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Tipping Point Update September 2009
Agenda Behavioural targeting Snippets Snapshots
What is it? Uses your web history to target ads Two types: onsite targeted content (purchase history, opens, profile information etc)  ads across network sites (network history) In theory its win/win - consumers get relevant ads; advertisers get better ROI  But there are privacy concerns
How does it work?   Ad network Travel site Ad  space eCommerce site Ad  space Blog  Ad  space News site Ad  space Sport site  Ad  space
Its all about the data From: ISP; own site stats; profile details; networks Approaches vary, often based on long history Some drill deep to make assumptions Eg: on a book store, I look at a book re kindergarten > Possible conclusion: I may be interested in SUVs Eg: I visit footie and BBQ sites Possible conclusion: I may be a man Many then add users to categories
How does it work? Eg AdBrite: categorises users by history Advertisers can then target ads
Who? In-site users: Big traffic sites eg Yahoo Media sites eg Fairfax, USAToday, UK Guardian OnSite services  analytics providers Omniture Predictive intent Network services - Ad networks eg:  ValueClick   TRIBAL fusion Phorm frontporch   also direct messages in browsers
Results & new directions Yahoo  Claims Smart Ads  double the ROI  0f trad banner ads Launched Smart Ads to mobiles in May Microsoft Announced yesterday  BT for mobile ads Categories based on data from Hotmail, Xbox, Bing searches, Windows Live profiles etc DallasNews.com   Claims  response rates of 7.7 v national average 0.33%
Privacy June: US joint  committee hearing  on industry practices  March: Tim Berners-Lee  told the UK parliament  ISPs should not be allowed to profile customers Feb: US FTA  staff report  recommends self-regulation with increased transparency; limited data retention etc Attempts to comply  eg:  Phorm stores data anonymously (24 digit ID distinguishing users, not identifying them). Channel / topic assigned to user, NO browse history Fetchback  began offering opt-out  in June Google launched behavioural targeting in March on AdSense ;  Claims transparency  with user preference management
Snippets Bing gains  traction   and releases  visual search  beta* SEMPO study : mobile web access on the rise; click thru rates of 5-15% on campaigns, compared to 1% web average* Forrester study : 40% of online shoppers abandon pages taking 3 s to load Animoto  video presentation tool  pics, videos, text  getting good reviews Android phones  announced  by LG, Motorola, INQ Mobile; now  >10K  apps FaceBook becomes  cash flow positive   France  legislates  to revoke illegal downloaders web privileges Adobe  buys  Omniture  and Intuit  buys   Mint.com Survey: half smart phone  users open to targeted ads  eg restaurant offers Augmented reality  Yelp iPhone Easter Egg; TEDxNSW call for standards* Google  dominates Internet   not just search - in India/Brazil*
Snapshots
Google forms VERY good use interface Easy to email out and view compiled results Entire process approx  3 minutes! I could change themes easily; but couldnt see an easy way to brand or create my own theme.  Is this potential revenue?
Redbeacon wins TechCrunch50 Natural language search admired, eg cupcake maker > bakers Not just listings  vetted providers; online appointments
Google Labs  FastFlip Enlarge & flip through ful magazine pages Ad revenue shared with publisher in return for full-page access
Bing  image search rocks Very easy to filter by pic type, content etc
GoogleMaps addition Real time traffic flow added  based on speed of mobile phones Aus is the 4 th  country online (after USA, UK, France)
Nation of Go   tyre makers go social Users upload pics, trip details from mobile phones
Chyngle local apps for mobiles Eg use local app to find the nearest stadium toilets Or order pizza from the stand delivered to your seat!
Next time. Ideas? Feedback?

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Tp200909

  • 1. Tipping Point Update September 2009
  • 2. Agenda Behavioural targeting Snippets Snapshots
  • 3. What is it? Uses your web history to target ads Two types: onsite targeted content (purchase history, opens, profile information etc) ads across network sites (network history) In theory its win/win - consumers get relevant ads; advertisers get better ROI But there are privacy concerns
  • 4. How does it work? Ad network Travel site Ad space eCommerce site Ad space Blog Ad space News site Ad space Sport site Ad space
  • 5. Its all about the data From: ISP; own site stats; profile details; networks Approaches vary, often based on long history Some drill deep to make assumptions Eg: on a book store, I look at a book re kindergarten > Possible conclusion: I may be interested in SUVs Eg: I visit footie and BBQ sites Possible conclusion: I may be a man Many then add users to categories
  • 6. How does it work? Eg AdBrite: categorises users by history Advertisers can then target ads
  • 7. Who? In-site users: Big traffic sites eg Yahoo Media sites eg Fairfax, USAToday, UK Guardian OnSite services analytics providers Omniture Predictive intent Network services - Ad networks eg: ValueClick TRIBAL fusion Phorm frontporch also direct messages in browsers
  • 8. Results & new directions Yahoo Claims Smart Ads double the ROI 0f trad banner ads Launched Smart Ads to mobiles in May Microsoft Announced yesterday BT for mobile ads Categories based on data from Hotmail, Xbox, Bing searches, Windows Live profiles etc DallasNews.com Claims response rates of 7.7 v national average 0.33%
  • 9. Privacy June: US joint committee hearing on industry practices March: Tim Berners-Lee told the UK parliament ISPs should not be allowed to profile customers Feb: US FTA staff report recommends self-regulation with increased transparency; limited data retention etc Attempts to comply eg: Phorm stores data anonymously (24 digit ID distinguishing users, not identifying them). Channel / topic assigned to user, NO browse history Fetchback began offering opt-out in June Google launched behavioural targeting in March on AdSense ; Claims transparency with user preference management
  • 10. Snippets Bing gains traction and releases visual search beta* SEMPO study : mobile web access on the rise; click thru rates of 5-15% on campaigns, compared to 1% web average* Forrester study : 40% of online shoppers abandon pages taking 3 s to load Animoto video presentation tool pics, videos, text getting good reviews Android phones announced by LG, Motorola, INQ Mobile; now >10K apps FaceBook becomes cash flow positive France legislates to revoke illegal downloaders web privileges Adobe buys Omniture and Intuit buys Mint.com Survey: half smart phone users open to targeted ads eg restaurant offers Augmented reality Yelp iPhone Easter Egg; TEDxNSW call for standards* Google dominates Internet not just search - in India/Brazil*
  • 12. Google forms VERY good use interface Easy to email out and view compiled results Entire process approx 3 minutes! I could change themes easily; but couldnt see an easy way to brand or create my own theme. Is this potential revenue?
  • 13. Redbeacon wins TechCrunch50 Natural language search admired, eg cupcake maker > bakers Not just listings vetted providers; online appointments
  • 14. Google Labs FastFlip Enlarge & flip through ful magazine pages Ad revenue shared with publisher in return for full-page access
  • 15. Bing image search rocks Very easy to filter by pic type, content etc
  • 16. GoogleMaps addition Real time traffic flow added based on speed of mobile phones Aus is the 4 th country online (after USA, UK, France)
  • 17. Nation of Go tyre makers go social Users upload pics, trip details from mobile phones
  • 18. Chyngle local apps for mobiles Eg use local app to find the nearest stadium toilets Or order pizza from the stand delivered to your seat!
  • 19. Next time. Ideas? Feedback?