This document discusses key performance indicators (KPIs) for training consultants. It provides examples of KPIs, steps for creating a KPI system, and common mistakes to avoid. The document recommends defining objectives and key result areas, identifying tasks and procedures, and measuring results for each. It emphasizes linking KPIs to strategy and designing them to empower employees with relevant information. Various types of KPIs are defined, including process, input, output, leading, lagging, qualitative and quantitative. Resources for additional KPI materials are also listed.