Travel and tourism involves the movement and transportation of people between their homes and destinations for various purposes like business, pleasure, visiting friends and relatives. Tourism is closely associated with leisure travel and involves activities like sightseeing. Travel and tourism is a major foreign exchange earner for India and creates many jobs and employment opportunities while requiring relatively low investment. However, it can also impact the environment. Key factors that influence the development of tourism in India include natural attractions, socioeconomic conditions, and political policies. Major players in the Indian tourism industry include Cox & Kings, Kesari Tours, Thomas Cook, and Raj Travels & Tours.
2. Travel :- The nonroutine movement of people back and forth between. their residences and one or more destinations, including business related trips. Definition Tourism :- Associates with leisure forms of travel, including Primarily Pleasure trips and visits to friends and relatives
4. Types of tourism Religious tourism Eco tourism Medical tourism Domestic tourism
5. Impact of tourism Industry on indian environment Tourism is an invisible trade that stimulates many economic benefits Generates employment opportunities Low level of investment Declaring certain areas as most tourist attractions Better infrastructure facilities generated
7. CHARACTERISTICS OF TRAVELS AND TOURISM INDUSTRY Intangibility Perishability Inseparability Heterogeneity Ownership Simultaneity QUALITY MEASUREMENT Nature of demand
11. MAJOR PLAYERS IN THE INDUSTRY K UONI KESARI THOMAS COOK RAJ TRAVELS & TOURS COX AND KINGS
12. Marketing mix on travels and tourism industry RODUCT:- Core product Destination basic product Ticket booking, transport, sight seeing, hotel booking . Expected product - Customer expects the organization to offer - Examples -seat availability on needed time , - Accurate information, - Quick check in for the senior manger of the company , - Authentic information, information about various packages, different routes leading to a particular destination .
13. Augmented product Distinguish itself from others EXAMPLES OF AUGMENTED PRODUCTS ARE - Flat beds in business class, - Wi-fi connection in hotels, - Customized meals on board, - Hotels providing laptops on request, - Internet access as complimentary for the corporate packages. Potential product -Totally customized tour packages, A grade service at every stage. Example: - underwater tourism, - hovercraft for traveling