The Software Procurement Swamp
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This document discusses various topics related to software licensing, support, and procurement. It covers license types including perpetual, concurrent, term-delimited licenses. It also mentions support and maintenance fees, SLAs, discounts, and options for cancelling or reinstating support. Additional procurement topics covered include requirements, specifications, negotiation considerations, risks, payment terms, and stakeholder management. The document is intended to provide an overview of best practices for software procurement.
The Software Procurement Swamp
- 1. Support & maintenance termsDiscountsGroup licensesLicence typesSupport SLALicence volumesSupport & Maintenance feesEnterprise licensesNamed user licensesProcessor licensesMachine-specific licensesSupport cancellation & reinstatement optionsPerpetual licensesConcurrent licensesTransaction-based licensesTerm-delimited licensesSaaS licensingCloud computingThe Software ProcurementSwampBundling/unbundlingNew product or functional upgradeVirtualisationAssignment rightsMan day ratesLicence feesInternal stakeholder managementCommunication processAgreement term & terminationOutsourcing rightsThird party relationshipsSoftware delivery metricsIPR ownership Product lifecycle positioningNegotiation teamFunctional specificationTechnical specificationRevenue recognitionRisk mitigationNegotiation locationDeal timingPersonnel named, agreed skillsSupplier resource availabilitySupplier referencesSupplier financialsSupplier track recordWarranty versus maintenance servicesRequirements definitionWarrantiesIndemnitiesSoftware features & optionsCustomer prior experienceLiabilitiesPayment termsCustomer demand substantiationMarket characteristicsQuarter-end effect息Ray Murphy, Strategic Computing Limited For Best Practice Software Procurement training contact ray.murphy@strategiccomputing.ie
- 2. Thank you for viewing this slideFor big ticket IT sourcing support Please contact ray.murphy@strategiccomputing.ieIf you would like further information on my 1-day or 2-day Best Practice Software Procurement Training coursesplease email me or call me on +353 87 2809276