This document provides an overview of cognitive dissonance theory, which suggests that people have an inner drive to hold consistent beliefs and attitudes. It discusses three key areas:
1) Forced compliance behavior - When people are forced to do something they don't want to do, it creates dissonance that they seek to reduce, such as by changing their attitude. An experiment found paying $1 caused more dissonance than $20.
2) Decision-making - Making decisions arouses dissonance that people reduce by increasing the attractiveness of their choice and decreasing alternatives.
3) Effort - We value things more if they required effort, so when we exert effort but then feel negative, we
2. There is a tendency for individuals to
seek consistency among their
cognitions (i.e., beliefs, opinions) so it
is also called cognitive dissonance
theory.
3. Historical Background
Leon Festinger and Carlsmith
formulated the theory of dissonance in
the mid-1950
The theory was appeared in 1957
4. Festinger says:
when an individual holds two or more
elements of knowledge that are
relevant to each other, a state of
discomfort is created.
5. Further:
He suggested that people have an
inner need to ensure that their beliefs
and behaviors are consistent.
Inconsistent or conflicting beliefs lead
to disharmony, which people strive to
avoid.
6. Area of theory:
1. Forced compliance behavior,
2. Decision-making,
3. Effort
7. 1. Forced Compliance
Behavior
When someone is forced to do
(publicly) something they (privately)
really don't want to do, dissonance is
created between their cognition (I
didn't want to do this) and their
behavior (I did it).
8. How could reduce it?
By re-evaluating their
attitude to what they
have done.
10. , Festinger and Carlsmith (1959)
asked participants to perform a series
of dull tasks (such as turning pegs in a
peg board for an hour).
Aim
Festinger and Carlsmith (1959)
investigated if making people perform
a dull task would create cognitive
dissonance through forced compliance
behavior.
11. Method:
In their laboratory experiment, they used
71 male students as participants to
perform a series of dull tasks (such as
turning pegs in a peg board for an hour).
They were then paid either $1 or $20 to
tell a waiting participant (a confederate)
that the tasks were really interesting.
Almost all of the participants agreed to
walk into the waiting room and persuade
the confederate that the boring
experiment would be fun.
12. Conclusion:
Being paid only $1 is not sufficient
incentive for lying and so those who
were paid $1 experienced dissonance.
They could only overcome that
dissonance by coming to believe that
the tasks really were interesting and
enjoyable. Being paid $20 provides a
reason for turning pegs, and there is
therefore no dissonance.
13. How could it reduce?
Dissonance will need to be
reduced by re-evaluating their
attitude to what they have done.
14. 2. Decision Making
Life is filled with
decisions, and decisions
(as a general rule)
arouse dissonance.
15. How could reduce it?
To increase the attractiveness of the
chosen alternative and to decrease
the attractiveness of the rejected
alternative. This is referred to as
"spreading apart the alternatives."
16. 3. Effort
It also seems to be the case that we
value most highly those goals or items
which have required considerable
effort to achieve.
we spent a great effort to achieve
something and then evaluated it
negatively.
17. How could reduce it?
we are motivated to try to
think that the task turned
out well.
18. Historical example:
Experiment:
A classic dissonance experiment by Aronson
and Mills (1959) demonstrates the basic idea.
Aim
To investigate the relationship between
dissonance and effort.
19. Method
Female students volunteered to take part in a
discussion on the psychology of sex. In the
'mild embarrassment' condition, participants
read aloud to a male experimenter a list of
sex-related words like 'virgin' and 'prostitute.'
In the 'severe embarrassment' condition, they
had to read aloud obscene words and a very
explicit sexual passage. In the control
condition, they went straight into the main
study. In all conditions, they then heard a very
boring discussion about sex in lower animals.
They were asked to rate how interesting they
had found the discussion, and how
interesting they had found the people
involved in it.
20. Conclusion:
If a voluntary experience which has
cost a lot of effort turns out badly,
dissonance is reduced by redefining
the experience as interesting. This
justifies the effort made.