UNLV BGES 202 2020-03-06
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The document discusses different personas that contribute to innovation and teams. It describes the director persona, noting that directors build teams of self-leading people who need little direction. It then discusses the organizing personas who can navigate organizational processes to move things forward. Finally, it discusses the experience architect persona, who focuses on positive interactions and making ordinary experiences extraordinary.
UNLV BGES 202 2020-03-06
- 1. THE DIRECTOR, THE EXPERIENCE ARCHITECT INNOVATION AND TEAMS
- 3. INNOVATION AND TEAMS THE ORGANIZING PERSONAS These personas are able to get things done and move things forward within organizations. They know how to navigate organizational processes like project reviews, budgeting and resource allocation meetings.
- 4. THE DIRECTOR
- 5. INNOVATION AND TEAMS THE DIRECTOR They give the stage to others. The love 鍖nding new projects. They rise to tough challenges. They shoot for the moon. The wield a large toolbox.
- 6. THERES AN OLD ADAGE IN HOLLYWOOD THAT DIRECTING IS 90 PERCENT CASTING. GREAT DIRECTORS BUILD A TEAM OF PEOPLE WHO NEED LITTLE DIRECTION AND CAN LEAD BY EXAMPLE THEMSELVES.
- 7. THE BUILDING PERSONAS INNOVATION AND TEAMS
- 8. INNOVATION AND TEAMS THE BUILDING PERSONAS These personas channel the insights from the learning personas and the organizational will from the organizing personas to create innovation. People in these roles are often highly visible, youll often 鍖nd then right in the heart of the action.
- 10. INNOVATION AND TEAMS THE EXPERIENCE ARCHITECT Focused on how individuals interact with org Facilitates positive encounters Makes the ordinary, extraordinary
- 11. EXPERIENCE ARCHITECTS FEND OFF THE ORDINARY WHEREVER THEY FIND IT.
- 12. INNOVATION AND TEAMS TYPES OF EXPERIENCES Little Experiences Trigger Points Packaging Customer Journey Retail Shopping
- 15. LOOKING BACK, IF YOU WERE TO START OVER, WHAT WOULD YOU DO DIFFERENT FOR THE STICKY NOTE PROJECT? QUESTION OF THE WEEK 6