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Transforming Companies into a
High-Performing Organization (HPO)
By: Asim Qari
Source: World Bank
every move
is counted!
 Lay-offs
 Communication
 Transparency
mechanics
&
humanics
mechanics
 Corporate Governance
 Organizational structure
 Systems & processes
 Policies & procedures
 Strategies
humanics
 Perceptions
 Thinking
 Feelings
 Relations
 Trust
engagement
vs.
experience
Employee Satisfaction
Employee Engagement
Employee Experience
Focused
Holistic
Organizational Health
Mechanics
+
Humanics
Humanics
HPO impact on business performance
Source: HPO Center research
HPO model
 Change process
 3-5 years
 5 success factors
AUTHENTIC
LEADERSHIP
#1
 Who drives the change
 Do we have the right leadership
Leadership comes at a cost; you need to put
yourself at risk to look after others; and never
sacrifice your people for the money or protect
your interest
Simon Sinek
What makes someone a Leader?
Desired Leadership
How can we
measure
Trustworthy?
The top 10 companies in the Global
Empathy Index increased in value more
than twice and generated 50% more
earnings
The Most Empathetic Companies, 2016
DECEMBER 01, 2016
Empathy Index, 2016
Some of the things we did:
Leadership philosophy
Leadership behaviors
Leadership assessment
Empathy index
MEANING
#2
 What drives satisfaction?
 What inspires us going to work?
 What value Im adding?
 Is it recognized by others?
What does it mean for:
SHAREHOLDERS MANAGEMENT EMPLOYEES
BHAG
big hairy audacious goal
 Big picture
 Strategy
 Communicate
 Momentum
Some of the things we did:
 Inspiring and short vision statement
 One pager purpose & strategy pillars
 Townhall meetings
DEVELOP
PEOPLE
#3
same way => same results
Transforming to HPO by Asim Qari - October 16, 2019
Some of the things we did:
 Learn over lunch
 Internal trainers
 e-learning platform
 Mentorship & coaching
 Quarterly seminar
TEAM-UP
#4
 Silo mentality
 Team dysfunction
 Environment
 Digital network
To go fast, go alone.
To go far, go together.
African proverb
 Break walls
 Essence of collaboration
 Bring people together
Some of the things we did:
 Cross-functional Teams
 Offer Initiatives to different Teams
 Workshops to debate and exchange views
 Rotational Assignments
 Team building activity
 Open space workplace
TOTAL
REWARD
#5
 What CEOs think of Rewards?
 Whats beyond?
Rewards: Closing the gap
2019 Global Human Capital Trends
APRIL 11, 2019
Transforming to HPO by Asim Qari - October 16, 2019
Some of the things we did:
 Personalized reward (bucket list)
 Career progression
 Creative Recognitions
Champ of the Month / Quarter / Year
Parking Spot / Long Weekend
Wall of Fame / Club Membership
Lunch with CEO / Executive Committee
HPO Framework
In a fast-moving economic climate, increasingly volatile global
economy, increased global competition, and the effect of
customer choice and increasing demands, organizations are in
need to reinvent themselves and compete on the basis of
speed, cost, quality, innovation, flexibility and customer
responsiveness. In this context, change-as-an-event is being
replaced by change-as-the-norm.
Linda Holbeche
Q&A
asim-qari

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Transforming to HPO by Asim Qari - October 16, 2019