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Ello: some suggestion for even better user experience

Tobias Limbach
Tobias Limbach

We like Ello! Beautiful design meets beautiful content. But sime small things can be improved, to deliver an even better user experience. Here are some suggestions.

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UX User Experience ofEllo: Ello! orMellow?
UX OFELLO ELLO! ORMELLOW? ELLO SAYS: Ellois a simple, beautiful, and ad-free social network []. WE SAY: We like Ello! Its straightforward design and the clear navigation are appealing. The Ellovision and its user experiencemake a good match. Tip to the hat, chaps! Sorry, however, and even if that sounds old-fashioned: There are some usability flaws left. https://ello.co/wtf/post/about
Simple design simple challenges
USERS FEEDBACK 34 respondents (Non ElloUsers) had a short look at Ellosprivacy settings and answered one simple question: Which of the switch button below do you think is saying YES? UX OFELLO OPINION POLL: PRIVACY SETTINGS or https://ello.co/settings
OPINION POLL: PRIVACY SETTINGS 68% 32% 0% 10% 20% 30% 40% 50% 60% 70% 80% grey (activated) white (activated) UX OFELLO RESEARCH FACT Only 68 % of participants stated that the grey coloured switch button is activated. So one third of all users in our random sample was wrong or at least insecure about the actual privacy settings. THE REASON: Lacking self-descriptiveness of the button design THE RISK: The UX might be weakened by this gap between the Ellovision and its design reality. SUGGESTION The design of switch buttons is frequently discussed in the design community. We assume that less errors would occur when the contrast is higher or if the activated buttons are highlighted. Which Switch Button do you believe is activated?
UX OFELLO REGISTRATION PROCESS REVISITED We did not attempt to review the whole UX of Ello. It intrigued us, however, if the open sesame AKA registration process reflects the Ellovision or if it needs veritable gate crashing qualities to enter.
UX OFELLO REGISTRATION WE THINK During registration, it can happen that users make errors when 損the user name wasnt available anymore 損the password didnt match security requirements None of this was obvious first, so we had to try again and again. No helpful feedback what was wrong, was providedFun. Not. xxxxxxxxxxxxxx xxxxx https://ello.co/enter
UX OFELLO REGISTRATION WE THINK The prove you are a human game rigorously breaks with Ellosvisual style. It thus does not appear to be part of the process and can be overseen despite its visual dominance. A sudden stop at registration can be the result. 損We saw users struggling and stop the sign up, because they did not see the game 損So, will users sign up, once they have to stop for a few seconds? Once this barrier is taken, the Create Account button seems to lack affordance. 損The game is fun, and draws a lot of attention. 損Will users step out of the game and resume the sign-up process? Will they see the Create Account button? xxxxxxxxxxxxxx xxxxx https://ello.co/enter
UX OF ELLO 100 % AWESOME RESPONSIVE DESIGN We tried Elloon different devices and OS. On all mobiles it is amazing. In our experience, Ellosresponsive design is state-of-the-art. We can easily recognize key features across devices, feel at home immediately and dont have to learn many new interactions. Thank you, Ellofor responsive design and flexibility.
UX OFELLO OURCONCLUSION ELLO IS SIMPLE AND BEAUTIFUL Ellosfocus is on content. The design is clear and crisp, and doesnt distract from the content. But sometimes we need the design to help us find the right way -and give us feedback, when we need help. DEARELLO! SIMPLE, BEAUTIFUL AND AD-FREE BUT SOME UI POLISHING STILL NEEDS TO BE DONE. . Great design experienceneedsgreatuserexperience.
www.uid.com Malte Kr旦kel USABILITY ENGINEER malte.kroekel@uid.com Tobias Limbach TEAM MANAGER USER EXPERIENCE DESIGN tobias.limbach@uid.com
UX OFELLO SOURCESFORPICTURES 1)https://ello.co/friends(sayEllo on slide1) 2)https://ello.co/wtf/post/about(Abouton slide2) 3)https://ello.co/settings(Settings on slide4) 4)https://ello.co/enter(Registration processon slide6 and 7) 5)際際滷 8 息 Tobias Limbach

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Ello: some suggestion for even better user experience

  • 1. UX User Experience ofEllo: Ello! orMellow?
  • 2. UX OFELLO ELLO! ORMELLOW? ELLO SAYS: Ellois a simple, beautiful, and ad-free social network []. WE SAY: We like Ello! Its straightforward design and the clear navigation are appealing. The Ellovision and its user experiencemake a good match. Tip to the hat, chaps! Sorry, however, and even if that sounds old-fashioned: There are some usability flaws left. https://ello.co/wtf/post/about
  • 3. Simple design simple challenges
  • 4. USERS FEEDBACK 34 respondents (Non ElloUsers) had a short look at Ellosprivacy settings and answered one simple question: Which of the switch button below do you think is saying YES? UX OFELLO OPINION POLL: PRIVACY SETTINGS or https://ello.co/settings
  • 5. OPINION POLL: PRIVACY SETTINGS 68% 32% 0% 10% 20% 30% 40% 50% 60% 70% 80% grey (activated) white (activated) UX OFELLO RESEARCH FACT Only 68 % of participants stated that the grey coloured switch button is activated. So one third of all users in our random sample was wrong or at least insecure about the actual privacy settings. THE REASON: Lacking self-descriptiveness of the button design THE RISK: The UX might be weakened by this gap between the Ellovision and its design reality. SUGGESTION The design of switch buttons is frequently discussed in the design community. We assume that less errors would occur when the contrast is higher or if the activated buttons are highlighted. Which Switch Button do you believe is activated?
  • 6. UX OFELLO REGISTRATION PROCESS REVISITED We did not attempt to review the whole UX of Ello. It intrigued us, however, if the open sesame AKA registration process reflects the Ellovision or if it needs veritable gate crashing qualities to enter.
  • 7. UX OFELLO REGISTRATION WE THINK During registration, it can happen that users make errors when 損the user name wasnt available anymore 損the password didnt match security requirements None of this was obvious first, so we had to try again and again. No helpful feedback what was wrong, was providedFun. Not. xxxxxxxxxxxxxx xxxxx https://ello.co/enter
  • 8. UX OFELLO REGISTRATION WE THINK The prove you are a human game rigorously breaks with Ellosvisual style. It thus does not appear to be part of the process and can be overseen despite its visual dominance. A sudden stop at registration can be the result. 損We saw users struggling and stop the sign up, because they did not see the game 損So, will users sign up, once they have to stop for a few seconds? Once this barrier is taken, the Create Account button seems to lack affordance. 損The game is fun, and draws a lot of attention. 損Will users step out of the game and resume the sign-up process? Will they see the Create Account button? xxxxxxxxxxxxxx xxxxx https://ello.co/enter
  • 9. UX OF ELLO 100 % AWESOME RESPONSIVE DESIGN We tried Elloon different devices and OS. On all mobiles it is amazing. In our experience, Ellosresponsive design is state-of-the-art. We can easily recognize key features across devices, feel at home immediately and dont have to learn many new interactions. Thank you, Ellofor responsive design and flexibility.
  • 10. UX OFELLO OURCONCLUSION ELLO IS SIMPLE AND BEAUTIFUL Ellosfocus is on content. The design is clear and crisp, and doesnt distract from the content. But sometimes we need the design to help us find the right way -and give us feedback, when we need help. DEARELLO! SIMPLE, BEAUTIFUL AND AD-FREE BUT SOME UI POLISHING STILL NEEDS TO BE DONE. . Great design experienceneedsgreatuserexperience.
  • 11. www.uid.com Malte Kr旦kel USABILITY ENGINEER malte.kroekel@uid.com Tobias Limbach TEAM MANAGER USER EXPERIENCE DESIGN tobias.limbach@uid.com
  • 12. UX OFELLO SOURCESFORPICTURES 1)https://ello.co/friends(sayEllo on slide1) 2)https://ello.co/wtf/post/about(Abouton slide2) 3)https://ello.co/settings(Settings on slide4) 4)https://ello.co/enter(Registration processon slide6 and 7) 5)際際滷 8 息 Tobias Limbach