TLCP
- 2. Project Proposal Tri-Met Ticket-less Lift Citizen Program Para-transit services Program Plan: 2-5 years Step 1 under 2 years Step 2 2-4 years Step 3 4-5 years
- 3. Problem Statement: Several factors can be identified and inter- related A. Senior and disabled citizens often encounter difficulties remembering or handling financial responsibilities. Daily, monthly or yearly passes are often lost, misplaced or forgotten thus the rider must purchase another causing a burden to their often monthly limited income. TriMet tracks non payment leading to false negative financial reports based on these situations. B. Para-transit programs are running on limited integrated legacy systems C. Convenience Funding: State & Local Funding Federal Government Grants
- 4. Case Example: Economic Impact on Citizens Based on personal experience and 18 years of nursing. My 83 year old Mother suffers from mild dementia and memory loss caused by transient ischemic attacks. Her chronic memory loss issues have repeatedly caused financial duplication from hiding or misplacing her wallet or purse containing her TriMet monthly Lift pass which cost $48.00/ month to purchase. Otherwise, passengers on this Lift program pay a $1.60/ ride. My mother is not alone in these situations and compounded / multiplied by the number of riders or programs across any metro area one can see the economic impact on the elderly, disabled or their families including Tri Met when riders dont pay. Convenience is a matter of perspective, I dont have the time to run to the newest depot to obtain a replacement. Portland Metro monthly scheduled ridership is approximately 85,000 rides/month with a Central business office, 6 Metro sub-stations providing lift services.
- 5. Value/ Purpose/ Objective / Goal : The purpose of this project is to reduce the emotional, physical and mental demands on clients, caregivers and TriMet related to the financial burdens for current rider-ship payment process. Assurance is also a burden on the elderly, caregivers and family. Security - Provide Emotional Wellbeing in Ease of Use to Tri Met Lift Clients Creates an accurate tracking system Create an automated environment for future elderly growth & statistical predictions of inverted caregiver to elderly base ratio. Increase community independence, increase safety and Lift Service business efficiency. Overall Goodwill for Tri Met / Win: Win for humanity
- 6. Partners: Contacts: TriMet Metro Dispatch Pam Merlo Rd Dispatch Program Manager TriMet Administration Kathy TriMet Administration Services Banking Partners US Bank, U of B, Wells Fargo, First Tek, On Point, all National Banking Vendors Department of Human Services DHS Senior & Disabled Services NIST Gives away in Grants and other moneys $800 billion / year. CAT Committee on Accessible Transportation CAC Committee Administration Council TriMet Board of Directors TIP Transit Investment Plan Urban planning at Portland State TriMet disabled planning Look for national organizations, USA government support Look for state agencies to help.
- 7. Proof of Concept / Concept Device Automated methods of purchasing Lift Tickets. Automated charging of customers Wireless portable computers /w wi-max Database, GPS loaded on TriMet buses Database & software schedules pick ups. UPS has software that does this Consistent Constant Tracking Method Concept Device / End State Small form factor maybe the personal compute module (PCM) and LCD screen Maybe use the ultra light mobile PC Database shows location on GPS map, provides driving instructions to drivers, gives location of buses to dispatch.
- 8. Project 1 - Step 1: Local Pilot Test Program Create Unique Technology/ Hardware - VB MS Stand-alone OS application concept device to cross-connect & merge (4) systems A. Client Wellbeing /growth factors B. TriMet Financial (Accountability) / Desktop Security / manageability / Goodwill C. Banking Ease of Use / convenience / payment tracking methods / statistical analysis D. Global Positioning System Safety/ Orientation / Modularity/ flexibility 1. Client Calls /internet into TriMet / Banking system (1-800) and pays for TLCP. 2. TriMet Administration linked to payment received; clients name goes on a list. 3. Dispatch linked to rider list, schedules and Prints/sends via device Manifest & Map Coordinates. 4. Manifest contains all riders with Red Stars on paid riders, buses are linked to GPS. 5. When riders enter the bus driver ensures them their payment was made and shows them the printed manifest with their star & mapped location. The rides are better mapped because the GPS identifies the location by address and doesnt send the driver and unwilling passengers all over the metro area fearing for their lives on a bus full of strangers. The ability to monitor passengers and drivers decreases the risk of malicious intent or disorientation.
- 9. Project 1 Step 2: Implement Metro Wide Program Enlarge Client base and locations to entire Metro Oregon Lift programs Project 1 Step 3: Implement Nation Wide Program - analyze / evaluate
- 10. Schematic: Customer IT/ Software Hardware Automation / E-commerce (TLCP) Purchase Request Online Banking 1-800 call# Online Trip Planner Web Interface Cell/digital phone Analog line Banking / Accounting/ Clearing House Capability Wi-Fi Ultra-light Mobile Device In-put/ Out-put Booking Scheduling Dispatch Para-Transit Administration Transportation Vehicle / Pool Universal Security & Manageability Operations (vPRO) Para-Transit Administration Integrated Para-Transit Planning