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UMUNNAKWE SHEDRACK
No. 2, Umuakali Naze, Owerri, Imo State.
shedrackumunnakwe08@gmail.com
07030628252, 08179232896
State Of Origin: Imo
Marital Status: Single
Sex: Male
Nationality: Nigerian
CAREER OBJECTIVE
Seeking a career in a challenging atmosphere where i will use my life experiences as well as my
interpersonal skills not only to allow myself grow professionally, but to firmly contribute towards
the achievement of the mission and values of any organisation I find myself, to work for an
organisation that gives me the platfoam to develop new skill while utilizing my present
knowledge.
SKILLS
Good communication skill
Result-driven and detail-oriented.
Good interpersonal skill
High integrity, ethically and professionally motivated.
Good decision capability and time management skill
Good team player
Committed to good ethical standard
Work independently with minimum supervision
EDUCATIONAL QUALIFICATION
Post Graduate Diploma in Education {PGDE} In-view
National Open University {NOUN}
Certificate of National Service {NYSC} 2015
HND in Electrical/Electronic Engineering{Instrumentation & Control} 2013
Federal Polytechnic Nekede, Owerri Imo State
OND in Electrical/Electronic Engineering 2010
Federal Polytechnic Nekede, Owerri Imo State
Senior School Certificate {NECO} 2006
Ogbeke Secondary School, Obibi-Ezina, Imo State
TRAINING/CERTIFICATION
Project Management Professional Institute 2015
Project Management Professional {P.M.P}
Deeprimex Consulting 2015
Health, Safety and Environment {HSE}
Multi Digital Technology 2015
Enterpreneurship and Job Empowerment
ISON BPO International Limited 2015
Customer Care Representative {C.C.R}
First Class System Technology 2007
Computer Appreciation / Database
WORKING EXPERIENCE
ISON BPO Limited {MTN Nigeria Call Center} Ibadan, Oyo State 2015
{Customer Care Representative (CCR)}
My duties are to pick customers inbound calls, where I identify, verify, empathize
and resolve customer queries.
Sacred Heart Sec. School, Ibadan, Oyo State. 2015
(Physics Teacher[NYSC])
As part of the one year mandatory NYSC scheme, I was the
Physics tutor. I increased students interest and improved
their performance on the subject
Grand Hotels Asaba, Delta State 2011
(Technician {Industrial Attachment)
My duties were troubleshooting the Hotel’s computers
and servicing of in-house electrical equipments.
Ac Nielson, Owerri, Imo State 2008
(Consumer Relation Personnel)
Performed door to door interview of consumers concerning
certain products, to ascertain consumer reactions to the
products and seeking their opinions on how to further improve quality.
INTEREST
Information and Communication.
Football
Reading
REFEREES
Mr. Maximus Obinna Mr. Ndubuisi Nzeagwu
Lecturer, Nigeria Prison Service
Department of Micro-Biology, Owerri,
Imo state Polytechnic, Imo State.
Umuagwo, 08033888661 08035449557

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UMUNNAKWE SHEDRACK 2~1

  • 1. UMUNNAKWE SHEDRACK No. 2, Umuakali Naze, Owerri, Imo State. shedrackumunnakwe08@gmail.com 07030628252, 08179232896 State Of Origin: Imo Marital Status: Single Sex: Male Nationality: Nigerian CAREER OBJECTIVE Seeking a career in a challenging atmosphere where i will use my life experiences as well as my interpersonal skills not only to allow myself grow professionally, but to firmly contribute towards the achievement of the mission and values of any organisation I find myself, to work for an organisation that gives me the platfoam to develop new skill while utilizing my present knowledge. SKILLS Good communication skill Result-driven and detail-oriented. Good interpersonal skill High integrity, ethically and professionally motivated. Good decision capability and time management skill Good team player Committed to good ethical standard Work independently with minimum supervision EDUCATIONAL QUALIFICATION Post Graduate Diploma in Education {PGDE} In-view National Open University {NOUN} Certificate of National Service {NYSC} 2015 HND in Electrical/Electronic Engineering{Instrumentation & Control} 2013 Federal Polytechnic Nekede, Owerri Imo State OND in Electrical/Electronic Engineering 2010 Federal Polytechnic Nekede, Owerri Imo State Senior School Certificate {NECO} 2006 Ogbeke Secondary School, Obibi-Ezina, Imo State TRAINING/CERTIFICATION Project Management Professional Institute 2015 Project Management Professional {P.M.P}
  • 2. Deeprimex Consulting 2015 Health, Safety and Environment {HSE} Multi Digital Technology 2015 Enterpreneurship and Job Empowerment ISON BPO International Limited 2015 Customer Care Representative {C.C.R} First Class System Technology 2007 Computer Appreciation / Database WORKING EXPERIENCE ISON BPO Limited {MTN Nigeria Call Center} Ibadan, Oyo State 2015 {Customer Care Representative (CCR)} My duties are to pick customers inbound calls, where I identify, verify, empathize and resolve customer queries. Sacred Heart Sec. School, Ibadan, Oyo State. 2015 (Physics Teacher[NYSC]) As part of the one year mandatory NYSC scheme, I was the Physics tutor. I increased students interest and improved their performance on the subject Grand Hotels Asaba, Delta State 2011 (Technician {Industrial Attachment) My duties were troubleshooting the Hotel’s computers and servicing of in-house electrical equipments. Ac Nielson, Owerri, Imo State 2008 (Consumer Relation Personnel) Performed door to door interview of consumers concerning certain products, to ascertain consumer reactions to the products and seeking their opinions on how to further improve quality. INTEREST Information and Communication. Football Reading REFEREES Mr. Maximus Obinna Mr. Ndubuisi Nzeagwu Lecturer, Nigeria Prison Service Department of Micro-Biology, Owerri, Imo state Polytechnic, Imo State. Umuagwo, 08033888661 08035449557