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Ben Shields
Partner, Deloitte Private
Democratising scale
The impacts of digital
disruption on SMBs
better
Shaping a
Australia
more prosperous
Australia
Shaping a
The impacts of digital disruption on small to medium businesses
changes
Large
profound
think, connect,and live
A shift in the way people
Its about
This is not about technology
business
The impacts of digital disruption on small to medium businesses
down
Entry
barriers
is inThe individual
charge
device
Bring your
own
consumers
more choice
have
choice
Businesses
have no
The impacts of digital disruption on small to medium businesses
The impacts of digital disruption on small to medium businesses
we have
strategy
a great
Its called
denial
the vast majority of
C-level executives in
Australia still dont get
what technology means for
the most important C in a
business: Customers.
The impacts of digital disruption on small to medium businesses
The impacts of digital disruption on small to medium businesses
Uneven
disruption
The impacts of digital disruption on small to medium businesses
The impacts of digital disruption on small to medium businesses
The impacts of digital disruption on small to medium businesses
The impacts of digital disruption on small to medium businesses
The impacts of digital disruption on small to medium businesses
$530bn
Employment
Employment
Private Sector
Democratisation
Of scale
Small businesses with high digital
engagement enjoy better business
outcomes, with an average increase
of 20% in annual income
Connected Small Business, Deloitte Access Economics
2xmorelikelytobe
growingrevenue
4xmore
likelytobehiring
The impacts of digital disruption on small to medium businesses
3xmorelikelytobe
increasinginvestment
The impacts of digital disruption on small to medium businesses
Thanks!
and see you around
@shieldsbAU
General information only
This presentation contains general information only, and none of Deloitte Touche Tohmatsu Limited,
its member firms, or their related entities (collectively the Deloitte Network) is, by means of this
presentation , rendering professional advice or services.
Before making any decision or taking any action that may affect your finances or your business, you
should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible
for any loss whatsoever sustained by any person who relies on this presentation.
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited
by guarantee, and its network of member firms, each of which is a legally separate and
independent entity. Please see www.deloitte.com/au/about for a detailed description of the legal
structure of Deloitte Touche Tohmatsu Limited and its member firms.
Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients
spanning multiple industries. With a globally connected network of member firms in more than 150
countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the
insights they need to address their most complex business challenges. Deloitte has in the region of
200,000 professionals, all committed to becoming the standard of excellence.
About Deloitte Australia
In Australia, the member firm is the Australian partnership of Deloitte Touche Tohmatsu. As one of
Australias leading professional services firms. Deloitte Touche Tohmatsu and its affiliates provide
audit, tax, consulting, and financial advisory services through approximately 6,000 people across
the country. Focused on the creation of value and growth, and known as an employer of choice for
innovative human resources programs, we are dedicated to helping our clients and our people
excel. For more information, please visit our web site at www.deloitte.com.au.
Liability limited by a scheme approved under Professional Standards Legislation.
Member of Deloitte Touche Tohmatsu Limited
息 2013 Deloitte Private Pty Ltd

More Related Content

The impacts of digital disruption on small to medium businesses

  • 1. Ben Shields Partner, Deloitte Private Democratising scale The impacts of digital disruption on SMBs
  • 6. think, connect,and live A shift in the way people Its about This is not about technology business
  • 15. the vast majority of C-level executives in Australia still dont get what technology means for the most important C in a business: Customers.
  • 26. Small businesses with high digital engagement enjoy better business outcomes, with an average increase of 20% in annual income Connected Small Business, Deloitte Access Economics
  • 32. Thanks! and see you around @shieldsbAU
  • 33. General information only This presentation contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively the Deloitte Network) is, by means of this presentation , rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this presentation. About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/au/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte has in the region of 200,000 professionals, all committed to becoming the standard of excellence. About Deloitte Australia In Australia, the member firm is the Australian partnership of Deloitte Touche Tohmatsu. As one of Australias leading professional services firms. Deloitte Touche Tohmatsu and its affiliates provide audit, tax, consulting, and financial advisory services through approximately 6,000 people across the country. Focused on the creation of value and growth, and known as an employer of choice for innovative human resources programs, we are dedicated to helping our clients and our people excel. For more information, please visit our web site at www.deloitte.com.au. Liability limited by a scheme approved under Professional Standards Legislation. Member of Deloitte Touche Tohmatsu Limited 息 2013 Deloitte Private Pty Ltd