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The UIUC Experience



Lori Mestre, University of Illinois at Urbana-Champaign
Circulation   Twitter Followers
increase -    increase  61%
46.3%
              Library
              Instruction
              22% increase
Upper Floor-
Group Study
Gaming
          Center
 Macs
 and                              Computer
Digital                            Cluster
Display      Exhibit
             Cases     Partners
Undergraduate Library -UIUC Reference and Learning Commons
Undergraduate Library -UIUC Reference and Learning Commons
Undergraduate Library -UIUC Reference and Learning Commons
Undergraduate Library -UIUC Reference and Learning Commons
Undergraduate Library -UIUC Reference and Learning Commons
   Loanable Technology
   Technology throughout the Library
   Technology Support
     Wireless
     Cites Laptop Clinics
     ICS Student Computer Lab
     Gaming
     Scanning
Undergraduate Library -UIUC Reference and Learning Commons
Undergraduate Library -UIUC Reference and Learning Commons
Online and in the UGL
Undergraduate Library -UIUC Reference and Learning Commons
Undergraduate Library -UIUC Reference and Learning Commons
Undergraduate Library -UIUC Reference and Learning Commons
Monthly Exhibits
Unique Collections  by Student and Faculty Request



                                        Graphic Novels




                     Gaming and DVDS
Undergraduate Library -UIUC Reference and Learning Commons
http://www.library.illinois.edu/ugl/about/upperrooms.html




                                                            http://www.library.illinois.edu/ugl/
Increased Online Resources and Instruction

     Subject/Research
                            Videos
          Guides



     Learning Objects    Instructional
       Embedded            Tutorials



          Mobile
                        Ask a Librarian
        Technology
Subject/Class Guides --- LibGuides




    http://www.library.illinois.edu/ugl/
    subjects/subjects.html
Developed in collaboration with the faculty member in
anticipation of a class assignment (Pro/Con)
Undergraduate Library -UIUC Reference and Learning Commons
Videos




http://www.library.illinois.edu/
ugl/about/videos.html
Undergraduate Library -UIUC Reference and Learning Commons
http://m.library.illinois.edu/
Undergraduate Library -UIUC Reference and Learning Commons
Undergraduate Library -UIUC Reference and Learning Commons
In Person and Chat Stats




                                                   Sunday
600



500



400



300



200



100



  0
      10:00 AM 11:00 AM 12:00 PM 1:00 PM 2:00 PM 3:00 PM 4:00 PM 5:00 PM 6:00 PM 7:00 PM 8:00 PM 9:00 PM 10:00 PM 11:00 PM
All Days Combined                  Readjusting staff from
4500
                                                                                         in person to chat
4000                                                                                     reference to
3500
                                                                                         accommodate need
3000


2500


2000


1500


1000


 500


   0
       8:00 AM 9:00 AM 10:00 AM 11:00 AM 12:00 PM 1:00 PM 2:00 PM 3:00 PM 4:00 PM 5:00 PM 6:00 PM 7:00 PM 8:00 PM 9:00 PM 10:00 PM 11:00 PM
Undergraduate Library -UIUC Reference and Learning Commons
Question Board                                E-Mail
                      IM Collaborator/
                           Chat
 Text a Librarian                        Google Voice




          Podcasts of responses
Publicizing Services
Undergraduate Library -UIUC Reference and Learning Commons
   Twitter
   Face Book
   Web Page
   Partners
   Large Flat Screens
   Library Tool Bar (on public computers/webpages)
Undergraduate Library -UIUC Reference and Learning Commons
Develop                                 Provide
 Systematic                              Computer
  Ongoing           Use Jing in our      Availability
 Assessment        Chat Interactions       Screen



                   Staff a Tech Desk
                    (working with
Create a Digital       partners)          Investigate
   Learning                            Tutoring Services
  Commons
http://www.library.illinois.edu/ugl/




              Lori Mestre

         lmestre@illinois.edu


               October, 2011

University of Illinois at Urbana-Champaign

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Undergraduate Library -UIUC Reference and Learning Commons