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@AdobeSocial
                                                                              #SocialValue




        The Social Marketing Detectives: A Case by Case Study
        Simon Morris, EMEA Marketing Director (@smorris75)




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
                                                                                              #SocialValue




                     DIGITAL MEDIA                                                DIGITAL MARKETING




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   2
Social is now integral to business



| Course Title   | 3
@AdobeSocial
  Social Media & Business Objectives                                                           #SocialValue




                                                                                  PROFIT
                                         INNOVATION



                                                                                     SERVICE
                     GROWTH


© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   4
@AdobeSocial
  Adobe & Creative                                                                #SocialValue




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   5
@AdobeSocial
  Discovering the Audience and Marketing Channels                                              #SocialValue


PHOTOGRAPHER                                                                  STUDENT




CREATIVE DIRECTOR                                                             VIDEO PRODUCER




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
  Discovering the Audience and Marketing Channels                                              #SocialValue


PHOTOGRAPHER                                                                  STUDENT




CREATIVE DIRECTOR                                                             VIDEO PRODUCER




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
  Discovering the Audience and Marketing Channels                                              #SocialValue


PHOTOGRAPHER                                                                  STUDENT




CREATIVE DIRECTOR                                                             VIDEO PRODUCER




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
                                                                                                                 #SocialValue




                                                                Go Beyond Likes & Followers




                                                                                                         12,32
                                                                                              10   407
                                                                                                   3
                                                                                                         0



© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.                          9
@AdobeSocial
                                                                                                                #SocialValue




                               Goal: Target Influencers to Drive Revenue
                                                                               Photoshop is the best
                                                                               invention next to the Internet
                                                                               <3




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   10
@AdobeSocial
                                                                              #SocialValue




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
  Test Structure                                                                             #SocialValue

         Experience A                                                         Experience B




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
  Experience A                                                                #SocialValue




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
  Experience B                                                                #SocialValue




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
  What Did YOU Think?                                                                        #SocialValue

         Experience A                                                         Experience B




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
  Results – Data Optimized                                                                                #SocialValue

         Experience A                                                                   Experience B

                                                                              Winner!




                        Enter: 12%

                                                                                            Learn: 200%


© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
                                                                                                                #SocialValue




                               Goal: Target Influencers to Drive Revenue
                                                                               Photoshop is the best
                                                                               invention next to the Internet
                                                                               <3




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   17
@AdobeSocial
  Results                                                                     #SocialValue




         3 million referrals to Adobe.com
         13% Revenue Contribution
          Creative Cloud
         Reduced Ad Cost by 28%
         $5,000 revenue from one Twitter
          follower




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
                                                                              #SocialValue




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
                                                                                   #SocialValue




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   20

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