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Trading Companies What They Do and How to Use Them September 29, 2011 Lee Mulkey ALM COMPANY A Professional Management and Advisory Firm for Global Wholesale Distributors and Manufacturers That Sell Through Distributors.
Trading Companies  What They Do and How to Use Them Topics What Are Trading Companies Why We Need ITCs What ITCs Do Strategy Conflict Management
Trading Companies  What They Do Import Trading Companies - Purchase products or services from abroad and resell them domestically. They usually represent the buyer Export Trading Companies - Sell their products or services abroad. They usually represent the domestic manufacturer or supplier of the service Focus on Import Trading Companies (ITCs) today.
Import Trading Companies (ITCs) Ive used
Why ITCs Many manufacturers, assemblers and distributors  lack the  financial resources to develop a global supply chain   from scratch. In some cases they  lack the cultural knowledge  skills or IT needed to build and manage a global supply chain. Some owners/CEOs will not  commit the time to build personal relationships with key foreign suppliers. Many who establish their own GSCs  take years and have significant implementation problems.
What ITCs Do Provide immediate  access to global suppliers . Product expertise . Bridge  cultural and language barriers . Handle  ocean freight, customs, expediting and tracking . Generally eliminate need for  LCs and pre-paids . Finance inventories  until delivered to you (can be 60 days transit time). Assume  quality risk.
You Can Eliminate the ITC  But You Cant Eliminate What They Do   Price guarantee, Foreign Exchange Payment Liability, Warranty, Replacement, On-time Delivery Quality Risk Order Processing Costs Ordering Credit Terms, Currency, Terms & Conditions of Sale Financing Freight., Customs, Expediting Transaction Time & Legal Costs Negotiation Qualifying Lowest Bids Bid Process Product Knowledge, Inspection Find and Qualify Suppliers Cost Represented Steps in Supply Chain
Strategy Defining the Mission To Gain Market Dominance Success requires a competitive cost advantage Global supply chains provide cost advantage ITCs can be 1 st  step in building GSC
Strategy ITC Integration Principal Start foreign sourcing by using ITCs.  Use only ITCs based in U.S.  Multiple ITCs and competition are important. Trust but verify through competitive bidding Learn the ropes, train buyers and build systems to support global sourcing only then start going direct to Asian manufacturers. Dont try to steal the ITCs suppliers.
Conflict Management Conflict arises when the behavior of the ITC is in opposition to what you want.
When Conflict Is Good Conflict is desirable if it leads to: Communicating more frequently and effectively. Building  bridges of trust. Establish outlets for  expressing grievances . Critically  review ITCs past actions . Develop standardized  ways to deal with future conflict  and keep it within bounds.
The ITC Must Meet Performance Expectations Pricing Quality On-time delivery Be a Partner In Growing Your Business   Image in the Marketplace Viewed Favorably by Others In Industry Dont Screw Up
Managing the ITC Relationship Primary    ITC represents the only source of that product. Secondary    ITC is in the top two sources of that product. Tertiary    ITCs products are not exclusive / there are other competitively priced sources.
Tools to Manage the ITC If You Are Primary or a Secondary Use the three legged stool: Annual Planning Quarterly Supplier Reviews Continued Cost Reduction Activities Dont work with idiots or crooks  and dont do the work for them. Activity Management is the key to success. Make sure their bids are competitive, on-time and accurate.
Tools to Manage the ITC If You Are a Tertiary Be easy to do business with. E-mail, text, cell & your home phone number. Provide incentives for their continued cost reductions. Target pricing. Give some business to all -  keep them interested in you.
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ALM COMPANY A Professional Management and Advisory Firm for Global Wholesale Distributors and Manufacturers That Sell Through Distributors 01-817-291-4323  [email_address]

More Related Content

Trading Companies.9.29.11

  • 1. Trading Companies What They Do and How to Use Them September 29, 2011 Lee Mulkey ALM COMPANY A Professional Management and Advisory Firm for Global Wholesale Distributors and Manufacturers That Sell Through Distributors.
  • 2. Trading Companies What They Do and How to Use Them Topics What Are Trading Companies Why We Need ITCs What ITCs Do Strategy Conflict Management
  • 3. Trading Companies What They Do Import Trading Companies - Purchase products or services from abroad and resell them domestically. They usually represent the buyer Export Trading Companies - Sell their products or services abroad. They usually represent the domestic manufacturer or supplier of the service Focus on Import Trading Companies (ITCs) today.
  • 4. Import Trading Companies (ITCs) Ive used
  • 5. Why ITCs Many manufacturers, assemblers and distributors lack the financial resources to develop a global supply chain from scratch. In some cases they lack the cultural knowledge skills or IT needed to build and manage a global supply chain. Some owners/CEOs will not commit the time to build personal relationships with key foreign suppliers. Many who establish their own GSCs take years and have significant implementation problems.
  • 6. What ITCs Do Provide immediate access to global suppliers . Product expertise . Bridge cultural and language barriers . Handle ocean freight, customs, expediting and tracking . Generally eliminate need for LCs and pre-paids . Finance inventories until delivered to you (can be 60 days transit time). Assume quality risk.
  • 7. You Can Eliminate the ITC But You Cant Eliminate What They Do Price guarantee, Foreign Exchange Payment Liability, Warranty, Replacement, On-time Delivery Quality Risk Order Processing Costs Ordering Credit Terms, Currency, Terms & Conditions of Sale Financing Freight., Customs, Expediting Transaction Time & Legal Costs Negotiation Qualifying Lowest Bids Bid Process Product Knowledge, Inspection Find and Qualify Suppliers Cost Represented Steps in Supply Chain
  • 8. Strategy Defining the Mission To Gain Market Dominance Success requires a competitive cost advantage Global supply chains provide cost advantage ITCs can be 1 st step in building GSC
  • 9. Strategy ITC Integration Principal Start foreign sourcing by using ITCs. Use only ITCs based in U.S. Multiple ITCs and competition are important. Trust but verify through competitive bidding Learn the ropes, train buyers and build systems to support global sourcing only then start going direct to Asian manufacturers. Dont try to steal the ITCs suppliers.
  • 10. Conflict Management Conflict arises when the behavior of the ITC is in opposition to what you want.
  • 11. When Conflict Is Good Conflict is desirable if it leads to: Communicating more frequently and effectively. Building bridges of trust. Establish outlets for expressing grievances . Critically review ITCs past actions . Develop standardized ways to deal with future conflict and keep it within bounds.
  • 12. The ITC Must Meet Performance Expectations Pricing Quality On-time delivery Be a Partner In Growing Your Business Image in the Marketplace Viewed Favorably by Others In Industry Dont Screw Up
  • 13. Managing the ITC Relationship Primary ITC represents the only source of that product. Secondary ITC is in the top two sources of that product. Tertiary ITCs products are not exclusive / there are other competitively priced sources.
  • 14. Tools to Manage the ITC If You Are Primary or a Secondary Use the three legged stool: Annual Planning Quarterly Supplier Reviews Continued Cost Reduction Activities Dont work with idiots or crooks and dont do the work for them. Activity Management is the key to success. Make sure their bids are competitive, on-time and accurate.
  • 15. Tools to Manage the ITC If You Are a Tertiary Be easy to do business with. E-mail, text, cell & your home phone number. Provide incentives for their continued cost reductions. Target pricing. Give some business to all - keep them interested in you.
  • 16.
  • 17. ALM COMPANY A Professional Management and Advisory Firm for Global Wholesale Distributors and Manufacturers That Sell Through Distributors 01-817-291-4323 [email_address]

Editor's Notes

  • #4: SPEAKING NOTES Short Lecture: Review the types of intermediaries that comprise the marketing channel. Note that not all of these intermediaries are used by the firm and will vary depending on the industry, product, and other factors as to what channels will be used. Comment that the Marketing Channel is often referred to as the Trade of Distribution Channel. Wholesalers & Retailers Typically called merchants, or distributors (wholesalers) and buy, take title to, and resell the companys products. Brokers, Manufacturers Reps, & Sales Agents Look for customers, may negotiate a deal, but do not take title to the products. Facilitators May take part in the distribution process but generally do not get involved in selling or take title to the products themselves. OPTIONAL QUESTIONS TO ASK: Ask the participants what kind of intermediaries are typically used by domestic firms in China? Ask the participants what kind of intermediaries and/or facilitators does ADI use in China? Ask the participants what kind of intermediaries are typically used by foreign firms with no or little physical presence in China but want to sell their products here? Estimated time for this slide and discussion is 3 minutes. Reference: Kotler, pages 504 & 505.
  • #16: SPEAKING NOTES Describe some of the ways to manage the distributor if in the 3 rd or below position: ETDBW Channel Compensation to Individual but not as a company policy. Reward not a bribe. Pricing strategy refer to AMLP. Internal Champion Define and how to reward.