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A)                                       B)                             C)
Age                              n       Gender                   n     Race                n
6 to 12                            0     Male                      44   Malay                92
13 to 19                          40     Female                    56   Chinese               5
20 to 25                          28     Total                    100   Indian                3
26 to 30                          16                                    Others                0
31 to 80                          16                                    Total               100
Total                            100

D)                                       E)                             F)
Employment                       n       Allergies                n     Health Issues       n
Student                           65     Yes                       28   Yes                  14
Employed                          32     No                        72   No                   86
Unemployed                         3     Total                    100   Total               100
Retired                            0
Total                            100

G)                                       H)                             I)
                                         How do you feel before         How do you feel
How often do you go for a foot           the foot massage               after the foot
massage?                         n       treatment? (Before?)     n     massage (After?)    n
                                                                        Relaxed & Very
Daily                                2   Sore                      47   Satisfied            81
                                                                        Long term-aches &
Weekly                             7     Tired                     40   Pain                  8
Monthly                           19     Stressed                   6   Not satisfied        11
Yearly                            20     Sleepy                     7   TOTAL               100
Others                            52     TOTAL                    100
Total                            100

J)                                       K)                             L)
                                                                        Is it time-
Duration                         n       Is it affordable?        n     consuming?          n
15 min                            36     Yes                       85   Yes                  33
30 min                            26     No                        15   No                   67
1 hour                            34     Total                    100   Total               100
>2 hours                           4


TOTAL                            100
M)                                         N)                               O)
                                                                            What do you think
                                           Why do you go for this           of the quality of
Does it usually interrupt your             reflexology therapy              the reflexology?
schedule?                            n     (Reason)                   n     (Quality)           n
Yes                                   23   Relaxation                  84   Not important           8
                                           Word of mouth
                                           (influence from other
No                                    77   people)                     13   Important            59
TOTAL                                100   Beauty purposes              3   Very important       33
                                           Total                      100   Total               100

P)                                         Q)                               R)
                                           How important is the
                                           uniqueness and
                                           authenticity of the              Ever been cheated
Is it important to check the price         massage therapy to               in a massage
first (Price Review)                 N     you?                       n     parlour?            n
Not important                          4   Not important               17   Yes                  10
Important                             58   Important                   60   No                   90
Very important                        38   Very Important              23   Total               100
Total                                100   Total                      100




S)                                         T)                               U)
Do you prefer your massage                 Did you feel the service         Which
therapist to be of the opposite            was a good value for the         masseuse/masseur
gender?                              N     price (Service)            n     do you prefer    n
Yes                                   27   Yes                         83   Indian             3
No                                    73   No                          17   Malay             36
Total                                100   TOTAL                      100   Chinese           25
                                                                            Others            36
                                                                            Total            100

V)
What is your take on group
massage (having multiple clients
with their own masseuese/masseur
in the same room)                    n
It's okay                             35
It's a problem to me                  65
TOTAL                                100

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Total result

  • 1. A) B) C) Age n Gender n Race n 6 to 12 0 Male 44 Malay 92 13 to 19 40 Female 56 Chinese 5 20 to 25 28 Total 100 Indian 3 26 to 30 16 Others 0 31 to 80 16 Total 100 Total 100 D) E) F) Employment n Allergies n Health Issues n Student 65 Yes 28 Yes 14 Employed 32 No 72 No 86 Unemployed 3 Total 100 Total 100 Retired 0 Total 100 G) H) I) How do you feel before How do you feel How often do you go for a foot the foot massage after the foot massage? n treatment? (Before?) n massage (After?) n Relaxed & Very Daily 2 Sore 47 Satisfied 81 Long term-aches & Weekly 7 Tired 40 Pain 8 Monthly 19 Stressed 6 Not satisfied 11 Yearly 20 Sleepy 7 TOTAL 100 Others 52 TOTAL 100 Total 100 J) K) L) Is it time- Duration n Is it affordable? n consuming? n 15 min 36 Yes 85 Yes 33 30 min 26 No 15 No 67 1 hour 34 Total 100 Total 100 >2 hours 4 TOTAL 100
  • 2. M) N) O) What do you think Why do you go for this of the quality of Does it usually interrupt your reflexology therapy the reflexology? schedule? n (Reason) n (Quality) n Yes 23 Relaxation 84 Not important 8 Word of mouth (influence from other No 77 people) 13 Important 59 TOTAL 100 Beauty purposes 3 Very important 33 Total 100 Total 100 P) Q) R) How important is the uniqueness and authenticity of the Ever been cheated Is it important to check the price massage therapy to in a massage first (Price Review) N you? n parlour? n Not important 4 Not important 17 Yes 10 Important 58 Important 60 No 90 Very important 38 Very Important 23 Total 100 Total 100 Total 100 S) T) U) Do you prefer your massage Did you feel the service Which therapist to be of the opposite was a good value for the masseuse/masseur gender? N price (Service) n do you prefer n Yes 27 Yes 83 Indian 3 No 73 No 17 Malay 36 Total 100 TOTAL 100 Chinese 25 Others 36 Total 100 V) What is your take on group massage (having multiple clients with their own masseuese/masseur in the same room) n It's okay 35 It's a problem to me 65 TOTAL 100