Tommy Bui_resume_20161028
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Tommy Bui has 8.5 years of experience in banking with a focus on digital banking products, payment services, and development. He has held managerial roles at Techcombank, where he developed digital banking solutions, payment and fund transfer services, and helped grow the bank's customer base. Bui holds a Master's in Business Administration and seeks a new challenge to utilize his skills and experience.
Tommy Bui_resume_20161028
- 1. 1982 TOMMY BUI EXPERIENCE TRAVELS INTERESTS Mr. Hung Phung, Deputy CEO, Head of Sales & Distribution Division, email: hungpq@techcombank.com.vn | Tel: +84 935985566 Mr. Sagyndyk Kussainov, Former Head of Personal Financial Services Division, Techcombank, email: ksa22938@gmail.com | Tel: +66 972057714 Mr. Tuan Phan, Lawyer, Managing Partner, Asia Pacific International Law Firm (APAC), email: tuan.pm@apac-legal.com | Tel: +84 913225511 8.5 years of banking experience 5.5 years in Operations & Technology 3 years in Digital Banking & Payment Products Development 7 years in managerial roles University of Civil Engineering, Vietnam Lean Six Sigma Quality Management Master of Business Administration Ebanking 2000 20162001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2009 20122006 QUALIFICATIONS Address: 191 Ba Trieu Str., Le Dai Hanh Ward, Hai Ba Trung District, Ha Noi, Viet Nam Website: www.techcombank.com.vn | Swift code: VTCB VNVX Digital Banking Products & Payments Services: https:// www.techcombank.com.vn/personal-banking/e-banking Fund Transfer Services: https://www.techcombank.com.vn/ personal-banking/international-money-transfers SOFTWARE LANGUAGES SKILLS Problems Solving & Decision Making Communication ExcellentNormalBeginner Group Working Creativity Critical Thinking Learning New Things Leadership & Management Training (as a trainer) Management Information System Project Management REFERENCES AWARDS Digital Banking | Payment Services |Products Development | Retail Banking Residency Status: Australian Permanent Resident A product manager with 8.5 years working in digital banking & payment services development and got several achievements. I am seeking a new challenge position in a dynamic environment where my knowledge, skills and experience can be fully utilized to contribute to the development of your company. KEY PROFESSIONAL ATTRIBUTES Bills Payment PRODUCTS DEVELOPMENT PAYMENT SERVICES DEVELOPMENT Mobile Payments & Online PaymentsFunds Transfers 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Start working Senior Manager, Head of Digital Banking & Payment services Personal Financial Services Division – Techcombank  Getting 15,000 new users per month by develop digital banking products, payment & fund transfer services for 4 millions customer database while ensuring the continuation and enhancement of services;  Get highest customer experience when developing functions and UI/UX design for internet banking, mobile banking, SMS banking;  Increase at least 10% Net Fee Income per year by using sales activities & marketing tools;  Incremental rate of internet banking & mobile banking users is 50% per annum while ensuring number of transactions growth s at least 45% per annum. Manager, MIS & Overseas Remittance & Customer Services Payment & Trade Finance Operations - Techcombank  Ensure all KPIs of Payment & Trade Finance Operations are heading to final target while all performance reports are published on time;  Approve domestic and international payment transactions to satisfied at least 99.99% of Services Level Agreements;  Ensure the percentage of human errors in transactions processing is under 0.01% & at least one process is improved successfully every month. Manager, Management Information System & Helpdesk Payment & Trade Finance Operations - Techcombank  Ensure all KPIs of Payment & Trade Finance Operations are heading to final target while all performance reports are published on time;  Ensure 99.99% of the questions from internal customers are answered or having solutions to get answers  Achieve at least 85% satisfaction from internal customer survey Consultant, Construction Engineer in Economics Vinaconex consultant, JSC  Complete at least 2 projects documents as consultant for investors  Complete at least 3 volume estimated dissections for construction projects  Complete at least 3 general budgets for construction projects University & Studying Best Mobile Banking Project in Vietnam - 2016 Techcombank Best Innovation of the year 2015 2nd prize of Techcombank Staff Initiatives in 2014 Five consecutive years ranked at excellent2008-2012 2 times rewarded as one of the best performance (2010-2012) REWARDSTECHCOMBANK Contact Details Tuananh.2206@gmail.com https://www.linkedin.com/in/tommy-bui-2206 /tuananh.bui.9041 Tuananh_2206@yahoo.com +61 474699763 No. 5 Cavey Street, Marrickville, Sydney 2204, NSW Start Banking Career Promoted Changed job