際際滷

際際滷Share a Scribd company logo
2nd Community of Practice Forum
6th April 2018
Founded in 2011
Launch in March 2012
~1.500 employees
10+ million unique visits weekly
20+ million app downloads
3
SINGAPORE
PHILIPPINES
INDONESIA
MALAYSIA
BRUNEI
HONG KONG
TAIWAN
MACAU
4
IMAGE
INSERT
IMAGE
5
Regional Fulfillment Center
in KL
Up to 100.000 packages per day
Delivery fleet up to 400 riders
2 additional warehouses in Manila
und Jakarta
Product Management
at ZALORA
The Product Management Organization at Zalora
UX Designer
UI Designer
Associate Director PM
+ Web Exp PM
App Exp PM
Senior Ops PM
Internal SystemsUX Team
Analytics PM
Senior Buying Ops PM
Marketplace PMOps PM
Logistics PM
CS/CX PM
Payments PM
Director Product Management
Delivering a product...
The hard skills...
The soft skills...
Curiosity
Comfortable with ambiguity
Excellent Communication
Managing upwards
Team first
The hiring process....
1. Cultural Fit
2. Soft skills
3. Hard skills
 how about a Computer
Science degree?
It depends.
The Product Manager
in the Tech Organization
...all of the responsibility,
but none of the power.
The Product Management Organization at Zalora
Figuring out what to work on...
The Product Manager
and the Business
The bridge between Tech and Business...
The 3 Superpowers of a PM
Communication Powers
Documentation Powers
The Power of Data
https://www.mindtheproduct.com/2017/01/three-super-powers-of-a-product-manager/
Release Notes...
More from the PM toolkit...
Stakeholder meetings
Handbooks
Templates to report issues
The Roadmap
Source: https://www.prodpad.com/blog/how-to-build-a-product-roadmap-everyone-understands/
silvia.thom@zalora.com
linkedin.com/silviathom/

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The Product Management Organization at Zalora