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Turning First Time
Mobile Advertisers to
Believers
Christina D. Lao
Marketing Manager
McDonalds Philippines
@therealkringlao
9 July 2014
outline
The Digital Journey
The Mobile Transformation
The Trending Topics
the
digital
journey
52% 95%
of Filipinos are online
spending average
of 5.5 hours daily
Online time spent
on Social Media
the connected Filipino
531%
Growth in internet
usage (Highest in
the world)
MOST WIDELY USED
Ranked No. 8
worldwide
FAST GROWING
Ranked No. 10
worldwide
MOST ACTIVE USERS CAPTIVE AUDIENCE
Ranked No. 1 in ave
videos watched and mins
spent per session
35m 20m
Ranked No. 1
active users
34mins
8videos
the connected Filipino
24m
social media stats
967,273 likes
+0.52 % growth from May
1.45% engagement rate
82.6 K followers on Twitter
+2.60% growth from May
Around 10,000 subscribers on
YouTube
Over 32,000 followers on
Instagram
#McSpicy
best practice
#NationalBreakfastDay
Trended
#1
PAID consumer communication
and integrated brand campaigns
Our first digital-led
campaign with no
TV support.
Trended globally at
#3 and was picked
up by Bloomberg
and Huffington Post.
best practice
refueling young singles
and young adults looking
for balance & variety
TARGET
MARKET
best practice
Insight:
People go crazy
when they see
someone eating
something they
crave
best practice
owned media
the
mobile
transformation
mobile penetration million mobile
subscribers
smart phone growth
(2nd highest in ASEAN)
There are more
mobile phones
than people in the
Philippines
welcome to our world
Spent on mobile;
higher than global
average.
110% 110m 143 mins75%
growth in search for McDonalds
and delivery-related materials.41%
37m USD estimated size of the prize
per year of mobile delivery
mobile MDS
mobile creates a
SEA of opportunity for you
Mobile creates ales
Mobile creates ngagement
Mobile creates wareness
#1 mobile creates sales
CHALLENGE
SOLUTION
RESULTS
 Provide consumers with a more convenient
way of redeeming offers
 To save money on printing costs
 Create a mobile coupon site,
where users simply register to get
free McDonalds Ang Pao
coupons redeemable at any
McD store.
 With cross-platform advertising on
digital, print, and mobile display
 Over 28,000 unique registrations
in just 2 months
 +18% revenue to spend ratio for
mobile coupons vs. print coupons
McDonalds
Ang Pao Coupons
#1 mobile creates sales
CHALLENGE
SOLUTION
RESULTS
 Add another access point of McDonalds
delivery
 Optimize mcdelivery.com.ph for mobile
Develop a mobile-friendly version of
mcdelivery.com.ph
McDonalds Delivery
Mobile Site
1st month WITHOUT advertising:
 94 thousand monthly unique visits
 More than 20K transactions,
incremental to desktop version
#2 mobile creates
engagement
CHALLENGE
SOLUTION
RESULTS
 To amplify the newly launched Bundled
Meals big idea of inspiring people to enrich
their friendships by being physically
together.
Develop a mobile app that puts
value to minutes of real life
interactions.
McDonalds Coca-
Cola BFF Time Out App
Almost 30K downloads for first
month of launch
Turning First Time Mobile Advertisers Into Mobile Believers
#3 mobile creates
awareness
Save the
number
Increase McDonalds delivery number recall
and awareness
Launch a simple yet effective
campaign that would not only make
customers remember McDs delivery
number but actually save it on their
phones for easy access/reference
Creating Number
Awareness
 75,000 redemptions and counting
 Estimated at least 500,000
phones with McDonalds delivery
number
CHALLENGE
SOLUTION
RESULTS
The
Trending
Topics
Top
Tweets
The biggest risk is not
taking any risk.In a world
that is changing really
quickly, the only strategy
that is guaranteed to fail is
not taking risk.
Mark Zuckerberg
@therealkringlao
#startbelieving
#thankyou
Phuc.Truong@mobext.com
Turning First-Time Mobile
Advertisers to Believers
By
Arthur Policarpio
Managing Director, Mobext, Asia-Pacific
If mobile is big,
wheres the
money?
Advertisers know its big.
invest in mobile
48% 40%
mobile will be more importan
than radio in 2 years
53%
say mobile will be as equally
important as TV in 2 years
62%
say mobile will be as equally
important as outdoor in 2
years
38%
say mobile will be more
important than print in 2
years.
Why arent
advertisers
spending more?
Limited knowledge+expertise (63%)
5
Lack of reliable framework
for measuring success (63%)
6
14
Mobile = traditional
Measuring mobile by the same
yardstick as traditional media
15
Lack of case studies
Advertisers =
SCARED.
Phuc.Truong@mobext.com
Solving the Problem
21
#1 Visionary Clients
18
Geoffrey Moores Crossing the Chasm
19
Techies:
In love with technology
Visionaries:
Get ahead of the market
Pragmatists:
Want predictable
progress Conservatives:
Stick with satus
quo
Skeptics:
If it aint broke,
dont fix it
Progress happens
because of the
crazy ones who
were willing to take
a risk and
re-invent the game.
Turning First Time Mobile Advertisers Into Mobile Believers
Why cant
marketers think
like these crazy
ones when it
comes to mobile?
17
They all recognized an opportunity,
risked it all, and took the plunge...
before data/proof came.
21
#2 The Start-up Mentality
22
We applied the Lean Startup
Approach to Mobile Marketing
Test & Learn (Fail)
23
Scale and Succeed
24
Speed is Critical
If we can reduce the
time between pivots
We can increase our
odds of success
Before we run out of
money
25
What you did in 6 months,
we can do in 24 hours
26
From this...
27
24 hours
To this
We co-funded first-time mobile
investments by advertisers
28
21
#3 Talk Business
Bias to Creative Flair, Awards
30
Awards Creativity
Technology
What keeps CEOs awake at night?
31
3 Things that Matter to CEOs
We have to stop thinking of
mobile as just a media channel.
 marketing
 commerce/distribution
 customer service
 research
 product development
 business model
Business Transformation
Platform
20
37
息 Mobext 2012 mobext.com
P&Gs In-Store Tablet Marketing
37
息 Mobext 2012 mobext.com
38
息 Mobext 2012 mobext.com
41
息 Mobext 2012 mobext.com
40
Largest one-to-one in-store
marketing in the Philippines
First in the world (for P&G)
32%
Increase in basket size
3
Talk Business (Not Awards)
29
1
Visionary Clients
2
Startup Mentality
Phuc.Truong@mobext.com
Closing Message to
Advertisers
19
Techies:
In love with technology
Visionaries:
Get ahead of the market
Pragmatists:
Want predictable
progress Conservatives:
Stick with satus
quo
Skeptics:
If it aint broke,
dont fix it
You will be bombarded with facts, statistics, data,
case studies, best practices...
41
Turning First Time Mobile Advertisers Into Mobile Believers
43
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Turning First Time Mobile Advertisers Into Mobile Believers