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TOGETHERWE
LAUNCHA
NEWVISIONOF
THEFUTURE.extroveert.com + Play&Tell
What is extroveert?
What is Play&Tell?
Why would people attend  Play&Tell events?
What kind of people will attend?
Benefits of Play&Tell research
Play&Tell and Today's world
Our vision of the future
What is an Insight?
Insights we collect
Elements we study
Questions you must ask
Research specializations
Our methodology
Index
Play&Tell vs traditional research
Some of our methods
WHATISEXTROVEERT?
Extroveert.com is a website where users can find
Play&Tell events. Each event brings a group of
friends together to try new technologies and
products.
Extroveert
PLAY&TELL
Play&Tell is an interactive event which brings groups
of friends together to play with and discuss a new
product. We create a fun, comfortable atmosphere,
which causes people to drop their guard and show you
the insights you really want to see.
With Play&Tell we:
1. Help you to develop your product/service/idea so
that it can better meet the needs of your customers,
and
2. Create an exciting event that also serves as a direct
marketing tool, creating early adopters
They spend quality time with
friends discovering new
technology.
They will be able to help
entrepreneurs to make their
cutting-edge products even better.
They can discover new and
exciting products before anybody
else does. They will be the first
people to see new ideas that could
change the world.
Why Would People
Attend Play&Tell
Events?
People with an:
Interest in technology and innovation
Interest in finding events where they can meet
new people with the same interest
Interest in finding interactive events
Interest in trying new products
Interest in giving their opinion
Interest in supporting new products, young
entrepreneurs or local businesses
Interest in finding new solutions for today's
problems
What Kind Of
People Will
Attend?
Benefits of Play&Tell research
While your prospects have fun discovering your new
product, we are compiling data to help you to improve
your product. We monitor in­depth metrics such as
facial expressions, individual attitude, intensity of
conversation etc.
People feel comfortable because they are part of a
group of friends they already know.
Our new research system is face­to­face with your
potential customer and the involvement of a qualified
moderator ensures that participants are engaged and
the conversation is always on track.
Our research lets you understand what your
customers want, allowing you to tailor your product
offering to meet demand and giving you a real
competitive edge.
Our new research system helps you refine product
design before committing yourself to expensive
product development costs. Regular product testing
and market research drive innovation over time,
keeping you one step ahead of the competition and
keeping your customers’ interest.
PLAY&TELL
With Play&tell the groups of people are going to
be your first product lovers, because the unique
experience of being part of the event causes
them to engage with it. So be prepared, because
they are going to start spreading the word. 
Group dynamics can generate new thinking
about a topic which will result in a much more in­
depth discussion.
Proper research can help you to
develop the product people will
love, and it will also help
minimize expensive
development mistakes.
Product research is a vital part
of any marketing campaign,
product creation, idea
development.
PLAYISTHE
HIGHESTFORM
OFRESEARCH.
With today's rapidly changing technology and public
perception, your business can't rely on outdated
secondary data.
You need answers directly from your customers.
With our Play&Tell events we help you understand
your market, your challenges, and your competitors as
they are today.
THE WORLD IS
CONSTANT LY CHANGING
Our dream is to help businesses provide products and
services more closely aligned with their customer’s
desires and needs. This is why we are innovating the way
we find insights about people and about their needs. The
more we understand people, and the faster we come to
critical insights about our products, the better.
OUR VISION OF
THE FUTURE
When a business produces a
product that people truly love, it
can change the world.
What Is Insight?
Consumer insight is an interpretation of trends in
human behaviours which aims to increase
effectiveness of a product or service for the
consumer, as well as increase sales for mutual
benefit.
What about the product
calls their attention?
Their priorities. What do
they do first with the
product? What function is
most important?
Do they have the skills to
learn to use your product?
Product expectations
Expansion of the product.
New ideas, new
perspectives & new needs
Do they like it? How much?
What exactly do they like?
Emotional insights.
Unconscious biases, fears and
motivations that drive them to or
from the product.
More...
Insights we collect
Emotions
Perspective
Behaviour
Motivations & Expectations
Learning & Memory
Culture & Beliefs
Experience
Needs
       
    Weather
     Economy
                           
               Family & Friends
            
Elements we study: variables that
influence our decisions
Am I leveraging a truly BIG Idea?
Do I have the — Right message? Right customer?
Right objectives? 
Is this easy to use or understand?
Does my customer have new needs?
What do they think? How do they feel?
Are they satisfied?
Which part of my project should I develop?
Am I utilizing the right touch points?
Am I getting the optimal return on my investment?
Our commitment is to provide
insights to help in the
development, evaluation, and
improvement of Products,
Advertising or Ideas.
Some of the questions product
creators must ask:
Research
Specializations
We combine meaningful data with the insight of
market research consultants and industry
knowledge to deliver market research solutions
that lead to business results.
Concept Testing & New Product
Development.
Behavioural Tracking &Customers'
perceptions.
Retail.
Customer Satisfaction & Loyalty
Space & Product placement.
User experience.
Advertising Research.
Concept.
Innovative
Methodology
isourSolution
With our unique, social method, we
uncover customer insights more
accurately than traditional
research. Our research method also
doubles as a powerful marketing
tool.
Companies get off on the right foot
with an exciting marketing event,
plus an opportunity to innovate
their products and foster long term
relationships with ideal customers.
Our Unique
Methodology
Social Environment – Being with friends in a
comfortable setting plays a vital role in
understanding the customer We are able to record
and analyze conversations, facial expressions,
opinions.
Entertainment – Entertainment provides emotional
relief.
Multi sensory research – All senses, isolated from
other messages.
Multiple emotions – The event environment provides
the prospect with many positive emotions at once so
they may become one of your first brand
ambassadors.
Memory & information – People immediately get to
know more about your new product and it’s
features.
Brand Connection – Tell your story and make your
customers part of it from the start.
Community – People want to belong as part of the
community. Our Play&tell research provides a way
for people to share experiences, and to feel part of
something big.
Time frame – We adapt our strategy as the event
progresses to get higher levels of feedback and
Play&Tell vs
Traditional Research
P&T TR
Some of our Methods
Our innovative methodologies continuously evolve
with our clients' research needs. We employ every
avenue available to truly connect with your
audiences—from the traditional to the cutting-
edge. Our qualitative and quantitative
methodologies capture insight from every angle:
online and offline, in-person and interactive—and
they can always be customized to reach your
business goals.
FOCUS GROUP
The interview form is called
focus group because the
participants are‘focused’ on a
given topic and are selected
based on whether they have
something to say about the
topic. 
NARRATIVE RESEARCH
 Study participants are
asked in long interviews to
give a detailed account of
them and their story rather
than to answer a
predetermined list of
questions. Other forms of
data include life histories,
journals, diaries, memoirs,
autobiographies and
biographies. 
PHENOMENOLOGICAL
Phenomenological
researchers are interested in
the nature or meaning of
something, their questions
are about essence and not
about
appearance.Comparable to
hermeneutical analysis, the
researcher tries to enter into
the other person’s
perspective and experience.
MYSTERY SHOPPING
USE IT 
PHOTO SURVEY 
MINDSET
ETNOGRAPHIC
PERSONAS & SCENARIOS
FINISH THE STORY
NEUROMARKETING
EYE TRACKING
HEATMAP
DELPHI METHOD
This is a structured
communication technique
or method, originally
developed as a
systematic, interactive
forecasting method which
relies on a panel of
experts. The experts
answer questionnaires in
two or more rounds.
ROLE PLAYING
Participants to imagine
themselves actually
facing the ethical
challenges presented by
the exercise. Students are
asked to not just discuss
a scripted case, but to
take on roles as specific
characters facing a
conflict in the conduct of
research. 
DISCUSSION
       
        DRAMATIZACION
JOURNAL
              BRAINSTORMING
SIX THINKING HATS
Six Thinking Hats is a
system designed by
Edward de Bono which
describes a tool for group
discussion and individual
thinking involving six
colored hats.
CARD METHODS
Card deck to inspire
design. (from IDEO)
EXTREME
Think about all the
different people who
might use your solution.
Extreme users can fall on
a number of spectrums
and you’ll want variety.
Maybe you’ll want to talk
to both the elderly and
children. Each will offer a
take on your idea that can
spur new thinking. 
Contact us
Our methods and events are always customized
to reach your business goals.
@
Phone
www.extroveert.com

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