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Communicating E鍖ectively Across Devices
With Responsive Website Design
presented	
 by	
 Tom	
 Thayer
4/21/14	
  2	
 
THE RISE OF MOBILE IN HIGHER ED
Tom Thayer
Interactive Services Principal
Experience With Non-Pro鍖ts: 10+ years
Experience in Higher Ed: 2+ years
Areas of Expertise:
Web Design, Web Development, Content Strategy,
Project Management, Content Management Systems,
Digital Asset Management, Digital Strategy etc.
4/21/14	
  3	
 
WHO IS BLACKBAUD INTERACTIVE?
≒ Data Geeks
≒ Designers
≒ Digital Strategists
≒ Fundraising Pros
≒ Information Architects
≒ Content Experts
≒ P2P Specialists
≒ Researchers
≒ Storytellers
≒ Marketing Pros
≒ Web Gurus
4/21/14	
  4	
 
OUR COMBINED EXPERIENCE
4/21/14	
  5	
 
WHATS UP OUR SLEEVES?
4/21/14	
  6	
 
WHATS UP OUR SLEEVES?
4/21/14	
  7	
 
HOW OUR TEAM WORKS
DISCOVERY RESEARCH
CONTENT STRATEGY
ARCHITECTURE
DESIGN
4/21/14	
  8	
 
TODAYS DISCUSSION
What is Responsive Web Design?
Why Everyone Should Be Using RWD
How and Why We Should Go Beyond RWD Trends
4/21/14	
  9	
 
TODAYS DISCUSSION
What is Responsive Web Design?
Why Everyone Should Be Using RWD
How and Why We Should Go Beyond RWD Trends
4/21/14	
  10	
 
WHAT IS RESPONSIVE WEB DESIGN?
	
 	
 	
 	
 CONTENT
<!-- HTML -->
	
 	
 	
 	
 STYLE
/* CSS */
4/21/14	
  11	
 
WHAT IS RESPONSIVE WEB DESIGN?
	
 	
 	
 	
  	
 	
 	
 	
 CONSTYLEWEBSITES!
4/21/14	
  12	
 
css	
 
WHAT IS RESPONSIVE WEB DESIGN?
css	
 
	
 	
 	
 	
 
SINGLE SOURCE
CONTENT
4/21/14	
  13	
 
WHAT IS RESPONSIVE WEB DESIGN?
BREAKPOINTS
980px+ 768979px 320767px
4/21/14	
  14	
 
WHAT IS RESPONSIVE WEB DESIGN?
Ethan Marcotte
4/21/14	
  15	
 
WHAT IS RESPONSIVE WEB DESIGN?
BREAKPOINTS
980px+ 768979px 320767px
%
4/21/14	
  16	
 
TODAYS DISCUSSION
What is Responsive Web Design?
Why Everyone Should Be Using RWD
How and Why We Should Go Beyond RWD Trends
4/21/14	
  17	
 
WHY GO RESPONSIVE?
Everyone else is doing it
4/21/14	
  18	
 
WHY GO RESPONSIVE?
Source:	
 StatCounter
4/21/14	
  19	
 
WHY GO RESPONSIVE?
Source:	
 StatCounter	
 
61%
9.4%
2012
15.2%
2013
4/21/14	
  20	
 
WHY GO RESPONSIVE?
Source:	
 Google	
 
Because Google says so
4/21/14	
  21	
 
WHY GO RESPONSIVE?
Our users deserve better!
4/21/14	
  22	
 
USER CENTERED DESIGN
WANTS NEEDS
LIMITATIONS
Hi, Im the user.!
4/21/14	
  23	
 
WHAT THE USER WANTS
1. Clear Messaging
2. Consistency
3. Connection
4. Context
5. Guidance
I want stuff.!
( sort of )*
4/21/14	
  24	
 
WHAT THE USER NEEDS
1. Interactions
2. Transactions
3. InformationsI need, therefore I use.!
4/21/14	
  25	
 
HOW THE USER IS LIMITED
1. Distractions
2. Environment
3. Input Methods
4. Disabilities
5. Time / Patience
6. Knowledge
7. Ability
8. Etc
Help me, help you.!
4/21/14	
  26	
 
USER CENTERED DESIGN
WANTS NEEDS
LIMITATIONS
(quality	
 experience)	
  (few	
 and	
 focused)	
 
(varied,	
 complicated,	
 somewhat	
 predictable)
4/21/14	
  27	
 
USER CENTERED DESIGN
WANTS
NEEDS
LIMITATIONS
4/21/14	
  28	
 
HOW RWD GIVES THE USER WHAT THEY WANT
A Quality Experience
≒ Readable Content
≒ Reformatted Branding
≒ Mobile Navigation
≒ Mobile Speci鍖c Content
4/21/14	
  29	
 
HOW RWD GIVES THE USER WHAT THEY NEED
≒ Interactions
≒ Transactions
≒ Informations
Needs: Few and Focused
4/21/14	
  30	
 
HOW RWD HANDLES USER LIMITATIONS
Varied Limitations
≒ Remove Distractions
≒ One-Handed Operations
≒ Limit Form Fields
≒ Flat Designs
≒ Simple Conversion Paths
≒ Valid Code
≒ Simple Operations
4/21/14	
  31	
 
HOW RWD HANDLES USER LIMITATIONS
4/21/14	
  32	
 
TODAYS DISCUSSION
What is Responsive Web Design?
Why Everyone Should Be Using RWD
How and Why We Should Go Beyond RWD Trends
4/21/14	
  33	
 
USER CENTERED DESIGN
WANTS NEEDS
LIMITATIONS
(quality	
 experience)	
  (few	
 and	
 focused)	
 
(varied,	
 complicated,	
 somewhat	
 predictable)	
 
WE FIGHT FOR THE USER
4/21/14	
  34	
 
TODAYS DISCUSSION
What is Responsive Web Design?
Why Everyone Should Be Using RWD
How and Why We Should Go Beyond RWD Trends
4/21/14	
  35	
 
BEYOND RESPONSIVE WEB DESIGN
4/21/14	
  36	
 
BEYOND RESPONSIVE WEB DESIGN
4/21/14	
  37	
 
BEYOND RESPONSIVE WEB DESIGN
Source:	
 Luke	
 Wroblewski
4/21/14	
  38	
 
BEYOND RESPONSIVE WEB DESIGN
Source:	
 uxmaDers.com
4/21/14	
  39	
 
BEYOND RESPONSIVE WEB DESIGN
Source:	
 Luke	
 Wroblewski
4/21/14	
  40	
 
BEYOND RESPONSIVE WEB DESIGN
Source:	
 uxmaDers.com
4/21/14	
  41	
 
BEYOND RESPONSIVE WEB DESIGN
Source:	
 Luke	
 Wroblewski
4/21/14	
  42	
 
BEYOND RESPONSIVE WEB DESIGN
BLACKBAUDS
MOBILE TAPS
INITIATIVE
16 
MAXIMUM TAPS
49% OF EMAIL IS"
READ ON MOBILE

More Related Content

The Rise of Mobile for Nonprofit Communication & Fundraising

  • 1. Communicating E鍖ectively Across Devices With Responsive Website Design presented by Tom Thayer
  • 2. 4/21/14 2 THE RISE OF MOBILE IN HIGHER ED Tom Thayer Interactive Services Principal Experience With Non-Pro鍖ts: 10+ years Experience in Higher Ed: 2+ years Areas of Expertise: Web Design, Web Development, Content Strategy, Project Management, Content Management Systems, Digital Asset Management, Digital Strategy etc.
  • 3. 4/21/14 3 WHO IS BLACKBAUD INTERACTIVE? ≒ Data Geeks ≒ Designers ≒ Digital Strategists ≒ Fundraising Pros ≒ Information Architects ≒ Content Experts ≒ P2P Specialists ≒ Researchers ≒ Storytellers ≒ Marketing Pros ≒ Web Gurus
  • 4. 4/21/14 4 OUR COMBINED EXPERIENCE
  • 5. 4/21/14 5 WHATS UP OUR SLEEVES?
  • 6. 4/21/14 6 WHATS UP OUR SLEEVES?
  • 7. 4/21/14 7 HOW OUR TEAM WORKS DISCOVERY RESEARCH CONTENT STRATEGY ARCHITECTURE DESIGN
  • 8. 4/21/14 8 TODAYS DISCUSSION What is Responsive Web Design? Why Everyone Should Be Using RWD How and Why We Should Go Beyond RWD Trends
  • 9. 4/21/14 9 TODAYS DISCUSSION What is Responsive Web Design? Why Everyone Should Be Using RWD How and Why We Should Go Beyond RWD Trends
  • 10. 4/21/14 10 WHAT IS RESPONSIVE WEB DESIGN? CONTENT <!-- HTML --> STYLE /* CSS */
  • 11. 4/21/14 11 WHAT IS RESPONSIVE WEB DESIGN? CONSTYLEWEBSITES!
  • 12. 4/21/14 12 css WHAT IS RESPONSIVE WEB DESIGN? css SINGLE SOURCE CONTENT
  • 13. 4/21/14 13 WHAT IS RESPONSIVE WEB DESIGN? BREAKPOINTS 980px+ 768979px 320767px
  • 14. 4/21/14 14 WHAT IS RESPONSIVE WEB DESIGN? Ethan Marcotte
  • 15. 4/21/14 15 WHAT IS RESPONSIVE WEB DESIGN? BREAKPOINTS 980px+ 768979px 320767px %
  • 16. 4/21/14 16 TODAYS DISCUSSION What is Responsive Web Design? Why Everyone Should Be Using RWD How and Why We Should Go Beyond RWD Trends
  • 17. 4/21/14 17 WHY GO RESPONSIVE? Everyone else is doing it
  • 18. 4/21/14 18 WHY GO RESPONSIVE? Source: StatCounter
  • 19. 4/21/14 19 WHY GO RESPONSIVE? Source: StatCounter 61% 9.4% 2012 15.2% 2013
  • 20. 4/21/14 20 WHY GO RESPONSIVE? Source: Google Because Google says so
  • 21. 4/21/14 21 WHY GO RESPONSIVE? Our users deserve better!
  • 22. 4/21/14 22 USER CENTERED DESIGN WANTS NEEDS LIMITATIONS Hi, Im the user.!
  • 23. 4/21/14 23 WHAT THE USER WANTS 1. Clear Messaging 2. Consistency 3. Connection 4. Context 5. Guidance I want stuff.! ( sort of )*
  • 24. 4/21/14 24 WHAT THE USER NEEDS 1. Interactions 2. Transactions 3. InformationsI need, therefore I use.!
  • 25. 4/21/14 25 HOW THE USER IS LIMITED 1. Distractions 2. Environment 3. Input Methods 4. Disabilities 5. Time / Patience 6. Knowledge 7. Ability 8. Etc Help me, help you.!
  • 26. 4/21/14 26 USER CENTERED DESIGN WANTS NEEDS LIMITATIONS (quality experience) (few and focused) (varied, complicated, somewhat predictable)
  • 27. 4/21/14 27 USER CENTERED DESIGN WANTS NEEDS LIMITATIONS
  • 28. 4/21/14 28 HOW RWD GIVES THE USER WHAT THEY WANT A Quality Experience ≒ Readable Content ≒ Reformatted Branding ≒ Mobile Navigation ≒ Mobile Speci鍖c Content
  • 29. 4/21/14 29 HOW RWD GIVES THE USER WHAT THEY NEED ≒ Interactions ≒ Transactions ≒ Informations Needs: Few and Focused
  • 30. 4/21/14 30 HOW RWD HANDLES USER LIMITATIONS Varied Limitations ≒ Remove Distractions ≒ One-Handed Operations ≒ Limit Form Fields ≒ Flat Designs ≒ Simple Conversion Paths ≒ Valid Code ≒ Simple Operations
  • 31. 4/21/14 31 HOW RWD HANDLES USER LIMITATIONS
  • 32. 4/21/14 32 TODAYS DISCUSSION What is Responsive Web Design? Why Everyone Should Be Using RWD How and Why We Should Go Beyond RWD Trends
  • 33. 4/21/14 33 USER CENTERED DESIGN WANTS NEEDS LIMITATIONS (quality experience) (few and focused) (varied, complicated, somewhat predictable) WE FIGHT FOR THE USER
  • 34. 4/21/14 34 TODAYS DISCUSSION What is Responsive Web Design? Why Everyone Should Be Using RWD How and Why We Should Go Beyond RWD Trends
  • 35. 4/21/14 35 BEYOND RESPONSIVE WEB DESIGN
  • 36. 4/21/14 36 BEYOND RESPONSIVE WEB DESIGN
  • 37. 4/21/14 37 BEYOND RESPONSIVE WEB DESIGN Source: Luke Wroblewski
  • 38. 4/21/14 38 BEYOND RESPONSIVE WEB DESIGN Source: uxmaDers.com
  • 39. 4/21/14 39 BEYOND RESPONSIVE WEB DESIGN Source: Luke Wroblewski
  • 40. 4/21/14 40 BEYOND RESPONSIVE WEB DESIGN Source: uxmaDers.com
  • 41. 4/21/14 41 BEYOND RESPONSIVE WEB DESIGN Source: Luke Wroblewski
  • 42. 4/21/14 42 BEYOND RESPONSIVE WEB DESIGN BLACKBAUDS MOBILE TAPS INITIATIVE 16 MAXIMUM TAPS 49% OF EMAIL IS" READ ON MOBILE