際際滷

際際滷Share a Scribd company logo
THOFEEQ MOHAMMAD
Musaffah , Shabia , Abu Dhabi, UAE +971561045109, toufiq.md01@gmail.com
SUMMARY
Seeking a challenging position in an esteemed organization where I can utilize my skills and experience
in the field HR/Admin, Sales/Marketing and Customer service that allows me to be a part of a dynamic
team that works towards achieving the organization goals
HIGHLIGHTS
1. Fast learner
2. Working experience on Asset Management System
3. Logistics and supply
4. Working experience as Compliance officer
5. Creative problem solver
6. MS Windows proficient
7. Ability to count and handle large amounts of money
8. Excellent communication skills
9. Inventory control
10. Excellent Telephone Customer Service Representative
11. Trilingual
EXPERIENCE
Working as a Customer service executive in UAE EXCHANGE from 10-OCT-2015 to till date.
1. I have earned management trust by serving as a key holder, responsibly opening and closing
store.
2. Greet customers entering the store. Assist customers in person and via telephone.
3. Train new employees by providing knowledge of specific store tasks and policies.
4. Balance currency, coins, and checks in cash drawers at end of shift, and calculate daily
transactions using computers, calculators, or adding machines.
5. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
6. Monitor vault to ensure cash balances are correct. Supplied tellers with coin and currency as
needed.
7. Enter customers' transactions / info into the Digital Currency data base Cash checks and pay out
money after verifying that signatures are correct, and that accounts have sufficient funds.
8. Complete wire transfers daily through Western Union Money Transfer Control Systems.
9. Enter payments for customers for all major utility and phone services including ADDC Payments,
Mobile bills, Air ticket payments so on.
10. Issuance of Multi Travel Currency Cards and Reload of Cards.
11. Promoting and sales of different types of Exclusive products to customers like FGB savings
certificate, and NBC savings certificate, GO Cash cards.
ACCOMPLISHMENTS
Conflict Resolution
Responsible for handling customer account inquiries
Accurately providing information to ensure resolution of product/service complaints and customer
satisfaction.
Monetary Transactions
Handled cash, credit and automatic debit card transactions with 100% accuracy.
Balanced daily cash drawers and vault totaling an average of $150,000.00+
Customer Service
Consistently received positive feedback from guests and created repeat business by developing long-
term relationships with customers.
ACHIEVEMENTS
1. Recognized consecutively for two times among service officers from Abu Dhabi Zone, for winning the
EMPLOYEE OF THE MONTH TAG FOR 2016
2. Appreciated for maintaining exceptional service quality levels
3. Stood first in the SMART CONVERTER CONTEST, for two times in Abu Dhabi Zone
4.Won the contest of Customer Appreciation-Moment of Pride-Wow Forms
PREVIOUS EXPERINECE
Worked as a Recruiter(IT AND BPO) In Zion placements from 2013 march to 2014
march
1. Provide general administrative and clerical support including mailing, scanning, faxing and
copying to management.
2. Maintain electronic and hard copy filing system.
3. Open, sort and distribute incoming correspondence.
4. Perform data entry and scan documents.
5. Performing end to end recruitment solutions.
6. Sourcing candidates through various sources like Job portals, social network and head hunting.
7. Posting Jobs requirements on leading job portals and screening responses.
8. Preliminary screening /conduct first level telephonic interview /short-listing.
9. Conducting group discussions, personal interviews and counseling candidates accordingly,
Servicing and Interacting with MNC clients.
10. Schedule interviews with different levels and follow up for the feedbacks.
11. Servicing and Interacting with MNC clients.
EDUCATIONAL QUALIFICATIONS
1.Masters In Business Administration from JNTUH University (2013) 75%
2.Batchelor of sciences from KAKATIYA UNIVERSITY (2010) 73%
3.Board of intermediate Education (2007) 82%
4.Board of secondary education (2005) 86%
PERSONAL INFORMATION
FATHERS NAME : MOHAMMAD JAMAL
PASSPORT NO : K5496544
DATE F BIRTH : Sep 15 1988
NATIONALITY : Indian
RELIGION : Islam
LANGUAGES KOWN : English, Urdu, Telugu, Hindi

More Related Content

What's hot (19)

Chirag Resume
Chirag ResumeChirag Resume
Chirag Resume
Chirag Kotwani
Curriculum_Vitae-jinan
Curriculum_Vitae-jinanCurriculum_Vitae-jinan
Curriculum_Vitae-jinan
Jinan Younis
final-cv
final-cvfinal-cv
final-cv
nader mohamed abd el hamid mahmoud
Youssef salah eldin mohamed
Youssef salah eldin mohamedYoussef salah eldin mohamed
Youssef salah eldin mohamed
Youssef Salah
TRANNGOCTHANHTHUY-RESUME
TRANNGOCTHANHTHUY-RESUMETRANNGOCTHANHTHUY-RESUME
TRANNGOCTHANHTHUY-RESUME
Thanh Thuy Tran Ngoc
Lakshmi Krishna Iyer CV
Lakshmi Krishna Iyer CVLakshmi Krishna Iyer CV
Lakshmi Krishna Iyer CV
Lakshmi Iyer
amr adel..
amr adel..amr adel..
amr adel..
amr adel
Abdullah Zulfiqar Awan
Abdullah Zulfiqar AwanAbdullah Zulfiqar Awan
Abdullah Zulfiqar Awan
Abdullah Zulfiqar Awan
JalalCV
JalalCVJalalCV
JalalCV
Jalal Alarryedh
Resume
ResumeResume
Resume
Hollie Teo
Mohamed Ismail Abd El Fadeel El Kalyoubi - CV3
Mohamed Ismail Abd El Fadeel El Kalyoubi - CV3Mohamed Ismail Abd El Fadeel El Kalyoubi - CV3
Mohamed Ismail Abd El Fadeel El Kalyoubi - CV3
Mohamed Ismail
Resume - Danielle London
Resume - Danielle LondonResume - Danielle London
Resume - Danielle London
Danielle London
Kamal El Din Samy
Kamal El Din SamyKamal El Din Samy
Kamal El Din Samy
kamal el din samy
Islam Adly SME Rm
Islam Adly SME RmIslam Adly SME Rm
Islam Adly SME Rm
Islam Adly
Mohamed Abo Seif C.V
Mohamed Abo Seif C.VMohamed Abo Seif C.V
Mohamed Abo Seif C.V
Mohamed Abo seif
RESUME RAJU KUMAR
RESUME RAJU KUMARRESUME RAJU KUMAR
RESUME RAJU KUMAR
raju kumar
Mahmmoud ElShazly-CV 016
Mahmmoud ElShazly-CV 016Mahmmoud ElShazly-CV 016
Mahmmoud ElShazly-CV 016
Mahmoud Elshazly
Curriculum vitae haneen1 new
Curriculum vitae haneen1 newCurriculum vitae haneen1 new
Curriculum vitae haneen1 new
haneen Bin tareef
ozo.cv
ozo.cvozo.cv
ozo.cv
mahmoud ezzat

Viewers also liked (18)

Virus
VirusVirus
Virus
retno kusuma
れる一晃(Neodecanoic acid)
れる一晃(Neodecanoic acid)れる一晃(Neodecanoic acid)
れる一晃(Neodecanoic acid)
覩殊 蟠
Big Data, IoT and The Third Industrial Revolution
Big Data, IoT and The Third Industrial RevolutionBig Data, IoT and The Third Industrial Revolution
Big Data, IoT and The Third Industrial Revolution
globexspain
Th畛a c但n, b辿o b畛ng l nguy棚n nh但n c畛a c叩c b畛nh tim m畉ch, ti畛u 動畛ng
Th畛a c但n, b辿o b畛ng l nguy棚n nh但n c畛a c叩c b畛nh tim m畉ch, ti畛u 動畛ngTh畛a c但n, b辿o b畛ng l nguy棚n nh但n c畛a c叩c b畛nh tim m畉ch, ti畛u 動畛ng
Th畛a c但n, b辿o b畛ng l nguy棚n nh但n c畛a c叩c b畛nh tim m畉ch, ti畛u 動畛ng
eleanore724
Arapahoe Square Homeless Shelter Proposal
Arapahoe Square Homeless Shelter ProposalArapahoe Square Homeless Shelter Proposal
Arapahoe Square Homeless Shelter Proposal
Angela Jaffuel
RICK CALDWELL OF UTAH - RELATING TO THE CUSTOMER
RICK CALDWELL OF UTAH - RELATING TO THE CUSTOMERRICK CALDWELL OF UTAH - RELATING TO THE CUSTOMER
RICK CALDWELL OF UTAH - RELATING TO THE CUSTOMER
Rick Caldwell Utah
亳于亠 弌亠仄仆!
亳于亠 弌亠仄仆!亳于亠 弌亠仄仆!
亳于亠 弌亠仄仆!
NikSusanin
Green Supply Chain Management
Green Supply Chain ManagementGreen Supply Chain Management
Green Supply Chain Management
Meysam Maleki
Jika aku istri aa gym
Jika aku istri aa gymJika aku istri aa gym
Jika aku istri aa gym
Embon Sh
6.2 sustainability system design tools vezzoli 14-15 (34)
6.2 sustainability system design tools vezzoli 14-15 (34)6.2 sustainability system design tools vezzoli 14-15 (34)
6.2 sustainability system design tools vezzoli 14-15 (34)
Emanuela Emy
Const law
Const lawConst law
Const law
Swathey1995
CV - Sri
CV - SriCV - Sri
CV - Sri
Sridevi Seshadri
Mobile web
Mobile webMobile web
Mobile web
Sharina Aziz
STP Training Evaluation - Final Summary (MGiller)
STP Training Evaluation - Final Summary (MGiller)STP Training Evaluation - Final Summary (MGiller)
STP Training Evaluation - Final Summary (MGiller)
Masha Giller
Project%20Permit%20%28Formatted%29
Project%20Permit%20%28Formatted%29Project%20Permit%20%28Formatted%29
Project%20Permit%20%28Formatted%29
Patrick Haigis
Waqas Updated CV
Waqas Updated CVWaqas Updated CV
Waqas Updated CV
waqas amir
れる一晃(Neodecanoic acid)
れる一晃(Neodecanoic acid)れる一晃(Neodecanoic acid)
れる一晃(Neodecanoic acid)
覩殊 蟠
Big Data, IoT and The Third Industrial Revolution
Big Data, IoT and The Third Industrial RevolutionBig Data, IoT and The Third Industrial Revolution
Big Data, IoT and The Third Industrial Revolution
globexspain
Th畛a c但n, b辿o b畛ng l nguy棚n nh但n c畛a c叩c b畛nh tim m畉ch, ti畛u 動畛ng
Th畛a c但n, b辿o b畛ng l nguy棚n nh但n c畛a c叩c b畛nh tim m畉ch, ti畛u 動畛ngTh畛a c但n, b辿o b畛ng l nguy棚n nh但n c畛a c叩c b畛nh tim m畉ch, ti畛u 動畛ng
Th畛a c但n, b辿o b畛ng l nguy棚n nh但n c畛a c叩c b畛nh tim m畉ch, ti畛u 動畛ng
eleanore724
Arapahoe Square Homeless Shelter Proposal
Arapahoe Square Homeless Shelter ProposalArapahoe Square Homeless Shelter Proposal
Arapahoe Square Homeless Shelter Proposal
Angela Jaffuel
RICK CALDWELL OF UTAH - RELATING TO THE CUSTOMER
RICK CALDWELL OF UTAH - RELATING TO THE CUSTOMERRICK CALDWELL OF UTAH - RELATING TO THE CUSTOMER
RICK CALDWELL OF UTAH - RELATING TO THE CUSTOMER
Rick Caldwell Utah
亳于亠 弌亠仄仆!
亳于亠 弌亠仄仆!亳于亠 弌亠仄仆!
亳于亠 弌亠仄仆!
NikSusanin
Green Supply Chain Management
Green Supply Chain ManagementGreen Supply Chain Management
Green Supply Chain Management
Meysam Maleki
Jika aku istri aa gym
Jika aku istri aa gymJika aku istri aa gym
Jika aku istri aa gym
Embon Sh
6.2 sustainability system design tools vezzoli 14-15 (34)
6.2 sustainability system design tools vezzoli 14-15 (34)6.2 sustainability system design tools vezzoli 14-15 (34)
6.2 sustainability system design tools vezzoli 14-15 (34)
Emanuela Emy
STP Training Evaluation - Final Summary (MGiller)
STP Training Evaluation - Final Summary (MGiller)STP Training Evaluation - Final Summary (MGiller)
STP Training Evaluation - Final Summary (MGiller)
Masha Giller
Project%20Permit%20%28Formatted%29
Project%20Permit%20%28Formatted%29Project%20Permit%20%28Formatted%29
Project%20Permit%20%28Formatted%29
Patrick Haigis
Waqas Updated CV
Waqas Updated CVWaqas Updated CV
Waqas Updated CV
waqas amir

Similar to thofeeq mohammad (20)

ATEF KASEM C.V
ATEF KASEM C.VATEF KASEM C.V
ATEF KASEM C.V
ATEF KASEM
mohamed wakeel
mohamed wakeelmohamed wakeel
mohamed wakeel
Mohamed Wakeel
IFEOMA JENNIFERcv
IFEOMA JENNIFERcvIFEOMA JENNIFERcv
IFEOMA JENNIFERcv
Jennifer Joseph-Chinemerem
Ahmad Chaifa CV
Ahmad Chaifa CVAhmad Chaifa CV
Ahmad Chaifa CV
ahmed chaifa
Feruz Toshtemirov CV
Feruz Toshtemirov CVFeruz Toshtemirov CV
Feruz Toshtemirov CV
Feruz Toshtemirov
mahmoud 2017
mahmoud 2017mahmoud 2017
mahmoud 2017
Mahmoud ElFawal
Mahmoud 2017
Mahmoud 2017Mahmoud 2017
Mahmoud 2017
Mahmoud ElFawal
CV - CHARISSE ROA
CV - CHARISSE ROACV - CHARISSE ROA
CV - CHARISSE ROA
Charisse Jeanne Roa
ANWAR SAMIR latest resume.doc 2010 (1)
ANWAR SAMIR latest resume.doc 2010 (1)ANWAR SAMIR latest resume.doc 2010 (1)
ANWAR SAMIR latest resume.doc 2010 (1)
Anwar Samir
Nalbalushi
NalbalushiNalbalushi
Nalbalushi
Najma Al Balushi
Aruna Experience (1)
Aruna Experience (1)Aruna Experience (1)
Aruna Experience (1)
M Aruna
Ali cv02
Ali cv02Ali cv02
Ali cv02
Sheeraz Ali
CHON TATOY TORADIO
CHON TATOY TORADIOCHON TATOY TORADIO
CHON TATOY TORADIO
Chona Toradio
n cv
n cvn cv
n cv
gamal allam
CV - mohy elbaroudy
CV - mohy elbaroudyCV - mohy elbaroudy
CV - mohy elbaroudy
Mohy Elbaroudy
Resume.
Resume.Resume.
Resume.
mohamed elnaggar
HANI MAYOUF CV
HANI MAYOUF CVHANI MAYOUF CV
HANI MAYOUF CV
Avaline trade llc
Gladys De Castro Dimaunahan Resume
Gladys De Castro Dimaunahan ResumeGladys De Castro Dimaunahan Resume
Gladys De Castro Dimaunahan Resume
Gladys Dimaunahan
Mohamed Fouda CV (2)
Mohamed Fouda CV (2)Mohamed Fouda CV (2)
Mohamed Fouda CV (2)
mohamed fouda
Youssef Salahldeen Mohamed
Youssef Salahldeen MohamedYoussef Salahldeen Mohamed
Youssef Salahldeen Mohamed
Youssef Salah

thofeeq mohammad

  • 1. THOFEEQ MOHAMMAD Musaffah , Shabia , Abu Dhabi, UAE +971561045109, toufiq.md01@gmail.com SUMMARY Seeking a challenging position in an esteemed organization where I can utilize my skills and experience in the field HR/Admin, Sales/Marketing and Customer service that allows me to be a part of a dynamic team that works towards achieving the organization goals HIGHLIGHTS 1. Fast learner 2. Working experience on Asset Management System 3. Logistics and supply 4. Working experience as Compliance officer 5. Creative problem solver 6. MS Windows proficient 7. Ability to count and handle large amounts of money 8. Excellent communication skills 9. Inventory control 10. Excellent Telephone Customer Service Representative 11. Trilingual EXPERIENCE Working as a Customer service executive in UAE EXCHANGE from 10-OCT-2015 to till date. 1. I have earned management trust by serving as a key holder, responsibly opening and closing store.
  • 2. 2. Greet customers entering the store. Assist customers in person and via telephone. 3. Train new employees by providing knowledge of specific store tasks and policies. 4. Balance currency, coins, and checks in cash drawers at end of shift, and calculate daily transactions using computers, calculators, or adding machines. 5. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. 6. Monitor vault to ensure cash balances are correct. Supplied tellers with coin and currency as needed. 7. Enter customers' transactions / info into the Digital Currency data base Cash checks and pay out money after verifying that signatures are correct, and that accounts have sufficient funds. 8. Complete wire transfers daily through Western Union Money Transfer Control Systems. 9. Enter payments for customers for all major utility and phone services including ADDC Payments, Mobile bills, Air ticket payments so on. 10. Issuance of Multi Travel Currency Cards and Reload of Cards. 11. Promoting and sales of different types of Exclusive products to customers like FGB savings certificate, and NBC savings certificate, GO Cash cards. ACCOMPLISHMENTS Conflict Resolution Responsible for handling customer account inquiries Accurately providing information to ensure resolution of product/service complaints and customer satisfaction. Monetary Transactions Handled cash, credit and automatic debit card transactions with 100% accuracy. Balanced daily cash drawers and vault totaling an average of $150,000.00+ Customer Service Consistently received positive feedback from guests and created repeat business by developing long- term relationships with customers.
  • 3. ACHIEVEMENTS 1. Recognized consecutively for two times among service officers from Abu Dhabi Zone, for winning the EMPLOYEE OF THE MONTH TAG FOR 2016 2. Appreciated for maintaining exceptional service quality levels 3. Stood first in the SMART CONVERTER CONTEST, for two times in Abu Dhabi Zone 4.Won the contest of Customer Appreciation-Moment of Pride-Wow Forms PREVIOUS EXPERINECE Worked as a Recruiter(IT AND BPO) In Zion placements from 2013 march to 2014 march 1. Provide general administrative and clerical support including mailing, scanning, faxing and copying to management. 2. Maintain electronic and hard copy filing system. 3. Open, sort and distribute incoming correspondence. 4. Perform data entry and scan documents. 5. Performing end to end recruitment solutions. 6. Sourcing candidates through various sources like Job portals, social network and head hunting. 7. Posting Jobs requirements on leading job portals and screening responses. 8. Preliminary screening /conduct first level telephonic interview /short-listing. 9. Conducting group discussions, personal interviews and counseling candidates accordingly, Servicing and Interacting with MNC clients. 10. Schedule interviews with different levels and follow up for the feedbacks. 11. Servicing and Interacting with MNC clients.
  • 4. EDUCATIONAL QUALIFICATIONS 1.Masters In Business Administration from JNTUH University (2013) 75% 2.Batchelor of sciences from KAKATIYA UNIVERSITY (2010) 73% 3.Board of intermediate Education (2007) 82% 4.Board of secondary education (2005) 86% PERSONAL INFORMATION FATHERS NAME : MOHAMMAD JAMAL PASSPORT NO : K5496544 DATE F BIRTH : Sep 15 1988 NATIONALITY : Indian RELIGION : Islam LANGUAGES KOWN : English, Urdu, Telugu, Hindi