Presented by Anil Rathi at USC Marshall Grief Center for Entrepreneurial Leadership on November 1, 2012 in Los Angeles, CA for Corporate Entrepreneurship & Innovation class
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Thinking Out Crowd: Real-ized Solutions
1. Thinking Out Crowd
Crowdsourcing Talent for Ideas
Anil K. Rathi CEO & Founder, Skild
Creator, Innovation Challenge
anil@skild.com
@mrrathi
5. Challenge Everyone
What Who Outcome
Innovate Employees Driving Action
Ideas Customers Capture Data/Insights
Train Employees Learning by Doing
Applaud Any Recognize Excellence
Recruit Talent Hire Best Talent, Faster
6. Innovation Crowdsourcing
Deliverable Target Outcome
Raw Ideas Any Fresh Perspectives
User-Generated
Content Customers Capture Data/Insights
External
Prototypes Tangible Product or Service
Partners
Finished Product/ External
Ready to Go
Service Partners
Business
Any How will I monetize?
Models
7. Question
How might we better attract & retain
Gen Y consumers to its service centers
for oil change & other vehicle preventive
maintenance services?
14. Question
How might we make gardening more
accessible and relevant to people under
16. Answer
Concept% CoGro:&&Seamless&Integra1on&into&Consumer&&
Cogro% Lives&in&a&Sustainable&Way&
o
ta t t
Accessories&
en en
! Overhead%light%
ng a s
! Integrated%camera%
Sy dat
r
so
Manage
n
Se
! Wi#Fi%Chip%%
! Plant%sensors%
Light&
Water&
Nutrient& ! Get%plant%status%
! Order%nutrients%%
! Hydroponic%growth% ! Manage%subscrip:ons%%
! Medium%%selec:on% ! Plant%recommenda:ons%
! Large%seed%selec:on% ! Update%Facebook/%TwiAer%
Nutrients%paired%with% ! Interact/play%with%community%
! Plant&nutrient&
seeds% re鍖llable&cartridges&
4
Simple, Artful, Seamless
7
18. Ideas to Innovation: $4M for b-school education
Transform management education
Creators DESIGN
Two-stage
Ideas from students,
professors and industry
Implementation to scale
650 entries
Fortune 100 CEO judges
Currently in implementation stage.
19. Health IT: $1M ImagineNation Challenge
Demonstrate use & growth of e-health solutions
video (2 min)
DESIGN
Creator Prizes: $1 million
Duration: 18 months
Brackets:
E-Scheduling
Synoptic reporting
imaginenationchallenge.ca Medication Reconciliation
Patient Access to Health Information
20. Gamifying Movement: $300k HopeLab's Ruckus Nation
The idea competition that launched a social business
enterprise
video (1:20)
DESIGN
Prizes: $300k, multiple winners
Duration: 4 months
Creators Brackets:
Middle & High Schools
Universities (art, product design,
engineering)
19
21. Failures & Common Ways to
F%#k
Intellectual Property
Don't be a Cheapskate
Too much, Too Quick - Challenge Design
Black box
22. VS
2007 - winning 鍖nalist competed in Red Hat Challenge
and employed by IBM. Whose IP?
23. Grand Prize:
Do us a 鍖avor -One percent (1%) of the
Net Sales OR $1 million
24. Challenge Process
Phase 1 - Qualifying
ALL-Online Training + 2-page succinct concept + judging/feedback
Region Phase 2- Semi- Finals
Top 50% Screencast video pitch + iterated 2-pager + judging/feedback
= 3 phases Phase 3- Regional Finals
Top 2: Coaching + Rehearsals for Finals
Screencast Pitch Video
2-page Concept 7
Concept Originality min
Value Proposition
Finals w/
Unique, Phase 2 Phase 3 Finals
Defensible Competitive CEO
Advantage
& 1 more
Live Rehearsals Board Room
Prestigious
Location
Time Commitment
Less More
We believe that challenges provide a level the playing field to reward achievement and recognize talent like never before. Skild helps companies craft and operate mind-tapping challenges. Our competitions are designed to engage customers, employees and external partners and to avoid common missteps.\n\nWe provide strategic consulting, DIY software service and through our IC property we give corporations access to the most innovative MBAs in the world at the top 100 b-schools.\n
120+ challenges. Large organizations. Over $30MM prize purse\nIdeas have been implemented. Winners have landed jobs, received acclaim, \ngarnered press and peer recognition.\n
In 2006, a guy named Jeff Howe wrote a WIRED article and eventually published a \nbook called Crowdsourcing: Why The Power of the Crowd is Driving the Future of Business\n\nHappened to be in the right place at the right time, so Business 2.0 (no longer in existence) responded with an article called Crowdcasting. This article spawned even more publicity and awareness\n
I have been fortunate to ring the bell at the NYSE and featured in major business magazines on the topic of open innovation and crowdsourcing\n
How can you utilize a challenge? Challenges are highly flexible. You can create a challenge to capture, imaginations, insights, perform tasks and get people to learn and tackle a real-world challenge. Increasingly, customers are using challenges to audition and find top talent. Often times companies set out to find ideas and end up hiring the talent or benefitting from a SURGE in media attention.\n
Today, however, I want to talk to you specifically about Innovation Crowdsourcing. Most of my examples are for companies that were looking for new business models, not products. Since I started 10 years ago, there are many companies that offer crowdsourcing solutions for scientific, technical and promotional campaigns. There are no companies that offer crowdsourcing of new business models.\n
\n
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This team was hired as consultants to further the idea. Last year, JL rolled out a mobile app that incorporates ideas from winning IC team.\n
\n
Why did AT&T look to MBA students for answers to this question? First, the believed that business students could understand the needs of small business and had the most experience with mobile and the cloud and social media. Second, with this background coupled with their educational background they could devise and understand how to construct a NEW business model. By asking the customer directly, they may only capture the insight, but would have a lot of work to do to develop the business model and value proposition. So what were the solutions?\n
AT&T is tight-lipped on the solution and when it may be released into the market.\nWhile I can’t share the product with you, I am proud to report that the winning team leader, Jen Clinehens, was hired by AT&T. \n\nShe has a background in music and she’s not getting an MBA. The VCU Brandcenter is a branding grad school rooted in design thinking. They beat out every Ivy league school because they are storytelling experts that know that clear communication topped with persuasive enthusiasm will drive support and adoption of their ideas.\n
Why did they ask this question? $30 billion dollar market segment. 80% of gardening products in the US. are sold through gardening and home improvement stores like Home Depot. Gen Y consumers represent a large new, untapped customer base. \n
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$4M - two competitions: different audiences for each. \nStage 1: insights from students, MBAs and working professionals, recruiters. \nStage 2: plugged ideas from stage 1 into stage 2...universities/profs\n
video\n
video\n
majority of crowdsourcing campaigns are poorly designed\nwhat not to do followed by\nan example of how to do it right\n
1000 participants (design, business & engineering) from 15 countries at 145 universities \n
\n
1) Lower the barriers of entry and time committment\nAsk to submit something that is doable/short\nReward often with recognition/feedback\nGive feedback/coaching/support, then ask for visuals/videos, \ngive more time and allow participants to iterate their idea\n\n