The document discusses how the internet has changed over time from focusing on content, to design, to being mobile. It notes that the "New Internet" is now being rebuilt with a foundation in people and conversations through social networking sites like Facebook, Twitter, and YouTube. The key message is that businesses must adapt to this shift towards social media and conversations or risk failing like Blockbuster did by not adapting to new technologies.
6. FAILURE TO ADAPT
Had the video rental market share for decades. Their failure to
adapt to new technology allowed other companies to come
in and lure away consumers with a more convenient rental
experience.
Founded in 2002, Redbox had the video rental market share in
less than 7 years. By 2009 Redbox was the leader in the video
rental industry.
If Redbox doesnt adapt to the new technology of streaming
videos, companies like Netflix, Hulu and iTunes will take the
majority of the video rental market.
7. The Internet was first built on content.
Websites were plain looking.
The goal was just to have your website up and running.
CONTENT
8. After content, websites tried to separate by design.
Websites were flashy trying to keep your attention.
The goal was create an experience that would keep you coming back.
DESIGN
9. MOBILE
After design, websites tried to meet you wherever you were through mobile.
The release of the iPhone in 2007 created a major shift as to how people got on
the internet.
The goal was utilize mobile technology to create a new experience through
GPS capabilities, gamification and mobile devices.