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Tourism Industry 
Industry Analysis 
RRoollll NNoo :: 4455--5511
Introduction 
Tourism is travel for recreational, leisure or 
business purposes. The World Tourism 
Organization defines tourists as people 
"traveling to and staying in places outside their 
usual environment for not more than one 
consecutive year for leisure, business and other 
purposes".
1. Tourism brings in large amounts of income in 
payment for goods and services available, accounting 
for 30% of the world's exports of services, and 6% of 
overall exports of goods and services. 
2. According to World Tourism Organization estimates, 
India will lead in South Asia with 8.9 million arrivals by 
2020. 
3. India is poised to emerge as the 2nd fastest growing 
(8.8%) tourism economy in the world over 2005-14 
according to the World Travel & Tourism
KKeeyy 
ppllaayyeerrss
(Indian Tourism 
Industry)
PEST 
Analysis 
Political 
Hefty Taxation 
Diktat of local or state government 
Political Stability 
Govt. spending on tourism & travel 
Economical 
Foreign Exchange Rate 
Elasticity of Demand 
Efficiency of Economy 
Business Cycle
Social 
Different languages, cultures, traditions, cuisines 
Respect & entertaiment of guests embedded in culture itself 
Technological 
Increasing role of web & internet 
Facilitates Online Booking 
Efficiency of Economy 
Providing customers with easy payment facility via online and 
use of credit cards and wi-fi facility on the go, easy recharge of 
mobile phones etc.
United Kingdom Newsletter
Quick Facts
Tourismindustryfinal 121012101814-phpapp02
Indias Rank: 40
Tourismindustryfinal 121012101814-phpapp02
 About 7.19% of the countrys GDP comes from tourism and it 
provides employment to over 40 millions of the countrys 
workforce. 
 For every INR 1 million of investment, the number of jobs created 
is as follows: 
 Industry  18 
 Agriculture  45 
 Travel & Tourism  78 
100 percent FDI in developing tourism infrastructure in 
India: According to a WTTC report, Indias travel and tourism 
industry have directly contributed INR 63,160 crores 
the GDP in 2013, allowing 100% foreign direct investment in hotel 
infrastructure development. This will prove to be a major growth 
driver for the industry.
Tourismindustryfinal 121012101814-phpapp02
Tourismindustryfinal 121012101814-phpapp02
Emerging new products in Tourism 
1. Golf tourism 
2. Education Tourism 
3. Domestic Tourism 
4. Luxury Trains 
5. Wedding 
6. Eco-Tourism 
7. Tea Tourism 
8. Sports Tourism 
9. Medical Tourism
Challenges 
1. Lack of proper infrastructure 
2. Human resources 
3. Service levels 
4. Lack of adequate marketing and promotion 
5. Taxation 
6. Security 
7. Regulatory issues
Strategies 
Product development- 
Customised services 
Specific location oriented packages. 
Low cost packages. 
Web and E-commerce 
Rising users of internet 
Establish, attract and facilitate sporting, recreational, cultural 
and other major events

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Tourismindustryfinal 121012101814-phpapp02

  • 1. Tourism Industry Industry Analysis RRoollll NNoo :: 4455--5511
  • 2. Introduction Tourism is travel for recreational, leisure or business purposes. The World Tourism Organization defines tourists as people "traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes".
  • 3. 1. Tourism brings in large amounts of income in payment for goods and services available, accounting for 30% of the world's exports of services, and 6% of overall exports of goods and services. 2. According to World Tourism Organization estimates, India will lead in South Asia with 8.9 million arrivals by 2020. 3. India is poised to emerge as the 2nd fastest growing (8.8%) tourism economy in the world over 2005-14 according to the World Travel & Tourism
  • 6. PEST Analysis Political Hefty Taxation Diktat of local or state government Political Stability Govt. spending on tourism & travel Economical Foreign Exchange Rate Elasticity of Demand Efficiency of Economy Business Cycle
  • 7. Social Different languages, cultures, traditions, cuisines Respect & entertaiment of guests embedded in culture itself Technological Increasing role of web & internet Facilitates Online Booking Efficiency of Economy Providing customers with easy payment facility via online and use of credit cards and wi-fi facility on the go, easy recharge of mobile phones etc.
  • 13. About 7.19% of the countrys GDP comes from tourism and it provides employment to over 40 millions of the countrys workforce. For every INR 1 million of investment, the number of jobs created is as follows: Industry 18 Agriculture 45 Travel & Tourism 78 100 percent FDI in developing tourism infrastructure in India: According to a WTTC report, Indias travel and tourism industry have directly contributed INR 63,160 crores the GDP in 2013, allowing 100% foreign direct investment in hotel infrastructure development. This will prove to be a major growth driver for the industry.
  • 16. Emerging new products in Tourism 1. Golf tourism 2. Education Tourism 3. Domestic Tourism 4. Luxury Trains 5. Wedding 6. Eco-Tourism 7. Tea Tourism 8. Sports Tourism 9. Medical Tourism
  • 17. Challenges 1. Lack of proper infrastructure 2. Human resources 3. Service levels 4. Lack of adequate marketing and promotion 5. Taxation 6. Security 7. Regulatory issues
  • 18. Strategies Product development- Customised services Specific location oriented packages. Low cost packages. Web and E-commerce Rising users of internet Establish, attract and facilitate sporting, recreational, cultural and other major events