Trion r12 customer

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The document provides training instructions for customer entry, receipt write-off, and balance forward billing in the Trion Receivables R12 Delta system. It outlines the steps to navigate to the customers window, create a new organization and customer site by entering information like address and business purpose, and select the receipt write-off application.

Agenda
? Customer Entry
? Receipt Write-Off
? Balance Forward Billing

Customer Entry
Navigate: Customers-> Standard
In the ‘Customers’ window click on the ‘Create’ button.

Customer Entry
In the ‘Create Organization’ window enter the ‘Organization Name’ (Customer) and enter
The CSR Initials.
Scroll down to the ‘Account Site Address’ section.

Customer Entry
In the ‘Account Site Address’ section enter the Customer address and scroll down to the
‘Business Purposes’ section.

Customer Entry
In the ‘Business Purposes’ section select the business purpose for this address.
Click on the ‘Save And Add Details’ button.

Customer Entry
Click on the ‘Create Site’ button to create a new site.

Customer Entry
In the ‘Create Account Site’ window enter the ‘Country’ and ‘Purpose’.
Click on the ‘Create Address’ button.

Customer Entry
In the ‘Business Purposes’ section select the business purpose and click on the ‘Finish’
button.

Customer Entry
New Customer site is established.

Receipt Write-Off
Select the ‘Receipt Write-Off’ option in the ‘Applications’ window.

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Trion r12 customer

1. Trion Receivables R12 Delta Training

2. Agenda ? Customer Entry ? Receipt Write-Off ? Balance Forward Billing

3. Customer Entry Navigate: Customers-> Standard In the ‘Customers’ window click on the ‘Create’ button.

4. Customer Entry In the ‘Create Organization’ window enter the ‘Organization Name’ (Customer) and enter The CSR Initials. Scroll down to the ‘Account Site Address’ section.

5. Customer Entry In the ‘Account Site Address’ section enter the Customer address and scroll down to the ‘Business Purposes’ section.

6. Customer Entry In the ‘Business Purposes’ section select the business purpose for this address. Click on the ‘Save And Add Details’ button.

7. Customer Entry The default profile of ‘New Customer’ is assigned to the customer.

8. Customer Entry Click on the ‘Create Site’ button to create a new site.

9. Customer Entry In the ‘Create Account Site’ window enter the ‘Country’ and ‘Purpose’. Click on the ‘Create Address’ button.

10. Customer Entry In the ‘Account Site Address’ section enter the Customer address and scroll down to the ‘Business Purposes’ section.

11. Customer Entry In the ‘Business Purposes’ section select the business purpose and click on the ‘Finish’ button.

12. Customer Entry New Customer site is established.

13. Receipt Write-Off Select the ‘Receipt Write-Off’ option in the ‘Applications’ window.

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Trion r12 customer

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