This document summarizes key points from a real estate training presentation by Tom Panos. It emphasizes focusing efforts on marketing properties extensively to reach all potential buyers, maintaining contact with prospects and past clients, and using concise language focused on moving deals forward when speaking with clients. Sample dialogues provided illustrate focusing conversations on the client's goals and needs rather than lengthy discussions. Data shown indicates higher sale prices, lower days on market, and higher success rates for properties with both online and print marketing compared to online only.
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Tom Panos - Adelaide Real Estate Gym - Mar2014
1. Adelaide Real Estate Gym
March 2014
Presented by Tom Panos
General Manager, Sales Real Estate
www.tompanos.com.au
2. If you dont find them, they
will find you!
Earn peoples attention in a
noisy world
6. The Main thing is to keep the Main thing
the Main thing
CALL BACK
INSPECTION
TRAINING
YOU
FOCUSED
SELL
LIST
STAY IN TOUCH
YOU
PROSPECT
VPA
Which One Do You Want to be?
CMA
TITLE
SHOWINGS
BUYER TOUR
UNFOCUSED
YOU Have Two Choices: Be FOCUSED or BE UNFOCUSED
10. The buyer sources
We know where 100% of the buyers
will come from but we dont know
where the best buyer will come from
The Buyers
ACTIVE
PASSIVE
LOCAL
OUT OF AREA
11. Marketing Dialogue
Cant control the price but can control method of sale and marketing
Must go fishing in an ocean not in a pool
We know where 100% of the buyers come from just dont know
where the best buyer will come from
Your marketing investment is equal to half a bid auction
Are you comfortable with not talking with 100% of the buyers
Whats more important to you the 3k marketing or the risk of
underselling your property by 30k
You need to decide whether we whisper in the room or scream from
the mountain tops
12. Marketing Dialogue
Your homes value is dependent on 4 things
If we dont use 100% of the resources, how will we know we have
achieved 100% of the potential price
Just so I understand first buyer or best buyer?
Wolf on Wall Street analogy
Home is on the market in competition not in isolation
Active intellectual internet vs passive print
When you watch the news you notice the news reader
I dont want a buyer saying it wasnt meant to be
We are taking out insurance
13. Recent Sales
Property
Address
Sale Date
Method
of Sale
Advertised
Price
Marketing
Investment
40 Forrester Rd,
Erskineville
04/11/13
Auction
n/a
22 Main Dr,
Newtown
15/11/13
Private
Treaty
11 Winters St,
Camperdown
28/11/13
18 Elizabeth St,
Newtown
2 Williams Rd
Stanmore
14 Euston St
Alexandria
Print
Upgrade
Online
Video
17,500
975,000
8,450
Private
Treaty
895,000
8,100
08/12/13
Private
Treaty
980,000
12/12/13
Auction
22/12/13
Private
Treaty
Average
Original Buyer
Source
Sale Price
Newspaper
2,100,000
Internet
960,000
Signboard
883,000
11,000
Internet
980,000
n/a
6,500
Internet
800,000
1,050,000
9,300
Newspaper
1,040,000
$10, 141
$1,127,167
17. Full Page Ad Increases Perceived Value of a
Property by 46%
If this property was in your area, how much would it be worth? (Average
response for respondents shown that stimulus; respondents randomised
to see one stimulus each)
+46%
$476k
村 Page ad
+24%
$592k
遜 Page ad
Source: Online survey of 196 Australian adults who report they have bought a property in Australia in
the last three years (n=139) or are actively looking now (n=57)
Survey conducted May 2010 with respondents recruited online and offline
$698k
Full Page ad
18. RP Data Media Maximiser Adelaide Advertiser
RP Data Media Maximiser - Adelaide Advertiser
Average DOM
Success Rate
120
100
80
60
40
20
0
100%
80%
60%
40%
74%
67%
ONLINE and PAPER
ONLINE ONLY
20%
0%
68
72
ONLINE and PAPER
ONLINE ONLY
Average Sale Price
$500,000
$490,000
$480,000
$470,000
$460,000
$493,863
$450,000
$440,000
Source: RP Data Feb 1st 2013 to Oct 31st 2013
RP Data Media Maximiser
$460,040
ONLINE and PAPER
ONLINE ONLY
20. Listing Presentation Dialogue
I can tell you what the market is doing now
Its the process not the promise of a price
I can see the logic in meeting one extra agent
We can debate price for hours today between ourselves but the main
conversation about price must be with the new owner
21. Buyer Dialogue
You wont be buying this home in isolation with the owner but under
competition can I show you how to win?
Are you going to make a decision for your family based on the
market or based on your life?
Thank you that price level has already been tested
22. Prospecting Dialogue
Were you enquiring about this property in regards to buying it or
comparing it to something you currently own
Are you researching, buying or selling
I have 2 buyers who are hot to trot should we quote yours
23. Closing Dialogue
When do you want me to start
When can I start work
Do you have a spare key or should I get one cut
When should we start bringing the buyers through