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The retrospective handbook

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譬覯 螻

The retrospective handbook

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螻 蟲 The Retrospective Handbook 渚蠍
1. RETROSPECTIVE FUNDAMENTALS Key question (譴 讌レ), 殊るΜ伎 覦覯, 殊るΜ危 襴曙, 覿 れ 覦覯 螻, 讌, 螻 蟆郁骸 襷り鍵 What is the Retrospective Prime Directive and why should I care? How can I improve how I facilitate retrospectives? How important is an independent facilitator? How do I run a distributed retrospective effectively? What different types of retrospectives do people run? What can I do to keep retrospectives fresh? How do we make sure that we get results from the retrospective?
1. RETROSPECTIVE FUNDAMENTALS 螻 るジ 企 譯曙螻 覈 讌覩襦 豌伎 一 覯豺 磯ジ 螳讌 覲螳 企ゼ 豌危(postmortem changes) 豌企 手 . Lessons learned or Lessons learnt are experiences distilled from a project that should be actively taken into account in future projects.
1. RETROSPECTIVE FUNDAMENTALS 覦覯襦覲 螻 Methodology Practice or Principle Extreme Programming Fix XP When It Breaks Scrum Sprint Retrospective practice Crystal Clear Reflective Improvement Adaptive SW Development Learn Lean SW Development Amplify Learning Kanban Improve Collaboratively DSDM Atern Timebox Close-Out RUP Adapt the Process
1. RETROSPECTIVE FUNDAMENTALS The key Questions What did we do well? What did we do less well? What still puzzles us?
A Simple framework 1. RETROSPECTIVE FUNDAMENTALS 1. Set the Stage 2. Gather Data 3. Generate Insights 4. Decide What to Do 5. Close the Retrospective
The ladder of inference 1. RETROSPECTIVE FUNDAMENTALS Take Action - Do something! Form Beliefs - Reinforce or form new. Come to conclusions - It must be this way. Make Assumptions - Think we know what others motivation is. Affixed Meaning - Is this a threat or benefit to me? Select Data & Experience - Whats left after we filter? Real Data & Experience - What really happened?
The ladder of inference 1. RETROSPECTIVE FUNDAMENTALS
a model depicting retrospective impact Team Dynamics Environment 1. RETROSPECTIVE FUNDAMENTALS
Complementary improvement practices 1. RETROSPECTIVE FUNDAMENTALS
2. PREPARING FOR RETROSPECTIVES Preparing for Retrospectives 1. 螳 覲危蠍 2. 螻糾 覲危蠍 3. 蟲 譴觜蠍 蠍磯蟲 覈螳 襦 讌 譴 蟲 Flip chart paper and tack Flip chart paper and magnets Multiple flip charts and/or movable whiteboards 3M sticky flip charts Static cling sheets Sticky Notes, Index Cards. Paper れ 蟲(蠍磯蟲, ろ一擦 ) 讌 谿 蟲 (豺企, る誤) 4. 螻糾 譴觜蠍 豈 覦 煙 覦一螳 襦 螻 5. Right people, Right place, Right time
Preparing Checklist 2. PREPARING FOR RETROSPECTIVES Do you know why youre here for the retrospective? Do you know how many people will turn up? Do you have an initial plan for how it will run? Is there enough time to do all the exercises? Do you have enough materials for everyone? Does the space accommodate your exercises and the number of participants? Have invitations been sent to all participants? Do you have confirmation that a quorum is present? Have you reserved the space (including preparation and wrap-up time)? Have you been briefed on what might come up? Are you expected to do anything after the retrospective and have you got time for that (eg. write a report, distribute action items, etc).
Preparing Checklist 螻 覈 螻 螳? 朱 襷 朱 螻 螳? ろ 覦覯 豐蠍 螻 螳? 譴觜 覈 蟆 豢覿 螳 螳? 覈 豢覿 襭螳 螳? 螻糾 覈 谿瑚襯 螳? 豐レ 覈 谿瑚れ蟆 覲企螳? 譟煙螳 讌 誤? 譴觜 覦 豌襴 螳 螻糾 螳? 谿語れ 譴觜覓殊 る螳? 螻 讌 豢覿 螳 螳? (: 覲願 , Action Item 覿襯) 2. PREPARING FOR RETROSPECTIVES
3. FACILITATING RETROSPECTIVES INDEPENDENT OR NON-INDEPENDENT Stakeholder Facilitator Team
Conflict of interest Facilitator 豢 蟆 List 3. FACILITATING RETROSPECTIVES
Develop Your facilitation skills Facilitator http://www.retrospectivefacilitatorgathering.org/ 3. FACILITATING RETROSPECTIVES
Form effective actions 3. FACILITATING RETROSPECTIVES
Form effective actions Long-term goal : [Goal] Now-action : [Action] 3. FACILITATING RETROSPECTIVES
Form effective actions http://www.debono.com/de-bono-toolkit/six-action-shoes/what-are-the-six-action-shoes/ リ規 : 螻 螻殊, 蠏豺 企 : 覲 譟一 螳 螻 : るΜ譯殊 譯殊 豪 : 螻給 襴 : 覺 る讌 ロ : 蠍豌 3. FACILITATING RETROSPECTIVES
4. FIRST-TIME FACILITATION TIPS Tips Encourage physical presence Seek equal participation : Margolis Wheel Avoid doing all the work yourself Confirm your understanding Rephrase blaming statements keep the focus on the current phase use a visual agenda use a wide variety of questions Open Ended Probing Redirectiong Feedback and Clarification Close Ended Observe body language Observe yourself
5. DISTRIBUTED RETROSPECTIVES distributed challenges Small group of remote participants
distributed challenges Groups of Equal Size in Different Locations 5. DISTRIBUTED RETROSPECTIVES
distributed challenges Wholly distributed participants 5. DISTRIBUTED RETROSPECTIVES
Principles Make the most of it Focus first on building relationships Use video cameras at all ends People tokens in remote locations Prevent remote people Going Dark Faces for everyone Use remote facilitators Collect input before the meeting Use online tools to share Agree on a signaling system Invest in a Technographer Run remote working groups Remote proxies as representatives 5. DISTRIBUTED RETROSPECTIVES
Simple tips for remote communication 豕螻 讌 る佋骸 る Wi-Fi 覲企 誤磯 郁屋 殊語 譟一 覦 覈 貉危 誤碁 郁屋 蟆 谿瑚れ 譟一 螳れ 5. DISTRIBUTED RETROSPECTIVES
Be aware of cultural dimensions 蟠 螳蟆 讌 (Power Distance Index, PDI) Individualism(螳語殊) versus Collectivisms(讌譯殊) 覿れ 讌(Uncertainty Avoidance Index) Masculinity(焔れ) versus Femininity(煙る) Long-Term Orientation versus Short-Term Orientation Indulgence(蟯) versus Restraint(蟲) https://geert-hofstede.com/south-korea.html 5. DISTRIBUTED RETROSPECTIVES
FUTURESPECTIVES 6.OTHER FLAVOURS OF RETROSPECTIVES http://www.innovationgames.com/ Set the stage - 襾語 螻 覩碁襦 螳 襦 螻 螳朱 螳覲伎 Gather data - 觚 ろ覦 殊語 企欧語 螳 蠏豪概 襦 蠍 Generate Insights - 殊語 覲願 襦 覲願鍵 Decide what to do - 殊語 牛 詞 旧旭襦 讌蠍 磯Μ 覓伎 讌 蟆一蠍 Close retrospective - 螻 襷覓企Μ
Very Big Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES Allow more time Use multiple facilitators Use break-out groups Consider mixing up the groups Lean on group work Priorities work Self-organise owners for actions Use the fishbowl discussion
Very Small Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.infoq.com/presentations/Personal-Retrospectives Clarity the Purpose What prompted your decision? What are you seeking to accomplish as a result of the work? Access Decision-making Influences Why do I choose that? Gather Data What happened? How did I feel and react? Distill the Learning What does this tell me? Why was it significant? Transform Learning into Plans What specifically will I do?
Very Small Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.infoq.com/presentations/Personal-Retrospectives What Are My Sources Of Knowledge? Authority (ル) Deductive Logic (一 朱Μ) Sense Experience (螳螳 蟆渚) Emotion (螳) Intuition (讌蟯) Scientific Method (螻狩 覦覯) What Are My Assumptions Aboud the Future? What do i assume i will never change about myself? What limits or expands my choices? What do I want people to think of when they hear my name? What Are My Values? What is My Level of Self-appreciation? Access Decision-making Influences
Very Small Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.infoq.com/presentations/Personal-Retrospectives Gather Data 一危磯ゼ 覈朱 蟆 炎概企 ろ襯 豸′蠍 蟆 . 讌 覲企ゼ 螻牛蠍 覈企. 螻 覈 覲 レ 譴願鍵 蟆企. 覲襯 讀蠍磯 危螻 苦 蟆 蠏麹 碁Μ蟇 願 覦 豌伎 覲 覲覈 願 螻 蟆螻 讌蟇磯 螳螻 苦 蟆 願 螳讌螻 螳豺 轟 願 覲危誤蠍 蟆 願 企 磯狩企 願 るジ 蟆 願 るジ 蟆 襷螻 覲 蟆
Very Small Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.infoq.com/presentations/Personal-Retrospectives Gather Data
Very Small Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.infoq.com/presentations/Personal-Retrospectives Distill in learning Lists 讌 一危 襴ろ語 覈螳 蟯煙 郁屋 覲碁. 蟯煙 伎 覿 覲碁. Five Whys Why 襦 讌覓語 れ覯 覲碁. Five What does that allow me to do? or others Patterns and Shifts - Fact, Finding, Feeling, Future action Radar Chart 覿蠍 OO 覦覃 企至 覦螳? 讌 ルレ 覓伎瑚? ルレ 覓伎瑚? 螻 郁屋 るジ 覓伎 螳? 蠏 一危磯ゼ 覲願 讌覓語 企蓋.
Very Small Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.infoq.com/presentations/Personal-Retrospectives Transform Learning into plans Story 襷り鍵
Very Small Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.infoq.com/presentations/Personal-Retrospectives Transform Learning into plans SOAR Framework
Appreciative Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES 螳蟲, 蠍覈, 蠍 覓, 螳蠍磯 譟一螳覦 1984 一企 貎朱殊企(David Cooperrider)螳 覩瑚化(Academy of Management) 豌 朱 覦 螳
Solution-focused Goal-driven retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES Miracle Question 蠍一 殊企 企 殊 覯渚蟆 り 螳企慨蠍 蠏瑚 企至 螳? 覓伎 るゴ蟆 蟷伎螳? Scaling Question 0~10 朱 蟲螳 蟆曙 豺 螳 覲願鍵 企 企豪 殊 螻 り 覲 蟆 谿剰鍵 伎 蟆郁骸襯 蟆れ 谿剰鍵
Dialogue Sheet retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.softwarestrategy.co.uk/dialogue-sheets/download/
7.AFTER THE RETROSPECTIVE 螻 一覓 ロ蠍 讌朱 覲願蠍 Keynote or Powerpoint Wiki 譴 覦レ煙 襦 . 覃伎 譟郁唄 襦 . Action Item 覈. Action Item 蟾讌 豌危. Action Item 蟆 讌襯 譴. follow-up sessions 殊 °. れ 螻 殊 °. るジ 螻旧.
8. COMMON RETROSPECTIVE SMELLS All Talk, No Action What did you do to make the problem go away? How did you approach fixing your own problems? All Action, No Talk Open Question Conversation to controlled Too repetitive No preparation Too many Goals Poorly formed Actions One Person owns All Actions
9. KEEPING RETROSPECTIVES FRESH Bring food Ask different questions Anchors and Engines What anchors may be dragging you down? What engines are helping you accelerate? Hot Air Ballon What things are acting as sandbags, slowing you down? What things are helping you move upwards? Train What cargo may be slowing the train down? What sort of fuel is helping the train go faster? Run an energiser Vary the activities Change the environment Appeal to other skill-sets Make it less formal

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The retrospective handbook

  • 1. 螻 蟲 The Retrospective Handbook 渚蠍
  • 2. 1. RETROSPECTIVE FUNDAMENTALS Key question (譴 讌レ), 殊るΜ伎 覦覯, 殊るΜ危 襴曙, 覿 れ 覦覯 螻, 讌, 螻 蟆郁骸 襷り鍵 What is the Retrospective Prime Directive and why should I care? How can I improve how I facilitate retrospectives? How important is an independent facilitator? How do I run a distributed retrospective effectively? What different types of retrospectives do people run? What can I do to keep retrospectives fresh? How do we make sure that we get results from the retrospective?
  • 3. 1. RETROSPECTIVE FUNDAMENTALS 螻 るジ 企 譯曙螻 覈 讌覩襦 豌伎 一 覯豺 磯ジ 螳讌 覲螳 企ゼ 豌危(postmortem changes) 豌企 手 . Lessons learned or Lessons learnt are experiences distilled from a project that should be actively taken into account in future projects.
  • 4. 1. RETROSPECTIVE FUNDAMENTALS 覦覯襦覲 螻 Methodology Practice or Principle Extreme Programming Fix XP When It Breaks Scrum Sprint Retrospective practice Crystal Clear Reflective Improvement Adaptive SW Development Learn Lean SW Development Amplify Learning Kanban Improve Collaboratively DSDM Atern Timebox Close-Out RUP Adapt the Process
  • 5. 1. RETROSPECTIVE FUNDAMENTALS The key Questions What did we do well? What did we do less well? What still puzzles us?
  • 6. A Simple framework 1. RETROSPECTIVE FUNDAMENTALS 1. Set the Stage 2. Gather Data 3. Generate Insights 4. Decide What to Do 5. Close the Retrospective
  • 7. The ladder of inference 1. RETROSPECTIVE FUNDAMENTALS Take Action - Do something! Form Beliefs - Reinforce or form new. Come to conclusions - It must be this way. Make Assumptions - Think we know what others motivation is. Affixed Meaning - Is this a threat or benefit to me? Select Data & Experience - Whats left after we filter? Real Data & Experience - What really happened?
  • 8. The ladder of inference 1. RETROSPECTIVE FUNDAMENTALS
  • 9. a model depicting retrospective impact Team Dynamics Environment 1. RETROSPECTIVE FUNDAMENTALS
  • 10. Complementary improvement practices 1. RETROSPECTIVE FUNDAMENTALS
  • 11. 2. PREPARING FOR RETROSPECTIVES Preparing for Retrospectives 1. 螳 覲危蠍 2. 螻糾 覲危蠍 3. 蟲 譴觜蠍 蠍磯蟲 覈螳 襦 讌 譴 蟲 Flip chart paper and tack Flip chart paper and magnets Multiple flip charts and/or movable whiteboards 3M sticky flip charts Static cling sheets Sticky Notes, Index Cards. Paper れ 蟲(蠍磯蟲, ろ一擦 ) 讌 谿 蟲 (豺企, る誤) 4. 螻糾 譴觜蠍 豈 覦 煙 覦一螳 襦 螻 5. Right people, Right place, Right time
  • 12. Preparing Checklist 2. PREPARING FOR RETROSPECTIVES Do you know why youre here for the retrospective? Do you know how many people will turn up? Do you have an initial plan for how it will run? Is there enough time to do all the exercises? Do you have enough materials for everyone? Does the space accommodate your exercises and the number of participants? Have invitations been sent to all participants? Do you have confirmation that a quorum is present? Have you reserved the space (including preparation and wrap-up time)? Have you been briefed on what might come up? Are you expected to do anything after the retrospective and have you got time for that (eg. write a report, distribute action items, etc).
  • 13. Preparing Checklist 螻 覈 螻 螳? 朱 襷 朱 螻 螳? ろ 覦覯 豐蠍 螻 螳? 譴觜 覈 蟆 豢覿 螳 螳? 覈 豢覿 襭螳 螳? 螻糾 覈 谿瑚襯 螳? 豐レ 覈 谿瑚れ蟆 覲企螳? 譟煙螳 讌 誤? 譴觜 覦 豌襴 螳 螻糾 螳? 谿語れ 譴觜覓殊 る螳? 螻 讌 豢覿 螳 螳? (: 覲願 , Action Item 覿襯) 2. PREPARING FOR RETROSPECTIVES
  • 14. 3. FACILITATING RETROSPECTIVES INDEPENDENT OR NON-INDEPENDENT Stakeholder Facilitator Team
  • 15. Conflict of interest Facilitator 豢 蟆 List 3. FACILITATING RETROSPECTIVES
  • 16. Develop Your facilitation skills Facilitator http://www.retrospectivefacilitatorgathering.org/ 3. FACILITATING RETROSPECTIVES
  • 17. Form effective actions 3. FACILITATING RETROSPECTIVES
  • 18. Form effective actions Long-term goal : [Goal] Now-action : [Action] 3. FACILITATING RETROSPECTIVES
  • 19. Form effective actions http://www.debono.com/de-bono-toolkit/six-action-shoes/what-are-the-six-action-shoes/ リ規 : 螻 螻殊, 蠏豺 企 : 覲 譟一 螳 螻 : るΜ譯殊 譯殊 豪 : 螻給 襴 : 覺 る讌 ロ : 蠍豌 3. FACILITATING RETROSPECTIVES
  • 20. 4. FIRST-TIME FACILITATION TIPS Tips Encourage physical presence Seek equal participation : Margolis Wheel Avoid doing all the work yourself Confirm your understanding Rephrase blaming statements keep the focus on the current phase use a visual agenda use a wide variety of questions Open Ended Probing Redirectiong Feedback and Clarification Close Ended Observe body language Observe yourself
  • 21. 5. DISTRIBUTED RETROSPECTIVES distributed challenges Small group of remote participants
  • 22. distributed challenges Groups of Equal Size in Different Locations 5. DISTRIBUTED RETROSPECTIVES
  • 23. distributed challenges Wholly distributed participants 5. DISTRIBUTED RETROSPECTIVES
  • 24. Principles Make the most of it Focus first on building relationships Use video cameras at all ends People tokens in remote locations Prevent remote people Going Dark Faces for everyone Use remote facilitators Collect input before the meeting Use online tools to share Agree on a signaling system Invest in a Technographer Run remote working groups Remote proxies as representatives 5. DISTRIBUTED RETROSPECTIVES
  • 25. Simple tips for remote communication 豕螻 讌 る佋骸 る Wi-Fi 覲企 誤磯 郁屋 殊語 譟一 覦 覈 貉危 誤碁 郁屋 蟆 谿瑚れ 譟一 螳れ 5. DISTRIBUTED RETROSPECTIVES
  • 26. Be aware of cultural dimensions 蟠 螳蟆 讌 (Power Distance Index, PDI) Individualism(螳語殊) versus Collectivisms(讌譯殊) 覿れ 讌(Uncertainty Avoidance Index) Masculinity(焔れ) versus Femininity(煙る) Long-Term Orientation versus Short-Term Orientation Indulgence(蟯) versus Restraint(蟲) https://geert-hofstede.com/south-korea.html 5. DISTRIBUTED RETROSPECTIVES
  • 27. FUTURESPECTIVES 6.OTHER FLAVOURS OF RETROSPECTIVES http://www.innovationgames.com/ Set the stage - 襾語 螻 覩碁襦 螳 襦 螻 螳朱 螳覲伎 Gather data - 觚 ろ覦 殊語 企欧語 螳 蠏豪概 襦 蠍 Generate Insights - 殊語 覲願 襦 覲願鍵 Decide what to do - 殊語 牛 詞 旧旭襦 讌蠍 磯Μ 覓伎 讌 蟆一蠍 Close retrospective - 螻 襷覓企Μ
  • 28. Very Big Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES Allow more time Use multiple facilitators Use break-out groups Consider mixing up the groups Lean on group work Priorities work Self-organise owners for actions Use the fishbowl discussion
  • 29. Very Small Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.infoq.com/presentations/Personal-Retrospectives Clarity the Purpose What prompted your decision? What are you seeking to accomplish as a result of the work? Access Decision-making Influences Why do I choose that? Gather Data What happened? How did I feel and react? Distill the Learning What does this tell me? Why was it significant? Transform Learning into Plans What specifically will I do?
  • 30. Very Small Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.infoq.com/presentations/Personal-Retrospectives What Are My Sources Of Knowledge? Authority (ル) Deductive Logic (一 朱Μ) Sense Experience (螳螳 蟆渚) Emotion (螳) Intuition (讌蟯) Scientific Method (螻狩 覦覯) What Are My Assumptions Aboud the Future? What do i assume i will never change about myself? What limits or expands my choices? What do I want people to think of when they hear my name? What Are My Values? What is My Level of Self-appreciation? Access Decision-making Influences
  • 31. Very Small Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.infoq.com/presentations/Personal-Retrospectives Gather Data 一危磯ゼ 覈朱 蟆 炎概企 ろ襯 豸′蠍 蟆 . 讌 覲企ゼ 螻牛蠍 覈企. 螻 覈 覲 レ 譴願鍵 蟆企. 覲襯 讀蠍磯 危螻 苦 蟆 蠏麹 碁Μ蟇 願 覦 豌伎 覲 覲覈 願 螻 蟆螻 讌蟇磯 螳螻 苦 蟆 願 螳讌螻 螳豺 轟 願 覲危誤蠍 蟆 願 企 磯狩企 願 るジ 蟆 願 るジ 蟆 襷螻 覲 蟆
  • 32. Very Small Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.infoq.com/presentations/Personal-Retrospectives Gather Data
  • 33. Very Small Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.infoq.com/presentations/Personal-Retrospectives Distill in learning Lists 讌 一危 襴ろ語 覈螳 蟯煙 郁屋 覲碁. 蟯煙 伎 覿 覲碁. Five Whys Why 襦 讌覓語 れ覯 覲碁. Five What does that allow me to do? or others Patterns and Shifts - Fact, Finding, Feeling, Future action Radar Chart 覿蠍 OO 覦覃 企至 覦螳? 讌 ルレ 覓伎瑚? ルレ 覓伎瑚? 螻 郁屋 るジ 覓伎 螳? 蠏 一危磯ゼ 覲願 讌覓語 企蓋.
  • 34. Very Small Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.infoq.com/presentations/Personal-Retrospectives Transform Learning into plans Story 襷り鍵
  • 35. Very Small Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.infoq.com/presentations/Personal-Retrospectives Transform Learning into plans SOAR Framework
  • 36. Appreciative Retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES 螳蟲, 蠍覈, 蠍 覓, 螳蠍磯 譟一螳覦 1984 一企 貎朱殊企(David Cooperrider)螳 覩瑚化(Academy of Management) 豌 朱 覦 螳
  • 37. Solution-focused Goal-driven retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES Miracle Question 蠍一 殊企 企 殊 覯渚蟆 り 螳企慨蠍 蠏瑚 企至 螳? 覓伎 るゴ蟆 蟷伎螳? Scaling Question 0~10 朱 蟲螳 蟆曙 豺 螳 覲願鍵 企 企豪 殊 螻 り 覲 蟆 谿剰鍵 伎 蟆郁骸襯 蟆れ 谿剰鍵
  • 38. Dialogue Sheet retrospectives 6.OTHER FLAVOURS OF RETROSPECTIVES https://www.softwarestrategy.co.uk/dialogue-sheets/download/
  • 39. 7.AFTER THE RETROSPECTIVE 螻 一覓 ロ蠍 讌朱 覲願蠍 Keynote or Powerpoint Wiki 譴 覦レ煙 襦 . 覃伎 譟郁唄 襦 . Action Item 覈. Action Item 蟾讌 豌危. Action Item 蟆 讌襯 譴. follow-up sessions 殊 °. れ 螻 殊 °. るジ 螻旧.
  • 40. 8. COMMON RETROSPECTIVE SMELLS All Talk, No Action What did you do to make the problem go away? How did you approach fixing your own problems? All Action, No Talk Open Question Conversation to controlled Too repetitive No preparation Too many Goals Poorly formed Actions One Person owns All Actions
  • 41. 9. KEEPING RETROSPECTIVES FRESH Bring food Ask different questions Anchors and Engines What anchors may be dragging you down? What engines are helping you accelerate? Hot Air Ballon What things are acting as sandbags, slowing you down? What things are helping you move upwards? Train What cargo may be slowing the train down? What sort of fuel is helping the train go faster? Run an energiser Vary the activities Change the environment Appeal to other skill-sets Make it less formal

Editor's Notes

  • #36: https://brunch.co.kr/@ryussun0/8
  • #37: http://hr.eduwill.net/news/articleView.html?idxno=945
  • #38: http://jchyip.blogspot.kr/2012/02/solution-focused-goal-driven.html