TOPIC WEEK 7.Regrets, expressing regrets orally and in writing appropriately and saying sorry and accepting apologies pptx
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Final Project
Now it's your turn! Below is all the information given on a training program needed, called Effective Communication. You are a trainer in the given situation. Please submit the following:
1.
Training Needs Assessment
油(refer to part 1 of Week 2 assignment "DST Systems" for assessment template)
2.
Powerpoint
油covering information provided and your own油research, 10 slide minimum, bullet format油
3.
700 word APA formatted油paper
summarizing how this training will be effective and how it should be evaluated.
All three files must be submitted as attachments...three total.
(VERY IMPORTANT: READ MY WEEK 7 POST WITH MORE INFO AND TIPS ABOUT THIS PROJECT!!)
Situation:
Tim Smith油the IT manager comes to you and says "My project coordinators are in a slump; they just are not producing their usual caliber of work. I need to find out what the problem is. No one on the project team knows what is going on. The communcation my project coordinators are giving is coming across as rude, which in turn keeps moral low and the teams are not doing the work. I was hoping you would be able to put together an Effective Communication training for them to help get everyone back on the right track." There are 10 project coordinators in the IT department. Two of the油project coordinator's油are in the organization's油Bangkok office.油Tim wants the training to last no longer than 4 hours and wants it to be face to face in a class room with you, the trainer.油He does not want to油fly the Bangkok油assoicates in and would like you to set up a Skype油session with them during your training.油He also wants you to set up weekly coaching sessions with each project manager and himself for a month after the training is completed.
Training Purchased from USA Training: Effective Communication
You are to use this information, but are not limited to it. Tim wants to make sure this information is covered in the training as he went online and bought it from USA Training, however he is open to what research you find. He wants the training to be interactive and requested that you included at least 1 activity around communication in the training.
Effective Communcation:
Introduction
People in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications. Effective communication is an essential component of organizational success whether it is at the interpersonal, inter-group, intra-group, organizational, or external levels.
In this chapter we will cover the basic process of communication and then we will cover some of the most difficult communication issues managers face-providing constructive and effective feedback and performance appraisal.
The Communication Process
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Now it's your turn! Below is all the information given on a training program needed, called Effective Communication. You are a trainer in the given situation. Submit the following:
1. Training Needs Assessment油(refer to previous assignment DST Systems for assessment template)
2. Powerpoint油covering information provided and your own油research, no less than 10 slides油
3. 500 word paper summarizing how this training will be effective and how it should be evaluated.
Situation:
Tim Smith油the IT manager comes to you and says "My project coordinators are in a slump; they just are not producing their usual caliber of work. I need to find out what the problem is. No one on the project team knows what is going on. The communication my project coordinators are giving is coming across as rude, which in turn keeps moral low and the teams are not doing the work. I was hoping you would be able to put together an Effective Communication training for them to help get everyone back on the right track." There are 10 project coordinators in the IT department. Two of the油project coordinators油are in the organization's油Bangkok office.油Tim wants the training to last no longer than 4 hours and wants it to be face to face in a class room with you, the trainer.油He does not want to油fly the Bangkok油associates in and would like you to set up a Skype油session with them during your training.油He also wants you to set up weekly coaching sessions with each project manager and himself for a month after the training is completed.
Training Purchased from USA Training: Effective Communication
You are to use this information, but are not limited to it. Tim wants to make sure this information is covered in the training as he went online and bought it from USA Training, however he is open to what research you find. He wants the training to be interactive and requested that you included at least 1 activity around communication in the training.
Effective Communication:
Introduction
People in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications. Effective communication is an essential component of organizational success whether it is at the interpersonal, inter-group, intra-group, organizational, or external levels.
In this chapter we will cover the basic process of communication and then we will cover some of the most difficult communication issues managers face-providing constructive and effective feedback and performance appraisal.
油
The Communication Process
Although all of us have been communicating with others since our infancy, the process of transmitting information from an individual (or group) to another is a very complex process with many sources of potential error.
In any communication at least some of the "meaning" lost in simple transmission of a message from the sender to the receiver. In many situations a lot of the true me.ow its your turn! Below is all the information given on a trainin.docx
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ow it's your turn! Below is all the information given on a training program needed, called Effective Communication. You are a trainer in the given situation. Please submit the following:
1. Training Needs Assessment油(refer to previous assignment DST Systems for assessment template)
2. Powerpoint油covering information provided and your own油research, no less than 10 slides油
3. 700 word minimum油paper summarizing how this training will be effective and how it should be evaluated.
Situation:
Tim Smith油the IT manager comes to you and says "My project coordinators are in a slump; they just are not producing their usual caliber of work. I need to find out what the problem is. No one on the project team knows what is going on. The communcation my project coordinators are giving is coming across as rude, which in turn keeps moral low and the teams are not doing the work. I was hoping you would be able to put together an Effective Communication training for them to help get everyone back on the right track." There are 10 project coordinators in the IT department. Two of the油project coordinator's油are in the organization's油Bangkok office.油Tim wants the training to last no longer than 4 hours and wants it to be face to face in a class room with you, the trainer.油He does not want to油fly the Bangkok油assoicates in and would like you to set up a Skype油session with them during your training.油He also wants you to set up weekly coaching sessions with each project manager and himself for a month after the training is completed.
Training Purchased from USA Training: Effective Communication
You are to use this information, but are not limited to it. Tim wants to make sure this information is covered in the training as he went online and bought it from USA Training, however he is open to what research you find. He wants the training to be interactive and requested that you included at least 1 activity around communication in the training.
Effective Communcation:
Introduction People in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications. Effective communication is an essential component of organizational success whether it is at the interpersonal, inter-group, intra-group, organizational, or external levels. In this chapter we will cover the basic process of communication and then we will cover some of the most difficult communication issues managers face-providing constructive and effective feedback and performance appraisal. 油
The Communication Process Although all of us have been communicating with others since our infancy, the process of transmitting information from an individual (or group) to another is a very complex process with many sources of potential error.
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LETTER OF ADVICE FOR MY COWORKERS 8
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Kyle Ferguson
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I. Introduction and Thesis Statement
I am writing this letter to emphasize the importance of interpersonal communication in the workplace. Effective communication at the workplace has many benefits among them employee morale, team building, and workplace diversity which all help increase productivity at the workplace.
II. Body
1) Principles and barriers to effective interpersonal communications.
A. Topic Sentence
The achievement of effective interpersonal communication is usually through the conscious awareness of four principles: It is inescapable; It is irreversible; It is complicated, and It is contextual.
B. Supporting Evidence
King explains that the principles underlie the mechanisms of real life interpersonal communication and such we cannot just ignore them. The four principles are basic to communication (King, 2000).
C. Explanation
We cannot escape from communicating. Communicating is not restricted to verbal communication, we communicate significantly through our body language. It is also important to keep in mind that once you have communicated, either verbally or non- verbally, it is irreversible. Different words have different meanings by different people in different circumstances, further illustrating the complicated nature of interpersonal communication. Communication also does not happen in isolation according to the contextual principle. The contexts referred to, in this case, are psychological, relational, situational, environmental, and cultural.
D. Why Does This Matter?
It is important to have knowledge of these principles since all barriers to interpersonal communication relate to one of the principles. With the know-how, you can easily handle tricky situations as regards interpersonal communication.
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A. Topic Sentence
Self- concept, self- esteem, and self- image affect an individuals ability to be sensitive to others, their interpretation of messages, their social needs, and their typical communication style.
B. Supporting Evidence
The way we communicate with others is of major importance since we let people know who we are, what our values are, what we believe in, and how we feel. The communication process influences our own behavior and self-concept. It also influences the behavior and self- concept of others too (South Eastern CASA, 2015).
C. Explanation
Becoming other- oriented is the first step in developing quality interpersonal relationships with others especially at the workplace. It is all about being sensitive to the thoughts and feelings of others in the workplace.
D. Why Does This Matter?
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- Communicate with Care, Clarity and Compassion
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Download the Project Information Document
BA411 Final Project Effective Communication
Situation:
Tim Smith油the IT manager comes to you and says "My project coordinators are in a slump; they just are not producing their usual caliber of work. I need to find out what the problem is. No one on the project team knows what is going on. The communications from my project coordinators are coming across as rude, which in turn keeps morale low. The teams are not doing the work. I was hoping you would be able to put together an Effective Communication training for them to help get everyone back on the right track." There are 10 project coordinators in the IT department. Two of the油project coordinators油are in the organization's油Bangkok office.油Tim wants the training to last no longer than 4 hours and wants it to be face to face in a class room with you, the trainer.油He does not want to油fly the Bangkok油associates in and would like you to set up a Skype油session with them during your training.油He also wants you to set up weekly coaching sessions with each project manager and himself for a month after the training is completed.
Training Purchased from USA Training: Effective Communication
You are to use this information, but are not limited to it. Tim wants to make sure this information is covered in the training as he went online and bought it from USA Training, however he is open to what research you find. He wants the training to be interactive and requests that you include at least one activity around communication in the training.
Effective Communication:
Introduction
People in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communication. Effective communication is an essential component of organizational success whether it is at the interpersonal, inter-group, intra-group, organizational, or external levels.
In this chapter we will cover the basic process of communication and then we will cover some of the most difficult communication issues managers face-providing constructive and effective feedback and performance appraisal.
油
The Communication Process
Although all of us have been communicating with others since our infancy, the process of transmitting information from an individual (or group) to another is a very complex process with many sources of potential error.
In any communication at least some of the "meaning" lost in simple transmission of a message from the sender to the receiver. In many situations a lot of the true message is lost and the message that is heard is often far different than the one intended. This is most obvious in cross-cultural situations where language is an issue. But it is also common among people of the same culture.
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Below is all the information given on a training program needed, called Effective Communication. You are a trainer in the given situation. Please submit the following:
Training Needs Assessment
(see attachment for assessment template)
PowerPoint
covering information provided and your own research, no less than 11 slides
2-page paper
summarizing how this training will be effective and how it should be evaluated. (APA format)
Situation:
Tim Smith the IT manager comes to you and says "My project coordinators are in a slump; they just are not producing their usual caliber of work. I need to find out what the problem is. No one on the project team knows what is going on. The communication my project coordinators are giving is coming across as rude, which in turn keeps moral low and the teams are not doing the work. I was hoping you would be able to put together an Effective Communication training for them to help get everyone back on the right track." There are 10 project coordinators in the IT department. Two of the project coordinator's are in the organization's Bangkok office. Tim wants the training to last no longer than 4 hours and wants it to be face to face in a class room with you, the trainer. He does not want to fly the Bangkok associates in and would like you to set up a Skype session with them during your training. He also wants you to set up weekly coaching sessions with each project manager and himself for a month after the training is completed.
Training Purchased from USA Training: Effective Communication
You are to use this information, but are not limited to it. Tim wants to make sure this information is covered in the training as he went online and bought it from USA Training, however he is open to what research you find. He wants the training to be interactive and requested that you included at least 1 activity around communication in the training.
Effective Communication:
Introduction
People in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications. Effective communication is an essential component of organizational success whether it is at the interpersonal, inter-group, intra-group, organizational, or external levels.
In this chapter we will cover the basic process of communication and then we will cover some of the most difficult communication issues managers face-providing constructive and effective feedback and performance appraisal.
The Communication Process
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Final Project
Now it's your turn! Below is all the information given on a training program needed, called Effective Communication. You are a trainer in the given situation. Please submit the following:
Training Needs Assessment
油(refer to previous assignment DST Systems for assessment template)
Powerpoint
油covering information provided and your own油research, no less than 10 slides油
2-page paper
油summarizing how this training will be effective and how it should be evaluated.
Situation:
Tim Smith油the IT manager comes to you and says "My project coordinators are in a slump; they just are not producing their usual caliber of work. I need to find out what the problem is. No one on the project team knows what is going on. The communcation my project coordinators are giving is coming across as rude, which in turn keeps moral low and the teams are not doing the work. I was hoping you would be able to put together an Effective Communication training for them to help get everyone back on the right track." There are 10 project coordinators in the IT department. Two of the油project coordinator's油are in the organization's油Bangkok office.油Tim wants the training to last no longer than 4 hours and wants it to be face to face in a class room with you, the trainer.油He does not want to油fly the Bangkok油assoicates in and would like you to set up a Skype油session with them during your training.油He also wants you to set up weekly coaching sessions with each project manager and himself for a month after the training is completed.
Training Purchased from USA Training: Effective Communication
You are to use this information, but are not limited to it. Tim wants to make sure this information is covered in the training as he went online and bought it from USA Training, however he is open to what research you find. He wants the training to be interactive and requested that you included at least 1 activity around communication in the training.
Effective Communcation:
Introduction油
People in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications. Effective communication is an essential component of organizational success whether it is at the interpersonal, inter-group, intra-group, organizational, or external levels.油
In this chapter we will cover the basic process of communication and then we will cover some of the most difficult communication issues managers face-providing constructive and effective feedback and performance appraisal.油
The Communication Process油
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ow it's your turn! Below is all the information given on a training program needed, called Effective Communication. You are a trainer in the given situation. Please submit the following:
1. Training Needs Assessment油(refer to previous assignment DST Systems for assessment template)
2. Powerpoint油covering information provided and your own油research, no less than 10 slides油
3. 700 word minimum油paper summarizing how this training will be effective and how it should be evaluated.
Situation:
Tim Smith油the IT manager comes to you and says "My project coordinators are in a slump; they just are not producing their usual caliber of work. I need to find out what the problem is. No one on the project team knows what is going on. The communcation my project coordinators are giving is coming across as rude, which in turn keeps moral low and the teams are not doing the work. I was hoping you would be able to put together an Effective Communication training for them to help get everyone back on the right track." There are 10 project coordinators in the IT department. Two of the油project coordinator's油are in the organization's油Bangkok office.油Tim wants the training to last no longer than 4 hours and wants it to be face to face in a class room with you, the trainer.油He does not want to油fly the Bangkok油assoicates in and would like you to set up a Skype油session with them during your training.油He also wants you to set up weekly coaching sessions with each project manager and himself for a month after the training is completed.
Training Purchased from USA Training: Effective Communication
You are to use this information, but are not limited to it. Tim wants to make sure this information is covered in the training as he went online and bought it from USA Training, however he is open to what research you find. He wants the training to be interactive and requested that you included at least 1 activity around communication in the training.
Effective Communcation:
Introduction People in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications. Effective communication is an essential component of organizational success whether it is at the interpersonal, inter-group, intra-group, organizational, or external levels. In this chapter we will cover the basic process of communication and then we will cover some of the most difficult communication issues managers face-providing constructive and effective feedback and performance appraisal. 油
The Communication Process Although all of us have been communicating with others since our infancy, the process of transmitting information from an individual (or group) to another is a very complex process with many sources of potential error.
In any communication at least some of the "meaning" lost in simple transmission of a message from the sender to the receiver. In many situations a lot .Hand book on_effective_commn_158
Hand book on_effective_commn_158RajThilak
油
Communication is the consideration and action of transmitting information from a source to a recipient. Scientology was the first to comprehensively define and analyze communication. Effective communication requires understanding the components of communication including cause, distance, effect, intention, attention, and duplication with understanding. Barriers like language differences, perceptions, and relationships can interfere with clear communication. Listening is an important skill that involves focusing on understanding the other person without judgment.Communication process
Communication processAmrita Roy (Ex Capt.) (MSN,MBA-HCS,BSN)
油
Communication is a process of transmitting information from a sender to a receiver. It involves encoding a message, selecting a medium to transmit it, and decoding the message. Key aspects of the communication process include the sender, message, medium, receiver, feedback, context, and potential barriers. Effective communication requires understanding different levels of communication including content, feelings, and underlying motivations. It also requires strong transmission, reception, and facilitation skills. Interpersonal dynamics further impact communication through nonverbal cues and behaviors.COMMUNICATION PROCESS,TYPES,MODES,BARRIERS
COMMUNICATION PROCESS,TYPES,MODES,BARRIERSSruthi Balaji
油
The document discusses communication and its various aspects. It defines communication and provides definitions from different scholars. It describes the components of the communication process including the context, sender, message, encoding, medium, receiver, decoding, and feedback. It also discusses different types of communication such as verbal, nonverbal, symbolic, and written communication. Finally, it outlines some barriers to effective communication.Mcm module 2b
Mcm module 2bIanSayers7
油
This document discusses the concept of sense of community and provides tips for facilitating intercultural communication. It defines sense of community as having four factors: membership, influence, fulfilment of needs, and shared emotional connection. It also provides McMillan and Chavis' definition of sense of community as a feeling of belonging, mattering to others, needs being met through commitment. The document then describes an exercise where community members map their community and discuss its state. It provides tips for overcoming language barriers in intercultural communication, such as using clarity, knowledge, non-verbal cues, support, and patience. Finally, it discusses how children can act as cultural mediators for immigrant families.Running Head LETTER OF ADVICE FOR MY COWORKERS1LETTER OF ADV.docx
Running Head LETTER OF ADVICE FOR MY COWORKERS1LETTER OF ADV.docxcowinhelen
油
Running Head: LETTER OF ADVICE FOR MY COWORKERS 1
LETTER OF ADVICE FOR MY COWORKERS 8
Letter of Advice for My Coworkers- Outline
Ricardo Alvarado
COM200: Interpersonal Communication
Kyle Ferguson
July 6, 2016
I. Introduction and Thesis Statement
I am writing this letter to emphasize the importance of interpersonal communication in the workplace. Effective communication at the workplace has many benefits among them employee morale, team building, and workplace diversity which all help increase productivity at the workplace.
II. Body
1) Principles and barriers to effective interpersonal communications.
A. Topic Sentence
The achievement of effective interpersonal communication is usually through the conscious awareness of four principles: It is inescapable; It is irreversible; It is complicated, and It is contextual.
B. Supporting Evidence
King explains that the principles underlie the mechanisms of real life interpersonal communication and such we cannot just ignore them. The four principles are basic to communication (King, 2000).
C. Explanation
We cannot escape from communicating. Communicating is not restricted to verbal communication, we communicate significantly through our body language. It is also important to keep in mind that once you have communicated, either verbally or non- verbally, it is irreversible. Different words have different meanings by different people in different circumstances, further illustrating the complicated nature of interpersonal communication. Communication also does not happen in isolation according to the contextual principle. The contexts referred to, in this case, are psychological, relational, situational, environmental, and cultural.
D. Why Does This Matter?
It is important to have knowledge of these principles since all barriers to interpersonal communication relate to one of the principles. With the know-how, you can easily handle tricky situations as regards interpersonal communication.
2) Analysis of the role of communication in developing and maintaining ones self- concept, self- image, and self- esteem.
A. Topic Sentence
Self- concept, self- esteem, and self- image affect an individuals ability to be sensitive to others, their interpretation of messages, their social needs, and their typical communication style.
B. Supporting Evidence
The way we communicate with others is of major importance since we let people know who we are, what our values are, what we believe in, and how we feel. The communication process influences our own behavior and self-concept. It also influences the behavior and self- concept of others too (South Eastern CASA, 2015).
C. Explanation
Becoming other- oriented is the first step in developing quality interpersonal relationships with others especially at the workplace. It is all about being sensitive to the thoughts and feelings of others in the workplace.
D. Why Does This Matter?
With everyone feeling good about themselves at the workplace, prod ...Communication and role of social media in pakistan's election 2013
Communication and role of social media in pakistan's election 2013Muhammad Assad Fahim Khan
油
This document discusses communication and its role in relationships and business. It defines communication and describes various types of communication including verbal, nonverbal, written, and electronic communication. It discusses effective communication skills like active listening, seeing other perspectives, using "I" statements, compromising, and asking for breaks when needed. The document also discusses the benefits of effective communication in business, like maintaining strong relationships, avoiding assumptions, and saving time and money. It notes that poor communication can decrease productivity, lower morale, and lead to mistakes in business. Overall, the document provides an overview of communication and emphasizes the importance of effective communication skills in relationships and business.GED 2- L1.pptx- COMMUNICATION SKILLS BSE
GED 2- L1.pptx- COMMUNICATION SKILLS BSEMimingSarpamones
油
Here are some potential slogans your group could create about the communication process and effective communication:
- Communication Connects Us - Share, Listen, Understand
- Communicate with Care, Clarity and Compassion
- Effective Communication: Listen First, Speak Second
- Break Down Barriers, Build Up Understanding
- Communication is a Two-Way Street - Speak and Listen with Respect
- Clear Communication Clears Confusion
- Choose Your Words Wisely - Communicate to Relate
- Communication Opens Doors - Knock, Then Enter the ConversationDownload the Project Information Document BA411 Final Project .docx
Download the Project Information Document BA411 Final Project .docxmadlynplamondon
油
Download the Project Information Document
BA411 Final Project Effective Communication
Situation:
Tim Smith油the IT manager comes to you and says "My project coordinators are in a slump; they just are not producing their usual caliber of work. I need to find out what the problem is. No one on the project team knows what is going on. The communications from my project coordinators are coming across as rude, which in turn keeps morale low. The teams are not doing the work. I was hoping you would be able to put together an Effective Communication training for them to help get everyone back on the right track." There are 10 project coordinators in the IT department. Two of the油project coordinators油are in the organization's油Bangkok office.油Tim wants the training to last no longer than 4 hours and wants it to be face to face in a class room with you, the trainer.油He does not want to油fly the Bangkok油associates in and would like you to set up a Skype油session with them during your training.油He also wants you to set up weekly coaching sessions with each project manager and himself for a month after the training is completed.
Training Purchased from USA Training: Effective Communication
You are to use this information, but are not limited to it. Tim wants to make sure this information is covered in the training as he went online and bought it from USA Training, however he is open to what research you find. He wants the training to be interactive and requests that you include at least one activity around communication in the training.
Effective Communication:
Introduction
People in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communication. Effective communication is an essential component of organizational success whether it is at the interpersonal, inter-group, intra-group, organizational, or external levels.
In this chapter we will cover the basic process of communication and then we will cover some of the most difficult communication issues managers face-providing constructive and effective feedback and performance appraisal.
油
The Communication Process
Although all of us have been communicating with others since our infancy, the process of transmitting information from an individual (or group) to another is a very complex process with many sources of potential error.
In any communication at least some of the "meaning" lost in simple transmission of a message from the sender to the receiver. In many situations a lot of the true message is lost and the message that is heard is often far different than the one intended. This is most obvious in cross-cultural situations where language is an issue. But it is also common among people of the same culture.
Communications is so difficult because at each step in the process there major potential for error. By the time a message gets from a sender to a receiver there ...Below is all the information given on a training program needed, c.docx
Below is all the information given on a training program needed, c.docxtangyechloe
油
Below is all the information given on a training program needed, called Effective Communication. You are a trainer in the given situation. Please submit the following:
Training Needs Assessment
(see attachment for assessment template)
PowerPoint
covering information provided and your own research, no less than 11 slides
2-page paper
summarizing how this training will be effective and how it should be evaluated. (APA format)
Situation:
Tim Smith the IT manager comes to you and says "My project coordinators are in a slump; they just are not producing their usual caliber of work. I need to find out what the problem is. No one on the project team knows what is going on. The communication my project coordinators are giving is coming across as rude, which in turn keeps moral low and the teams are not doing the work. I was hoping you would be able to put together an Effective Communication training for them to help get everyone back on the right track." There are 10 project coordinators in the IT department. Two of the project coordinator's are in the organization's Bangkok office. Tim wants the training to last no longer than 4 hours and wants it to be face to face in a class room with you, the trainer. He does not want to fly the Bangkok associates in and would like you to set up a Skype session with them during your training. He also wants you to set up weekly coaching sessions with each project manager and himself for a month after the training is completed.
Training Purchased from USA Training: Effective Communication
You are to use this information, but are not limited to it. Tim wants to make sure this information is covered in the training as he went online and bought it from USA Training, however he is open to what research you find. He wants the training to be interactive and requested that you included at least 1 activity around communication in the training.
Effective Communication:
Introduction
People in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications. Effective communication is an essential component of organizational success whether it is at the interpersonal, inter-group, intra-group, organizational, or external levels.
In this chapter we will cover the basic process of communication and then we will cover some of the most difficult communication issues managers face-providing constructive and effective feedback and performance appraisal.
The Communication Process
Although all of us have been communicating with others since our infancy, the process of transmitting information from an individual (or group) to another is a very complex process with many sources of potential error.
In any communication at least some of the "meaning" lost in simple transmission of a message from the sender to the receiver. In many situations a lot of the true message is lost and the .Lesson 2 Process of Communication.pptx
Lesson 2 Process of Communication.pptxblackhawk8
油
Communication is a process that involves a sender transmitting a message to a receiver through a channel. It includes seven components: the sender, receiver, message, channel, context, noise, and feedback. The sender encodes an idea or message and the receiver decodes it. For communication to be successful, the message must be understood within the proper context with minimal interference from noise. Feedback from the receiver informs the sender if the message was received as intended.Notes on communication
Notes on communicationBabitha Devu
油
The document discusses effective communication in nursing, including the importance of verbal and nonverbal communication, factors that influence communication, barriers to communication, and phases of the nurse-patient relationship. It provides an overview of communication concepts like encoding, decoding, feedback, channels, and referents. The document also examines Peplau's five phases of the nurse-patient relationship - orientation, identification, exploitation, resolution, and termination.Communication
Communicationgugankarthik
油
Communication is essential for any job. Effective internal and external communication allows an organization to develop and grow. Large businesses rely on communication to maintain knowledge of branch office activities. Communication also promotes understanding and cooperation between employees. Possessing strong communication skills is important for both getting hired and being promoted within an organization. Effective communication is critical for any job or business to function successfully.Nonverbal Communication And Communication
Nonverbal Communication And CommunicationVeronica Smith
油
Effective communication is crucial in healthcare as it allows patients and medical providers to understand each other. Language barriers can negatively impact healthcare by causing miscommunication and discouraging patients from seeking care. When patients and providers do not speak a common language clearly, medical risks and treatments may not be properly conveyed, potentially harming patients. It is important for medical staff to receive training to communicate effectively with people of diverse language and cultural backgrounds.BA411 Final Project Effective CommunicationSituationTim S.docx
BA411 Final Project Effective CommunicationSituationTim S.docxjasoninnes20
油
Tim Smith, the IT manager, asks for help with ineffective communication among his project coordinators that is lowering morale and productivity. He wants a 4-hour Effective Communication training for the 10 coordinators, with 2 joining remotely from Bangkok. The training should cover materials from a program purchased from USA Training, be interactive, and include activities. Weekly coaching sessions will follow for a month.GE 5 Purposive communicatio ppt 1.pptx
GE 5 Purposive communicatio ppt 1.pptxMelanyAlteaManriza1
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The document discusses communication and provides information on:
1. The nature, elements, and functions of verbal and nonverbal communication in multicultural contexts.
2. How cultural and global issues affect communication.
3. The impact of communication on society and the world.Final ProjectNow its your turn! Below is all the information give.docx
Final ProjectNow its your turn! Below is all the information give.docxtjane3
油
Final Project
Now it's your turn! Below is all the information given on a training program needed, called Effective Communication. You are a trainer in the given situation. Please submit the following:
Training Needs Assessment
油(refer to previous assignment DST Systems for assessment template)
Powerpoint
油covering information provided and your own油research, no less than 10 slides油
2-page paper
油summarizing how this training will be effective and how it should be evaluated.
Situation:
Tim Smith油the IT manager comes to you and says "My project coordinators are in a slump; they just are not producing their usual caliber of work. I need to find out what the problem is. No one on the project team knows what is going on. The communcation my project coordinators are giving is coming across as rude, which in turn keeps moral low and the teams are not doing the work. I was hoping you would be able to put together an Effective Communication training for them to help get everyone back on the right track." There are 10 project coordinators in the IT department. Two of the油project coordinator's油are in the organization's油Bangkok office.油Tim wants the training to last no longer than 4 hours and wants it to be face to face in a class room with you, the trainer.油He does not want to油fly the Bangkok油assoicates in and would like you to set up a Skype油session with them during your training.油He also wants you to set up weekly coaching sessions with each project manager and himself for a month after the training is completed.
Training Purchased from USA Training: Effective Communication
You are to use this information, but are not limited to it. Tim wants to make sure this information is covered in the training as he went online and bought it from USA Training, however he is open to what research you find. He wants the training to be interactive and requested that you included at least 1 activity around communication in the training.
Effective Communcation:
Introduction油
People in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications. Effective communication is an essential component of organizational success whether it is at the interpersonal, inter-group, intra-group, organizational, or external levels.油
In this chapter we will cover the basic process of communication and then we will cover some of the most difficult communication issues managers face-providing constructive and effective feedback and performance appraisal.油
The Communication Process油
Although all of us have been communicating with others since our infancy, the process of transmitting information from an individual (or group) to another is a very complex process with many sources of potential error.
In any communication at least some of the "meaning" lost in simple transmission of a message from the sender to the receiver. In many situations a lot of .Lecture 7-Intercultural Communication- Verbal_and_Non_Verbal_Communication.pptx
Lecture 7-Intercultural Communication- Verbal_and_Non_Verbal_Communication.pptxXiaolanDeng1
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This document provides information on verbal and nonverbal communication. It discusses the differences between oral and written communication as two forms of verbal communication. For nonverbal communication, it identifies common forms like eye contact, facial expressions, posture, touch, gestures, personal space. It contrasts verbal with nonverbal communication and emphasizes the importance of understanding both the words and feelings behind a message. The document includes activities asking readers to identify speakers in a video about cross-cultural communication and to move up and down a ladder of abstraction.ABC PowerPoint (2).pptx
ABC PowerPoint (2).pptxIbraahimMarketing
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The most important types of socio-psychological barriers to communication that you may have to deal with on a regular basis are listed and explained below:
1. Emotions
Emotional issues, whether within an individual or between individuals, can directly impact thinking and communication skills. Fear, anxiety, anger and other common emotions can and do hamper how you relay your messages to others as well as interpret their messages to you.
2. Opinions And Attitudes
Opinions and attitudes can be a major socio-psychological barrier. If you constantly disagree with a colleague on professional matters (perhaps even personal or political matters), its quite unlikely that organizational communication between the two of you will happen seamlessly.
3. Difference In Status
Several socio-psychological barriers to effective communication may emerge from the different statuses that members within an organization hold. In many workplaces, employees and their seniors dont get along because the former are tooSLIDE negotiation of communication skill.pdf
SLIDE negotiation of communication skill.pdfPhngLinBi2
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this slide will guide student how to negotiation with customers and skills are required in the negotiationRecently uploaded (20)
How to Configure Deliver Content by Email in Odoo 18 Sales
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In this slide, well discuss on how to configure proforma invoice in Odoo 18 Sales module. A proforma invoice is a preliminary invoice that serves as a commercial document issued by a seller to a buyer.
RRB ALP CBT 2 RAC Question Paper MCQ (Railway Assistant Loco Pilot)
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RRB ALP CBT 2 RAC Question Paper MCQ PDF Free Download. Railway Assistant Loco Pilot Mechanic Refrigeration and Air Conditioning Important Questions.Helping Autistic Girls Shine Webinar 際際滷s
Helping Autistic Girls Shine Webinar 際際滷sPooky Knightsmith
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For more information about my speaking and training work, visit: https://www.pookyknightsmith.com/speaking/
Dot NET Core Interview Questions PDF By ScholarHat
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Dot NET Core Interview Questions PDF By ScholarHatMastering Soft Tissue Therapy & Sports Taping
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Mastering Soft Tissue Therapy & Sports Taping: Pathway to Sports Medicine Excellence
This presentation was delivered in Colombo, Sri Lanka, at the Institute of Sports Medicine to an audience of sports physiotherapists, exercise scientists, athletic trainers, and healthcare professionals. Led by Kusal Goonewardena (PhD Candidate - Muscle Fatigue, APA Titled Sports & Exercise Physiotherapist) and Gayath Jayasinghe (Sports Scientist), the session provided comprehensive training on soft tissue assessment, treatment techniques, and essential sports taping methods.
Key topics covered:
Soft Tissue Therapy The science behind muscle, fascia, and joint assessment for optimal treatment outcomes.
Sports Taping Techniques Practical applications for injury prevention and rehabilitation, including ankle, knee, shoulder, thoracic, and cervical spine taping.
Sports Trainer Level 1 Course by Sports Medicine Australia A gateway to professional development, career opportunities, and working in Australia.
This training mirrors the Elite Akademy Sports Medicine standards, ensuring evidence-based approaches to injury management and athlete care.
If you are a sports professional looking to enhance your clinical skills and open doors to global opportunities, this presentation is for you.Comprehensive Guide to Antibiotics & Beta-Lactam Antibiotics.pptx
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Comprehensive Guide to Antibiotics & Beta-Lactam Antibiotics
Antibiotics have revolutionized medicine, playing a crucial role in combating bacterial infections. Among them, Beta-Lactam antibiotics remain the most widely used class due to their effectiveness against Gram-positive and Gram-negative bacteria. This guide provides a detailed overview of their history, classification, chemical structures, mode of action, resistance mechanisms, SAR, and clinical applications.
What Youll Learn in This Presentation
History & Evolution of Antibiotics
Cell Wall Structure of Gram-Positive & Gram-Negative Bacteria
Beta-Lactam Antibiotics: Classification & Subtypes
Penicillins, Cephalosporins, Carbapenems & Monobactams
Mode of Action (MOA) & Structure-Activity Relationship (SAR)
Beta-Lactamase Inhibitors & Resistance Mechanisms
Clinical Applications & Challenges.
Why You Should Check This Out?
Essential for pharmacy, medical & life sciences students.
Provides insights into antibiotic resistance & pharmaceutical trends.
Useful for healthcare professionals & researchers in drug discovery.
Swipe through & explore the world of antibiotics today!
Like, Share & Follow for more in-depth pharma insights!Meeting the needs of modern students?, Selina McCoy
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NAPD Annual Symposium
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Functional Muscle Testing of Facial Muscles.pdfOral exam Kenneth Bech - What is the meaning of strategic fit?
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Presentation of the CEIPI DU IPBA oral exam of Kenneth Bech - What is the meaning of strategic fit? Full-Stack .NET Developer Interview Questions PDF By ScholarHat
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Full-Stack .NET Developer Interview Questions PDF By ScholarHatDr. Ansari Khurshid Ahmed- Factors affecting Validity of a Test.pptx
Dr. Ansari Khurshid Ahmed- Factors affecting Validity of a Test.pptxKhurshid Ahmed Ansari
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Validity is an important characteristic of a test. A test having low validity is of little use. Validity is the accuracy with which a test measures whatever it is supposed to measure. Validity can be low, moderate or high. There are many factors which affect the validity of a test. If these factors are controlled, then the validity of the test can be maintained to a high level. In the power point presentation, factors affecting validity are discussed with the help of concrete examples.Interim Guidelines for PMES-DM-17-2025-PPT.pptx
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This is the latest issuance on PMES as replacement of RPMS. Kindly message me to gain full access of the presentation. ASP.NET Interview Questions PDF By ScholarHat
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ASP.NET Interview Questions PDF By ScholarHatASP.NET Web API Interview Questions By Scholarhat
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ASP.NET Web API Interview Questions By ScholarhatIntellectual Honesty & Research Integrity.pptx
Intellectual Honesty & Research Integrity.pptxNidhiSharma495177
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Research Publication & Ethics contains a chapter on Intellectual Honesty and Research Integrity.
Different case studies of intellectual dishonesty and integrity were discussed.TOPIC WEEK 7.Regrets, expressing regrets orally and in writing appropriately and saying sorry and accepting apologies pptx
- 1. TOPIC: WEEK 7 Prepared by: RHEA MAE B. QUINICOT
- 2. LESSON OBJECTIVES: Define the concept of regret and explain its emotional and social implications. Construct appropriate and sincere expressions of regret in both verbal and written forms, considering the context and the audience. Engage in role-play activities to practice both giving and receiving apologies, enhancing their ability to handle such interactions with maturity and sensitivity.
- 3. Key Concepts: 1.Regrets 2.Expressing regrets orally and in writing appropriately 3.Saying sorry and accepting apologies
- 4. Introduction Regret and apology are integral aspects of human communication and relationships. They are mechanisms through which individuals acknowledge mistakes, seek forgiveness, and strive to mend damaged relationships. (Gilovich, T., & Medvec, V. H., 1995)
- 5. 1. Regrets Regret is a complex emotional response to actions or decisions that one perceives as wrong or suboptimal. It often involves a sense of guilt, sadness, or disappointment over past actions or outcomes (Gilovich & Medvec, 1995). Expressing regret appropriately is essential for personal well-being and for maintaining healthy interpersonal relationships.
- 6. 2. Expressing Regrets Orally Oral expressions of regret are spontaneous and immediate, making them powerful tools in personal and professional interactions. The key components of effectively expressing regret orally include sincerity, clarity, and timeliness (Schlenker & Darby, 1981). Sincerity: The person expressing regret must genuinely feel remorse. Insincere expressions can worsen the situation and damage trust. Clarity: Clear communication helps the listener understand the specific actions or decisions being regretted. Timeliness: Regret should be expressed as soon as possible after the realization of the mistake to prevent further misunderstandings or hurt feelings. Example: "I regret not attending your presentation yesterday. I realize it was important to you, and I'm truly sorry for missing it."
- 7. ExpressingRegretsin Writing Written expressions of regret provide the opportunity for thoughtful reflection and structured communication. They are particularly useful in formal or professional contexts where clarity and record-keeping are important (Fraser, 1980). Structure: A written expression of regret typically includes a clear statement of regret, an explanation, and a commitment to avoid repeating the mistake. Tone: The tone should be respectful and humble, acknowledging the mistake without being defensive. Detail: Providing specific details about the regretted action and its impact can help convey sincerity. Example: "I am writing to express my regret for the oversight in the recent project report. I failed to include the latest data, which has caused confusion. I apologize for any inconvenience this has caused and will ensure that such errors do not happen in the future."
- 8. 3. Saying Sorry Apologies are explicit acknowledgments of wrongdoing accompanied by expressions of regret and requests for forgiveness. Effective apologies consist of several key elements 1991): Acknowledgment of the Offense: Clearly stating what one is apologizing for. Explanation: Offering a brief, honest explanation without making excuses. Expression of Remorse: Showing genuine remorse and understanding of the hurt caused. Offer of Repair: Offering to make amends or rectify the situation. Request for Forgiveness: Asking for forgiveness to demonstrate humility and the desire to forward.
- 9. Accepting Apologies Accepting apologies is as important as making them. It involves acknowledging the apology, expressing forgiveness, and moving forward without holding grudges (Exline et al., 2003). Acknowledgment: Recognizing the apology and the effort it took to make it. Forgiveness: Verbally expressing forgiveness to help both parties move on. Closure: Discussing any remaining issues and agreeing on steps to prevent future conflicts. Example: "Thank you for your apology. I appreciate your honesty and forgive you. Let's work together to ensure this doesn't happen again."
- 10. Cultural Considerations Expressions of regret and apology vary across cultures. Understanding these differences is crucial for effective communication in a globalized world (Olshtain & Cohen, 1983). Individualistic Cultures: In cultures that emphasize individuality, direct and explicit apologies are often valued. Collectivist Cultures: In more collectivist societies, maintaining harmony and saving face may lead to more indirect expressions of regret.
- 11. Conclusion Speaking of repairing relationships and building understanding, regret and apology are key in those processes. In addition, no matter how these messages are conveyed, be orally or in writing, they need to be sincere, clearly understood and culturally sensitive. Equally, it is just as important to accept apologies gracefully as it allows an environment to forgive and move on. The concept of regret and apology of course makes it into human-human communication.
- 12. Cite Sources: Exline, J. J., Worthington, E. L., Hill, P., & McCullough, M. E. (2003). Forgiveness and justice: A research agenda for social and personality psychology. Personality and Social Psychology Review, 7(4), 337-348. Fraser, B. (1980). Conversational mitigation. Journal of Pragmatics, 4(4), 341-350. Gilovich, T., & Medvec, V. H. (1995). The experience of regret: What, when, and why. Psychological Review, 102(2), 379-395. Olshtain, E., & Cohen, A. D. (1983). Apology: A speech-act set. Sociolinguistics and Language Acquisition, 18-35. Schlenker, B. R., & Darby, B. W. (1981). The use of apologies in social predicaments. Social Psychology Quarterly, 44(3), 271- 278. Tavuchis, N. (1991). Mea Culpa: A Sociology of Apology and Reconciliation. Stanford University Press.
- 13. Thank You for Listening!