5. Pffff
#nofilter
My meme is better
than you’re meme
I’m so cool because
I don’t like this
I have an opinion about
absolutely everything
Check out my
new mash-up
Twitter is SO 2012
Entertain me
10. 1. Listen
2. Determine Brand Tone and Content Pillars
3. Complete moderation framework, & escalation guidelines
4. Create a conversation calendar
5. Measure and learn
15. 1. Respect the social quotient
2. Have a content strategy
3. Your community is your brief
4. Adopt a constant beta attitude
5. Measure the right things