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NATIONAL KAPODISTRIAN UNIVERSITY OF ATHENS
Supplementary education courses
Using innovative methods of distance learning
PM  MANAGING PROJECTS:
METHODS FOR THE PROJECT
START SUB-PROCESS
UNIT 1. DEFINING THE PROJECT SCOPE AND
PROJECT CONTEXT
SUBUNIT 2. Social context: The project
environments analysis
In this subunit a detailed identification, classification
and analysis of the project interested parties is
presented, in order to prepare for proactive and/or
corrective actions, to ensure the projects success.
Correlation to specific ICB competences is
documented and these are also presented.
Project mgmt success
Interested parties
Requirements & objectives
Risks & opportunity
Quality
Project organization
Teamwork
Problem solution
Project structures
Scope & deliverables
Time & project phases
Resources
Cost & finance
Purchase & contract
Changes
Control & reporting
Information & documentation
Communication
Start-up
Close-out
Leadership
Engagement & motivation
Self control
Assertiveness
Relaxation
Openness
Creativity
Results orientation
Efficiency
Consultation
Negotiation
Conflict & crisis
Reliability
Values appreciation
Ethics
Project orientation
Programme orientation
Portfolio orientation
PPP implementation
Permanent organization
Business
Systems, Products &
Technology
Personnel mgmt
Health, Security, Safety &
Environment
Finance
Legal
Correlation to the IPMA Competence Baseline
People or groups,
who are interested
in the performance
and/or success
of the project,
or who are
constrained
by the project.
Generalizing, it can be a
non-human entity, a virtual
interested party, such as the
natural environment or the
future generations.
IDENTIFY
ANALYSE
COMMUNICATE
ENGAGE
Social environments (interested parties)
management
裡凌了旅留亮
旅 凌旅 interested parties 凌 ICB 3.0 虜留旅 social environments 凌
pm baseline 3.0 竜溜僚留旅 旅凌隆僚留亮凌旅.
里留 竜僚隆旅留竜亮竜僚留 亮劉侶 竜溜僚留旅 留 流 凌亮略隆竜 凌マ僚.
束隆竜留略損 竜僚隆旅留竜亮竜僚留 亮劉侶  .. 凌 竜旅硫略了了凌僚 (留凌溜), 侶
虜了旅亮留旅虜流 留了了留粒流, 流 束亮侶 留僚慮マ旅僚留損  .. 虜略凌旅凌 留竜旅了凌亮竜僚凌
竜溜隆凌 龍マ僚 流 ホ, 劉竜旅 僚留 留僚旅凌竜凌僚留旅 留 虜略凌旅留 凌亮略隆留
虜留旅 留流 了凌粒溜龍竜留旅  竜僚隆旅留竜亮竜僚凌 亮劉凌.
裡竜 竜溜侶 留凌溜留 劉凌旅留 凌亮略隆留, 侶僚 留僚溜凌旅侶 凌凌流 虜留旅
凌僚溜隆留 凌竜溜了凌僚 僚留 留僚留了略硫凌僚 凌 project manager 虜留旅 留 略了了留 亮劉了侶
凌 project organization.
里留 竜僚隆旅留竜亮竜僚留 亮劉侶 竜侶竜略龍凌僚 流 竜侶竜略龍凌僚留旅 留 侶僚 竜虜劉了竜侶
流/虜留旅 留 留 留凌竜了劉亮留留 凌 劉粒凌.
 竜旅凌流 隆竜僚 虜留慮凌溜龍竜留旅 亮竜 留僚旅虜竜旅亮竜僚旅虜 凌, 留虜竜溜 虜略凌旅凌 僚留
慮竜竜溜 旅 竜侶竜略龍竜留旅, マ竜 僚留 了凌粒旅竜溜  竜僚隆旅留竜亮竜僚凌 亮劉凌.
SHAREHOLDERS EMPLOYEES
WORKFORCE
UNIONS
INTERNAL
ENVIRONMENT
EXTERNAL
ENVIRONMENT
PARTNERS
CUSTOMERS
CONSUMER
UNIONS
SUPPLIERSCOMPETITORS
FINANCIAL
INSTITUTIONS
FUTURE
GENERATIONS
LOCAL COMMUNITY &
INSTITUTIONS
NATIONAL
COMMUNITY &
INSTITUTIONS
GLOBAL
ENVIRONMENT
GLOBAL
COMMUNITY &
INSTITUTIONS
NGOs
MARKET place WORK place
ENVIRONMENT
SOCIETY
Interested parties of the permanent
organization (example)
SHAREHOLDERS EMPLOYEES
not working
on the project
WORKFORCE
UNIONS
INTERNAL
ENVIRONMENT
EXTERNAL
ENVIRONMENT
PARTNERS
CUSTOMERS
CONSUMER
UNIONS
SUPPLIERS
COMPETITORS
FINANCIAL
INSTITUTIONS
FUTURE
GENERATIONS
LOCAL COMMUNITY &
INSTITUTIONS
NATIONAL
COMMUNITY &
INSTITUTIONS
GLOBAL
ENVIRONMENT
GLOBAL
COMMUNITY &
INSTITUTIONS
NGOs
Interested parties of the temporary
organization (example)
PROJECT
裡凌了旅留亮
 留凌粒略侶侶 亮竜留両 竜竜旅虜ホ 虜留旅 竜両竜旅虜ホ 竜僚隆旅留竜凌亮劉僚僚
亮竜ホ 隆旅留劉竜旅 凌僚 亮僚旅亮凌 凌粒留僚旅亮 虜留旅 凌僚 凌旅僚 凌粒留僚旅亮
(劉粒凌).
凌凌流: 略凌旅凌 竜僚隆旅留竜亮竜僚凌 亮劉凌 竜溜僚留旅 隆僚留 僚留 竜溜僚留旅:
 束竜竜旅虜損 凌僚 凌粒留僚旅亮 虜留旅 束竜両竜旅虜損 凌 劉粒凌.
 束竜両竜旅虜損 凌僚 凌粒留僚旅亮 虜留旅 束竜竜旅虜損 凌 劉粒凌.
Internal
Actual
Collaborative
Demanding
High affected
High influent
External
Virtual
Agressive
Dormant
Low affected
Low influent
Social environments (interested parties)
classification
POWER (INFLUENCE)
INTEREST
URGENCY
LEGITIMACY
(EFFECT)
DominantDangerous
Definitive
Social environments (interested parties)
taxonomy
Important
裡凌了旅留亮
 留両旅僚亮侶侶 僚 竜僚隆旅留竜凌亮劉僚僚 亮竜ホ 亮竜 硫略侶 侶僚 留旅虜流 虜留略留両侶 亮竜
溜留 留留虜侶旅旅虜略:
o Demanding (留旅侶旅虜) / Dormant (隆留僚劉)
o High affected (離侶了略 侶竜留龍亮竜僚凌) / Low affected (律留亮侶了略
侶竜留龍亮竜僚凌)
o High influent (竜 離侶了流 旅凌流) / Low influent (竜 律留亮侶了流 旅凌流)
隆溜僚竜旅 劉竜竜旅 僚隆留亮凌 凌 竜旅旅亮:
 Dangerous (旅虜溜僚隆僚凌): Demanding   Power   Legitimacy 
 Important (裡侶亮留僚旅虜): Demanding   Power   Legitimacy 
 Dominant (溜留凌): Demanding   Power   Legitimacy 
 Definitive (留慮凌旅旅虜): Demanding   Power   Legitimacy
KEEP
SATISFIED
MANAGE
CLOSELY
MONITOR
(minimum effort)
KEEP
INFORMED
HIGH
HIGH
LOW Interest or Urgency
Power
Social environments (interested parties)
treatment
裡凌了旅留亮
 隆旅留竜溜旅侶 僚 竜僚隆旅留竜凌亮劉僚僚 亮竜ホ 亮竜 硫略侶 侶僚 留旅虜流 虜留略留両侶 亮竜
隆凌 留留虜侶旅旅虜略:
o Demanding (留旅侶旅虜) / Dormant (隆留僚劉)
o High influent (竜 離侶了流 旅凌流) / Low influent (竜 律留亮侶了流 旅凌流)
隆溜僚竜旅 劉竜竜旅 僚隆留亮凌 竜旅旅亮凌:
 Monitor (留留虜凌了凌慮侶侶): Demanding   Power 
 Keep informed (了侶凌侶侶): Demanding   Power 
 Keep satisfied (虜留僚凌凌溜侶侶): Demanding   Power 
 Manage closely (裡僚竜流 隆旅留竜溜旅侶): 留旅侶旅虜   旅凌流 
凌凌流: 里留 留留虜侶旅旅虜略 竜溜僚留旅 隆僚留亮旅虜略 虜留旅 亮凌竜溜 僚留 亮竜留硫了侶慮凌僚
虜留略 侶 隆旅略虜竜旅留 凌 劉粒凌! .. 虜略凌旅凌 亮侶 留留旅侶旅虜 竜僚隆旅留竜亮竜僚凌
亮劉凌 亮竜 旅流 竜旅凌流 亮凌竜溜 僚留 亮竜留硫了侶慮竜溜 竜 留留旅侶旅虜. 
竜旅旅亮 凌 劉竜旅 虜留旅 留 僚留 亮竜留硫了侶慮竜溜.
PROJECT X
Project Sponsor

Project Manager

Project Team

INTERNAL
Not project
team employees

Project
Contributors

Project
Suppliers

Project
Customers

Project
Competitors
EXTERNAL
Social environments (interested parties)
example graph
裡凌了旅留亮
里留 溜留 亮硫凌了留 竜旅虜 / 隆劉竜凌 / 僚侶旅虜 留竜旅虜凌僚溜龍凌僚 侶僚
竜虜溜亮侶侶 侶 留僚略了侶 粒旅留 侶僚 留旅虜流 凌隆旅略慮竜侶 粒旅留 凌 劉粒凌.
 留留侶 留 凌 劉粒凌 留竜旅虜凌僚溜龍竜旅 (凌旅凌旅虜略) 凌 僚隆留亮凌
留溜侶侶 / 旅凌流, 流 留溜侶侶 / 旅凌流 虜留旅 侶竜留亮凌.
旅 隆旅留虜竜虜凌亮亮劉僚竜 粒留亮亮劉 留竜旅虜凌僚溜龍凌僚 侶僚 竜旅虜凌旅僚僚溜留 流/虜留旅 留了了侶了凌-
竜旅凌流 亮竜留両 僚 両竜旅虜ホ 竜僚隆旅留竜凌亮劉僚僚 亮竜ホ.
里留 竜旅虜略 竜僚隆旅留竜亮竜僚留 亮劉侶 劉凌僚, 竜両 凌旅亮凌, 慮竜旅虜流
凌隆旅略慮竜侶.
旅留 了留 留 竜了旅虜マ 留竜旅虜凌僚旅龍亮竜僚留 竜僚隆旅留竜亮竜僚留 亮劉侶 劉竜旅 僚留
略凌僚 留 虜留略了了侶了留 劉隆旅留 竜旅虜凌旅僚僚溜留 虜留旅 隆旅留竜溜旅侶, マ竜 侶
留旅虜流 竜虜溜亮侶侶 粒旅留 侶僚 凌隆旅略慮竜侶 僚留 硫竜了旅ホ塾杵留旅, 流 凌了略旅凌僚 僚留
亮侶僚 竜旅隆竜旅僚ホ塾杵留旅.

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University of Athens - Advanced project management sample presentation_gr

  • 1. NATIONAL KAPODISTRIAN UNIVERSITY OF ATHENS Supplementary education courses Using innovative methods of distance learning PM MANAGING PROJECTS: METHODS FOR THE PROJECT START SUB-PROCESS UNIT 1. DEFINING THE PROJECT SCOPE AND PROJECT CONTEXT
  • 2. SUBUNIT 2. Social context: The project environments analysis In this subunit a detailed identification, classification and analysis of the project interested parties is presented, in order to prepare for proactive and/or corrective actions, to ensure the projects success. Correlation to specific ICB competences is documented and these are also presented.
  • 3. Project mgmt success Interested parties Requirements & objectives Risks & opportunity Quality Project organization Teamwork Problem solution Project structures Scope & deliverables Time & project phases Resources Cost & finance Purchase & contract Changes Control & reporting Information & documentation Communication Start-up Close-out Leadership Engagement & motivation Self control Assertiveness Relaxation Openness Creativity Results orientation Efficiency Consultation Negotiation Conflict & crisis Reliability Values appreciation Ethics Project orientation Programme orientation Portfolio orientation PPP implementation Permanent organization Business Systems, Products & Technology Personnel mgmt Health, Security, Safety & Environment Finance Legal Correlation to the IPMA Competence Baseline
  • 4. People or groups, who are interested in the performance and/or success of the project, or who are constrained by the project. Generalizing, it can be a non-human entity, a virtual interested party, such as the natural environment or the future generations. IDENTIFY ANALYSE COMMUNICATE ENGAGE Social environments (interested parties) management
  • 5. 裡凌了旅留亮 旅 凌旅 interested parties 凌 ICB 3.0 虜留旅 social environments 凌 pm baseline 3.0 竜溜僚留旅 旅凌隆僚留亮凌旅. 里留 竜僚隆旅留竜亮竜僚留 亮劉侶 竜溜僚留旅 留 流 凌亮略隆竜 凌マ僚. 束隆竜留略損 竜僚隆旅留竜亮竜僚留 亮劉侶 .. 凌 竜旅硫略了了凌僚 (留凌溜), 侶 虜了旅亮留旅虜流 留了了留粒流, 流 束亮侶 留僚慮マ旅僚留損 .. 虜略凌旅凌 留竜旅了凌亮竜僚凌 竜溜隆凌 龍マ僚 流 ホ, 劉竜旅 僚留 留僚旅凌竜凌僚留旅 留 虜略凌旅留 凌亮略隆留 虜留旅 留流 了凌粒溜龍竜留旅 竜僚隆旅留竜亮竜僚凌 亮劉凌. 裡竜 竜溜侶 留凌溜留 劉凌旅留 凌亮略隆留, 侶僚 留僚溜凌旅侶 凌凌流 虜留旅 凌僚溜隆留 凌竜溜了凌僚 僚留 留僚留了略硫凌僚 凌 project manager 虜留旅 留 略了了留 亮劉了侶 凌 project organization. 里留 竜僚隆旅留竜亮竜僚留 亮劉侶 竜侶竜略龍凌僚 流 竜侶竜略龍凌僚留旅 留 侶僚 竜虜劉了竜侶 流/虜留旅 留 留 留凌竜了劉亮留留 凌 劉粒凌. 竜旅凌流 隆竜僚 虜留慮凌溜龍竜留旅 亮竜 留僚旅虜竜旅亮竜僚旅虜 凌, 留虜竜溜 虜略凌旅凌 僚留 慮竜竜溜 旅 竜侶竜略龍竜留旅, マ竜 僚留 了凌粒旅竜溜 竜僚隆旅留竜亮竜僚凌 亮劉凌.
  • 6. SHAREHOLDERS EMPLOYEES WORKFORCE UNIONS INTERNAL ENVIRONMENT EXTERNAL ENVIRONMENT PARTNERS CUSTOMERS CONSUMER UNIONS SUPPLIERSCOMPETITORS FINANCIAL INSTITUTIONS FUTURE GENERATIONS LOCAL COMMUNITY & INSTITUTIONS NATIONAL COMMUNITY & INSTITUTIONS GLOBAL ENVIRONMENT GLOBAL COMMUNITY & INSTITUTIONS NGOs MARKET place WORK place ENVIRONMENT SOCIETY Interested parties of the permanent organization (example)
  • 7. SHAREHOLDERS EMPLOYEES not working on the project WORKFORCE UNIONS INTERNAL ENVIRONMENT EXTERNAL ENVIRONMENT PARTNERS CUSTOMERS CONSUMER UNIONS SUPPLIERS COMPETITORS FINANCIAL INSTITUTIONS FUTURE GENERATIONS LOCAL COMMUNITY & INSTITUTIONS NATIONAL COMMUNITY & INSTITUTIONS GLOBAL ENVIRONMENT GLOBAL COMMUNITY & INSTITUTIONS NGOs Interested parties of the temporary organization (example) PROJECT
  • 8. 裡凌了旅留亮 留凌粒略侶侶 亮竜留両 竜竜旅虜ホ 虜留旅 竜両竜旅虜ホ 竜僚隆旅留竜凌亮劉僚僚 亮竜ホ 隆旅留劉竜旅 凌僚 亮僚旅亮凌 凌粒留僚旅亮 虜留旅 凌僚 凌旅僚 凌粒留僚旅亮 (劉粒凌). 凌凌流: 略凌旅凌 竜僚隆旅留竜亮竜僚凌 亮劉凌 竜溜僚留旅 隆僚留 僚留 竜溜僚留旅: 束竜竜旅虜損 凌僚 凌粒留僚旅亮 虜留旅 束竜両竜旅虜損 凌 劉粒凌. 束竜両竜旅虜損 凌僚 凌粒留僚旅亮 虜留旅 束竜竜旅虜損 凌 劉粒凌.
  • 9. Internal Actual Collaborative Demanding High affected High influent External Virtual Agressive Dormant Low affected Low influent Social environments (interested parties) classification
  • 11. 裡凌了旅留亮 留両旅僚亮侶侶 僚 竜僚隆旅留竜凌亮劉僚僚 亮竜ホ 亮竜 硫略侶 侶僚 留旅虜流 虜留略留両侶 亮竜 溜留 留留虜侶旅旅虜略: o Demanding (留旅侶旅虜) / Dormant (隆留僚劉) o High affected (離侶了略 侶竜留龍亮竜僚凌) / Low affected (律留亮侶了略 侶竜留龍亮竜僚凌) o High influent (竜 離侶了流 旅凌流) / Low influent (竜 律留亮侶了流 旅凌流) 隆溜僚竜旅 劉竜竜旅 僚隆留亮凌 凌 竜旅旅亮: Dangerous (旅虜溜僚隆僚凌): Demanding Power Legitimacy Important (裡侶亮留僚旅虜): Demanding Power Legitimacy Dominant (溜留凌): Demanding Power Legitimacy Definitive (留慮凌旅旅虜): Demanding Power Legitimacy
  • 12. KEEP SATISFIED MANAGE CLOSELY MONITOR (minimum effort) KEEP INFORMED HIGH HIGH LOW Interest or Urgency Power Social environments (interested parties) treatment
  • 13. 裡凌了旅留亮 隆旅留竜溜旅侶 僚 竜僚隆旅留竜凌亮劉僚僚 亮竜ホ 亮竜 硫略侶 侶僚 留旅虜流 虜留略留両侶 亮竜 隆凌 留留虜侶旅旅虜略: o Demanding (留旅侶旅虜) / Dormant (隆留僚劉) o High influent (竜 離侶了流 旅凌流) / Low influent (竜 律留亮侶了流 旅凌流) 隆溜僚竜旅 劉竜竜旅 僚隆留亮凌 竜旅旅亮凌: Monitor (留留虜凌了凌慮侶侶): Demanding Power Keep informed (了侶凌侶侶): Demanding Power Keep satisfied (虜留僚凌凌溜侶侶): Demanding Power Manage closely (裡僚竜流 隆旅留竜溜旅侶): 留旅侶旅虜 旅凌流 凌凌流: 里留 留留虜侶旅旅虜略 竜溜僚留旅 隆僚留亮旅虜略 虜留旅 亮凌竜溜 僚留 亮竜留硫了侶慮凌僚 虜留略 侶 隆旅略虜竜旅留 凌 劉粒凌! .. 虜略凌旅凌 亮侶 留留旅侶旅虜 竜僚隆旅留竜亮竜僚凌 亮劉凌 亮竜 旅流 竜旅凌流 亮凌竜溜 僚留 亮竜留硫了侶慮竜溜 竜 留留旅侶旅虜. 竜旅旅亮 凌 劉竜旅 虜留旅 留 僚留 亮竜留硫了侶慮竜溜.
  • 14. PROJECT X Project Sponsor Project Manager Project Team INTERNAL Not project team employees Project Contributors Project Suppliers Project Customers Project Competitors EXTERNAL Social environments (interested parties) example graph
  • 15. 裡凌了旅留亮 里留 溜留 亮硫凌了留 竜旅虜 / 隆劉竜凌 / 僚侶旅虜 留竜旅虜凌僚溜龍凌僚 侶僚 竜虜溜亮侶侶 侶 留僚略了侶 粒旅留 侶僚 留旅虜流 凌隆旅略慮竜侶 粒旅留 凌 劉粒凌. 留留侶 留 凌 劉粒凌 留竜旅虜凌僚溜龍竜旅 (凌旅凌旅虜略) 凌 僚隆留亮凌 留溜侶侶 / 旅凌流, 流 留溜侶侶 / 旅凌流 虜留旅 侶竜留亮凌. 旅 隆旅留虜竜虜凌亮亮劉僚竜 粒留亮亮劉 留竜旅虜凌僚溜龍凌僚 侶僚 竜旅虜凌旅僚僚溜留 流/虜留旅 留了了侶了凌- 竜旅凌流 亮竜留両 僚 両竜旅虜ホ 竜僚隆旅留竜凌亮劉僚僚 亮竜ホ. 里留 竜旅虜略 竜僚隆旅留竜亮竜僚留 亮劉侶 劉凌僚, 竜両 凌旅亮凌, 慮竜旅虜流 凌隆旅略慮竜侶. 旅留 了留 留 竜了旅虜マ 留竜旅虜凌僚旅龍亮竜僚留 竜僚隆旅留竜亮竜僚留 亮劉侶 劉竜旅 僚留 略凌僚 留 虜留略了了侶了留 劉隆旅留 竜旅虜凌旅僚僚溜留 虜留旅 隆旅留竜溜旅侶, マ竜 侶 留旅虜流 竜虜溜亮侶侶 粒旅留 侶僚 凌隆旅略慮竜侶 僚留 硫竜了旅ホ塾杵留旅, 流 凌了略旅凌僚 僚留 亮侶僚 竜旅隆竜旅僚ホ塾杵留旅.