The document discusses the tourism industry in India. It notes that tourism accounts for 30% of the world's exports of services and 6% of overall exports. India is poised to become the 2nd fastest growing tourism economy in the world. Tourism contributes 7.19% to India's GDP and employs over 40 million people. However, the industry also faces challenges like lack of infrastructure, human resources, service levels, inadequate marketing and promotion, taxation, security and regulatory issues.
2. Introduction
Tourism is travel for recreational, leisure or
business purposes. The World Tourism
Organization defines tourists as people
"traveling to and staying in places outside their
usual environment for not more than one
consecutive year for leisure, business and other
purposes".
3. 1. Tourism brings in large amounts of income in
payment for goods and services available, accounting
for 30% of the world's exports of services, and 6% of
overall exports of goods and services.
2. According to World Tourism Organization estimates,
India will lead in South Asia with 8.9 million arrivals by
2020.
3. India is poised to emerge as the 2nd fastest growing
(8.8%) tourism economy in the world over 2005-14
according to the World Travel & Tourism
6. PEST
Analysis
Political
Hefty Taxation
Diktat of local or state government
Political Stability
Govt. spending on tourism & travel
Economical
Foreign Exchange Rate
Elasticity of Demand
Efficiency of Economy
Business Cycle
7. Social
Different languages, cultures, traditions, cuisines
Respect & entertaiment of guests embedded in culture itself
Technological
Increasing role of web & internet
Facilitates Online Booking
Efficiency of Economy
Providing customers with easy payment facility via online and
use of credit cards and wi-fi facility on the go, easy recharge of
mobile phones etc.
13. About 7.19% of the countrys GDP comes from tourism and it
provides employment to over 40 millions of the countrys
workforce.
For every INR 1 million of investment, the number of jobs created
is as follows:
Industry 18
Agriculture 45
Travel & Tourism 78
100 percent FDI in developing tourism infrastructure in
India: According to a WTTC report, Indias travel and tourism
industry have directly contributed INR 63,160 crores
the GDP in 2013, allowing 100% foreign direct investment in hotel
infrastructure development. This will prove to be a major growth
driver for the industry.
17. Challenges
1. Lack of proper infrastructure
2. Human resources
3. Service levels
4. Lack of adequate marketing and promotion
5. Taxation
6. Security
7. Regulatory issues
18. Strategies
Product development-
Customised services
Specific location oriented packages.
Low cost packages.
Web and E-commerce
Rising users of internet
Establish, attract and facilitate sporting, recreational, cultural
and other major events