Troubleshooting
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This document outlines common computer problems and their solutions. It lists issues such as no display on monitor, disk boot failure, invalid system disk error, system file missing error, and slow system performance. For each problem, it provides steps to troubleshoot such as checking the power supply, RAM, hard drive cables, and reinstalling the operating system if needed. It also discusses causes of hard disk failure, incorrect date/time display, and blue screen errors along with solutions like scanning for malware, updating time zone or CMOS settings, and installing updated drivers.
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Troubleshooting
- 2. THE PROCESS OF ANALYZING & SOLVING THE PROBLEMS. 4/17/2019 2
- 3. PROBLEMS 3
- 4. 4LIST OF PROBLEMS POWER SUPPLY OK , NO DISPLAY ON MONITOR DISK BOOT FAILURE, INSERT SYSTEM DISK & PRESS ENTER KEY NO POWER SUPPLY TO SYSTEM UNIT LONG BEEP SOUNDS INVALID SYSTEM DISK, PRESS ANY KEY TO CONTINUE. SYS. FILE MISSING SYSTEM FREEZE SYSTEM PERFORMANCE SLOWS DOWN PRIMARY HARDDISK FAIL / SECONDARY HARDDISK FAIL SYSTEM DATE IS NOT DISPLAYED CORRECTLY EVEN AFTER UPDATING D & T
- 5. SOLUTIONS 5
- 6. 61.POWER SUPPLY IS OK
- 7. 7NO DISPLAY ON MONITOR
- 9. 92. LONG BEEP SOUNDS STILL PROBLEM OCCURS REPLACE THE RAM
- 10. 10 3.DISK BOOT FAILURE, INSERT SYSTEM DISK & PRESS ENTER KEY STILL PROBLEM OCCURS THEN RE-INSTALL THE OPERATING SYSTEM
- 11. 114.NO POWER SUPPLY TO SYSTEM UNIT STILL PROBLEM OCCURS THEN REPLACE THE SMPS
- 12. 125.INVALID SYSTEMDISK PRESS ANY KEY STILL PROBLEM OCCURS THEN RE-INSTALL THE OPERATING SYSTEM RE-PAIR THE OPERATING SYSTEM BY SYSTEM RESTORE OPTION
- 13. 136.SYSTEM FILE MISSING STILL PROBLEM OCCURS THEN RE-INSTALL THE OPERATING SYSTEM RE-INSTALL THE MISSING FILES USING OPERATING SYSTEM CD
- 14. 147.SYSTEM FREEZE TURN OFF SYSTEM & CHECK SMPS , PROCESSOR CHECK MOUSE & KEYBOARD CONNECTED PROPERLY OR NOT STILL PROBLEM OCCURS THEN RE-INSTALL THE OPERATING SYSTEM
- 15. 158.SYSTEM PERFORMANCE SLOWS DOWN 2) SEVERAL PROGRAMS ARE RUNNING AT A TIME 1) VIRUS ATTACK---------> ANTIVIRUS 3) DELETE THE TEMPORARY FILES 4) BAD CORRUPTED FILES
- 16. 169.HARD DISK FAILURE HARD DISK------> PHYSICAL, LOGICAL CHECK THE SATA CABLE IS CONNECTED OR NOT PHYSICAL-----> SMPS LOGICAL--------> FILES MISSING SO, RE-INSTALL OS
- 17. 17 10. SYSTEM DATE IS NOT DISPLAYED CORRECTLY EVEN AFTER UPDATING D & T MALWARE TIME ZONE CMOS
- 18. 18CMOS BATTERY
- 19. 19WHAT CAUSES BLUE SCREEN ERROR SCAN MALWARE SYSTEM RESTORE INSTALL UPDATED DRIVERS
- 20. 20CONTINUTION CHECK H/W PROBLEMS BOOT INTO SAFE MODE RE-INSTALL WINDOWS