際際滷

際際滷Share a Scribd company logo

Timelines for Case-Work Collaboration with Citizens

N
natematias

This document discusses timelines for case work and collaboration with citizens. It proposes visualizing parental leave for both parents using a timeline that enables changes through direct manipulation. This would provide a shared point of negotiation between citizens and caseworkers, and ease the application process by eliminating unnecessary form fields. The goal is to streamline bureaucratic processes and facilitate fair and efficient coordination between people involved in casework.

1 of 33
Download to read offline
Timelines for Case-Work Collaboration with Citizens Barcamp Transparency Oxford, 2009 J. Nathan Matias
j. nathan matias www.natematias.com
j. nathan matias www.natematias.com World University Project
j. nathan matias www.natematias.com World University Project Knowledge Generation Bureau
j. nathan matias www.natematias.com World University Project Knowledge Generation Bureau Spatial Hypertext
bureaucratic processes ADVOCATES, BY FRANZ KAFKA
bureaucratic processes SO IF YOU FIND NOTHING IN THE CORRIDORS OPEN THE DOORS ADVOCATES, BY FRANZ KAFKA
bureaucratic processes SO IF YOU FIND NOTHING IN THE CORRIDORS OPEN THE DOORS IF YOU FIND NOTHING BEHIND THESE DOORS THERE ARE MORE FLOORS ADVOCATES, BY FRANZ KAFKA
bureaucratic processes SO IF YOU FIND NOTHING IN THE CORRIDORS OPEN THE DOORS IF YOU FIND NOTHING BEHIND THESE DOORS THERE ARE MORE FLOORS AND IF YOU FIND NOTHING UP THERE, DONT WORRY, ADVOCATES, BY FRANZ KAFKA
bureaucratic processes ADVOCATES, BY FRANZ KAFKA
bureaucratic processes JUST LEAP UP ANOTHER FLIGHT OF STAIRS. ADVOCATES, BY FRANZ KAFKA
bureaucratic processes JUST LEAP UP ANOTHER FLIGHT OF STAIRS. AS LONG AS YOU DONT STOP CLIMBING, THE STAIRS WONT END ADVOCATES, BY FRANZ KAFKA
bureaucratic processes JUST LEAP UP ANOTHER FLIGHT OF STAIRS. AS LONG AS YOU DONT STOP CLIMBING, THE STAIRS WONT END UNDER YOUR CLIMBING FEET THEY WILL GO ON GROWING UPWARDS. ADVOCATES, BY FRANZ KAFKA
bureaucratic processes BUREAUCRACY, BY ODDSOCK
PROBLEM
PROBLEM FAIR PROCESSES ARE COMPLEX
PROBLEM FAIR PROCESSES ARE COMPLEX COORDINATE PEOPLE
PROBLEM FAIR PROCESSES ARE COMPLEX COORDINATE PEOPLE TRACK PROGRESS
PROBLEM FAIR PROCESSES ARE COMPLEX COORDINATE PEOPLE TRACK PROGRESS PROCESS DOCUMENTS
PROBLEM FAIR PROCESSES ARE COMPLEX COORDINATE PEOPLE TRACK PROGRESS PROCESS DOCUMENTS MAKE DECISIONS
PROBLEM FAIR PROCESSES ARE COMPLEX COORDINATE PEOPLE TRACK PROGRESS PROCESS DOCUMENTS MAKE DECISIONS PLAN IN ADVANCE
PROBLEM FAIR PROCESSES ARE COMPLEX COORDINATE PEOPLE TRACK PROGRESS PROCESS DOCUMENTS MAKE DECISIONS PLAN IN ADVANCE
WWW.EGOVPLUS.DK/ PARENTAL LEAVE MATERNAL PREGNANCY LEAVE (4 WEEKS PRIOR TO EXPECTED TERM, AUTOMATICALLY EXTENDED TO ACTUAL BIRTH) MATERNAL POSTNATAL LEAVE (14 WEEKS AFTER ACTUAL BIRTH) PATERNAL POSTNATAL LEAVE (2 WEEKS) PARENTAL LEAVE (32 WEEKS, SHARED)
WWW.EGOVPLUS.DK/ PARENTAL LEAVE MATERNAL PREGNANCY LEAVE (4 WEEKS PRIOR TO EXPECTED TERM, AUTOMATICALLY EXTENDED TO ACTUAL BIRTH) MANY OPTIONS MATERNAL POSTNATAL LEAVE (14 WEEKS AFTER ACTUAL BIRTH) MANY EXCEPTIONS PATERNAL POSTNATAL LEAVE (2 WEEKS) BURDEN ON CASEWORKERS PARENTAL LEAVE (32 WEEKS, SHARED)
WWW.EGOVPLUS.DK/ PARENTAL LEAVE
WWW.EGOVPLUS.DK/ PARENTAL LEAVE
WWW.EGOVPLUS.DK/ PARENTAL LEAVE VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE
WWW.EGOVPLUS.DK/ PARENTAL LEAVE VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE ENABLE CHANGES OF THE LEAVE USING DIRECT MANIPULATION
WWW.EGOVPLUS.DK/ PARENTAL LEAVE VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE ENABLE CHANGES OF THE LEAVE USING DIRECT MANIPULATION PROVIDE A SHARED POINT OF NEGOTIATION BETWEEN CITIZEN AND CASE WORKER
WWW.EGOVPLUS.DK/ PARENTAL LEAVE VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE ENABLE CHANGES OF THE LEAVE USING DIRECT MANIPULATION PROVIDE A SHARED POINT OF NEGOTIATION BETWEEN CITIZEN AND CASE WORKER EASE AND STREAMLINE THE APPLICATION PROCESS: ELIMINATE UNNECESSARY FORM FIELDS
WWW.EGOVPLUS.DK/ PARENTAL LEAVE
WHY DO I CARE?
EMBERLIGHT: SPATIAL HYPERTEXT ON THE WEB NATEMATIAS@GMAIL.COM

More Related Content

Timelines for Case-Work Collaboration with Citizens

  • 1. Timelines for Case-Work Collaboration with Citizens Barcamp Transparency Oxford, 2009 J. Nathan Matias
  • 2. j. nathan matias www.natematias.com
  • 3. j. nathan matias www.natematias.com World University Project
  • 4. j. nathan matias www.natematias.com World University Project Knowledge Generation Bureau
  • 5. j. nathan matias www.natematias.com World University Project Knowledge Generation Bureau Spatial Hypertext
  • 6. bureaucratic processes ADVOCATES, BY FRANZ KAFKA
  • 7. bureaucratic processes SO IF YOU FIND NOTHING IN THE CORRIDORS OPEN THE DOORS ADVOCATES, BY FRANZ KAFKA
  • 8. bureaucratic processes SO IF YOU FIND NOTHING IN THE CORRIDORS OPEN THE DOORS IF YOU FIND NOTHING BEHIND THESE DOORS THERE ARE MORE FLOORS ADVOCATES, BY FRANZ KAFKA
  • 9. bureaucratic processes SO IF YOU FIND NOTHING IN THE CORRIDORS OPEN THE DOORS IF YOU FIND NOTHING BEHIND THESE DOORS THERE ARE MORE FLOORS AND IF YOU FIND NOTHING UP THERE, DONT WORRY, ADVOCATES, BY FRANZ KAFKA
  • 10. bureaucratic processes ADVOCATES, BY FRANZ KAFKA
  • 11. bureaucratic processes JUST LEAP UP ANOTHER FLIGHT OF STAIRS. ADVOCATES, BY FRANZ KAFKA
  • 12. bureaucratic processes JUST LEAP UP ANOTHER FLIGHT OF STAIRS. AS LONG AS YOU DONT STOP CLIMBING, THE STAIRS WONT END ADVOCATES, BY FRANZ KAFKA
  • 13. bureaucratic processes JUST LEAP UP ANOTHER FLIGHT OF STAIRS. AS LONG AS YOU DONT STOP CLIMBING, THE STAIRS WONT END UNDER YOUR CLIMBING FEET THEY WILL GO ON GROWING UPWARDS. ADVOCATES, BY FRANZ KAFKA
  • 14. bureaucratic processes BUREAUCRACY, BY ODDSOCK
  • 17. PROBLEM FAIR PROCESSES ARE COMPLEX COORDINATE PEOPLE
  • 18. PROBLEM FAIR PROCESSES ARE COMPLEX COORDINATE PEOPLE TRACK PROGRESS
  • 19. PROBLEM FAIR PROCESSES ARE COMPLEX COORDINATE PEOPLE TRACK PROGRESS PROCESS DOCUMENTS
  • 20. PROBLEM FAIR PROCESSES ARE COMPLEX COORDINATE PEOPLE TRACK PROGRESS PROCESS DOCUMENTS MAKE DECISIONS
  • 21. PROBLEM FAIR PROCESSES ARE COMPLEX COORDINATE PEOPLE TRACK PROGRESS PROCESS DOCUMENTS MAKE DECISIONS PLAN IN ADVANCE
  • 22. PROBLEM FAIR PROCESSES ARE COMPLEX COORDINATE PEOPLE TRACK PROGRESS PROCESS DOCUMENTS MAKE DECISIONS PLAN IN ADVANCE
  • 23. WWW.EGOVPLUS.DK/ PARENTAL LEAVE MATERNAL PREGNANCY LEAVE (4 WEEKS PRIOR TO EXPECTED TERM, AUTOMATICALLY EXTENDED TO ACTUAL BIRTH) MATERNAL POSTNATAL LEAVE (14 WEEKS AFTER ACTUAL BIRTH) PATERNAL POSTNATAL LEAVE (2 WEEKS) PARENTAL LEAVE (32 WEEKS, SHARED)
  • 24. WWW.EGOVPLUS.DK/ PARENTAL LEAVE MATERNAL PREGNANCY LEAVE (4 WEEKS PRIOR TO EXPECTED TERM, AUTOMATICALLY EXTENDED TO ACTUAL BIRTH) MANY OPTIONS MATERNAL POSTNATAL LEAVE (14 WEEKS AFTER ACTUAL BIRTH) MANY EXCEPTIONS PATERNAL POSTNATAL LEAVE (2 WEEKS) BURDEN ON CASEWORKERS PARENTAL LEAVE (32 WEEKS, SHARED)
  • 25. WWW.EGOVPLUS.DK/ PARENTAL LEAVE
  • 26. WWW.EGOVPLUS.DK/ PARENTAL LEAVE
  • 27. WWW.EGOVPLUS.DK/ PARENTAL LEAVE VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE
  • 28. WWW.EGOVPLUS.DK/ PARENTAL LEAVE VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE ENABLE CHANGES OF THE LEAVE USING DIRECT MANIPULATION
  • 29. WWW.EGOVPLUS.DK/ PARENTAL LEAVE VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE ENABLE CHANGES OF THE LEAVE USING DIRECT MANIPULATION PROVIDE A SHARED POINT OF NEGOTIATION BETWEEN CITIZEN AND CASE WORKER
  • 30. WWW.EGOVPLUS.DK/ PARENTAL LEAVE VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE ENABLE CHANGES OF THE LEAVE USING DIRECT MANIPULATION PROVIDE A SHARED POINT OF NEGOTIATION BETWEEN CITIZEN AND CASE WORKER EASE AND STREAMLINE THE APPLICATION PROCESS: ELIMINATE UNNECESSARY FORM FIELDS
  • 31. WWW.EGOVPLUS.DK/ PARENTAL LEAVE
  • 32. WHY DO I CARE?
  • 33. EMBERLIGHT: SPATIAL HYPERTEXT ON THE WEB NATEMATIAS@GMAIL.COM