The document outlines 10 trends for improving employee engagement in 2014: 1) Focus on engaging middle managers, 2) Use employee recognition ambassadors, 3) Encourage social recognition, 4) Implement mobile recognition technology, 5) Train managers on engagement strategies, 6) Tailor recognition programs for all age groups, 7) Offer a variety of award options, 8) Account for cultural differences in global workforces, 9) Measure engagement metrics for accountability, and 10) Expand recognition initiatives company-wide. Engaged employees are more productive and do higher quality work.