Steve Krug Purple Cow by Seth Godin Built To Love Creating Products That Captivate Customers by P. Boatwright and J. Cagan Hooked How to Built Habit-Forming Products by Nir Eyal Inspired How to Create Products Customers Love by Marty Cagan LUMA Institute @nabayanroy #agilia17The Curse of MVP: Long Live MLP
  • 40. Autodesk and the Autodesk logo are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. All other brand names, product names, or trademarks belong to their respective holders. Autodesk reserves the right to alter product and services offerings, and specifications and pricing at any time without notice, and is not responsible for typographical or graphical errors that may appear in this document. 息 2017 Autodesk. All rights reserved.