This document provides a system overview for an unnamed business line. It outlines the activities, inputs, processes, and outputs. It also discusses potential problems and areas for improvement. Finally, it provides background information on proposed learners for training, including their education, experience, location, skills, motivations, and characteristics.
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TNA-system overview
1. SYSTEM OVERVIEW
Business Line: _________________________ Date: ________________________________
Analyst: Pham Thi Thuy Van Manager / Supervisor: ___________________
1. Summary of Activities: _______________________________________________________
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2. Inputs:
A. People:______________________________________________________________
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Number of people: ______________________________________________________
B. Main material: _______________________________________________________
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C. Main technology involved: _____________________________________________
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D. Main time factors: ____________________________________________________
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2. 3. Process: ___________________________________________________________________
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4. Output: ____________________________________________________________________
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5. Problems / Area for Improvement: ______________________________________________
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6. Background of Proposed Learners:
• Average education level: _________________________________________________
• Average number of years doing this type of work: ______________________________
• Average number of years working for DKSH: _________________________________
• Required entry level of learners: ____________________________________________
• Anticipated number of learners: ____________________________________________
• Location (s):____________________________________________________________
• Job performance requirements versus learners’ present skill levels: ________________
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• Motivations of learners: __________________________________________________
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• Physical or mental characteristics of learners: _________________________________
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• Specific interests or biases of learners: _______________________________________
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* Notes: _____________________________________________________________________