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Thomason_Resume_Generalist_2015
- 1. Wendy J. Thomason - Resume Wendy Thomason, M.B.A., SPHR 7345 West Valencia Drive Laveen Village, AZ 85339 Phone: 714.234.9345 Email: Wendy.J.Thomason@gmail.com CAREER OBJECTIVE A Human Resource position to employ my leadership talents and diverse experience in a challenging role in order to achieve agency goals and objectives in an ethical and professional manner. EDUCATION / CERTIFICATOINS Certified Senior Professional Human Resource (SPHR), HRIC Senior Certified Professional (SCP), SHRM MBA, University of Saint Mary. Dual concentrations in Human Resources and Business Management. Courses include Legal and Ethical Environment in Business, Conflict Management and Negotiation, Organizational Change and Development, Project Management, Management Information Systems and Leadership. B.A., University of New Hampshire. Major in Political Science. Minor in Spanish. Studied abroad, La Universidad de Granada, Granada, Spain, QUALIFICATIONS Highly motivated HR Business Partner with 12+ years of progressive Human Resource experience focusing on business strategy, development and implementation of HR policies and procedures, position management, employee relations, high-volume recruiting and selection, and benefit administration. Proven track record of strategic, operational and process management skills that result in positive organizational improvement. Possess strong leadership, organization, communication skills, interpersonal and relationship building abilities, aligning business objectives with HR deliverables. Proficient in both Windows and Mac operating systems and the MS Office suite of applications including SharePoint, ADP, NeoGov, Pathlore, and On Base. Consistent demonstration of sound judgment and discretion in the pursuit of business and HR objectives. Strong focus on assessment, analysis, and development of the organizations talent and programs. Focused on implementing and facilitating change management, process improvement, and acquiring and retaining top talent. PROFESSIONAL EXPERIENCE Human Resource Generalist Maricopa County Deputy County Manager Joy Rich 2013Present Recruitment & Selection: Position Management, construct justifications with business and budgetary needs to support additional positions and/or the change of positions. Create and post job descriptions (internal / external). Manage job postings, interviews, salary offers, on-boarding and I-9 verification. Perform compensation analysis on applicants experience related to Market Range Title (MRT), market competition and internal equity. Including negotiating salary offers, internal equity concerns and applicant/hiring manager apprehensions. Leave Administration: Determine eligibility, designation and created a tracking system of LOA requests specifically FMLA and ADA. Liaison for Workers Compensation claims and coordinated benefits for both short- and long-term disability. Administer in employee terminations. Process resignations and retirement per County policy. Employee Relations: Led complex Human Resource investigations, advising multiple levels of authority. Offer recommendations and mediate decisions for both protected class and non-discriminatory workplace concern incidences. Scrutinize over EEOC and Anti-Discrimination laws. Compose letters of discipline: written counseling, suspensions and terminations. Attended pre-disciplinary hearings and aided in consistent decision making. Provide interpretation and guidance on implementation of HR policies as they relate to both employees and management. Maintain confidential employee files and medical records. Train and assist managers in employee probational and annual evaluations and manage the process of accurate record keeping.
- 2. Wendy J. Thomason - Resume Benefits: Advise employees on elective benefits (medical, disability, COBRA, deferred comp, etc.). Supply guidance on a defined benefit program to employees on the Arizona State Retirement System (ASRS). Payroll liaison, manage HRIS systems. Assist in updating and delivering HR Basics Series, PME tool and other HR related initiatives. Manage annual open enrollment. Manager Neiman Marcus Plano, Texas 20062012 Performance Management: Effectively developed and implemented programs and procedures to align staff to meet Company initiatives: Customer service and standards, product knowledge, merchandising, inventory control. Identified and developed practices to resolve productivity and performance concerns. Wrote and administered monthly assessments and annual reviews. Recruitment and Selection: Managed hiring process: application screening, interviews, assessments, background checks, compensation analysis and offers. Completed on-boarding process and created department specific orientations. Recruited the competition. Conducted probation and interim reviews, retention programs through career path development. Organizational Planning and Development: Managed positions budgets, FLSA restrictions and commission compensation. Tracked and predicted sales trends to prepare workforce and negotiate inventory. Participated in management meetings to address issues in human resources, operations, marketing, and sales agendas. Performance committees to discuss and develop action plans to resolve critical concerns in key employee retention, work force development, change management and workflow efficiency. Training and Development: Conducted core orientation and assisted in redesigned training process to reduce turnover. Taught conflict resolution, iPhone & iPad training, Tele-selling program and new seasonal orientation. Developed communication process between stores and corporate buyers. Employee Relations: Applied Company practices and policies consistently and effectively. Established a positive employer/employee relationship to promote high level of employee motivation and morale with direct communication and timely follow up. Developed strong working relationships with management team and buying office. Managed awards and recognition program. Manager Bloomingdales Newport Beach, California 20052006 Managed three departments. Provided coaching, counseling, discipline, and administered terminations. Assisted in determining department census staffing levels, negotiating bonuses, and performance incentives. Taught POS and computer applications. Responsible for maintaining department openings in company intranet recruiting services. Represented company at regional job fairs and recruitment assemblies. Assistant Human Resource Manager Bath & Body Works Mission Viejo, California 1998-2005 Supported corporate HR office on location. Recruited, hired, oriented and trained 80+ associates for sales and support. Trained POS, product knowledge, visual standards, and operational systems. Provided guidance, advice, and coaching to store managers and employees on Company practice, policies and laws to remain compliant and consistent. Administrative duties to include change reports, claim inquiries on health and retirement benefits, status updates, record retention, payroll, and worker compensation. ORGANIZATIONS Society of Human Resource Managers (SHRM) member 2014. Saint Marys of Basilica volunteer. Helping Hands, Salt River Indian Reservation volunteer.