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DEEPA HUSSAIN
185 Bay 20th Street, Brooklyn, NY11214 |
Tel: (917) 499-5255
email: deepa.hussain@gmail.com
I am a Store Manager offering exceptional organizational skill with a track record that demonstrates
self-motivation, creativity, and initiative to achieve both personal and corporate goals. My objective is to
retain a rewarding opportunity in the retail industry, that challenges my skills at managing people while
maintaining the highest personal work ethic and productivity.
CAREER HISTORY
Burger King – Brooklyn, NY. 2012 -Present Restaurant General Manager
Responsibilities not limited to but included the following:
 Maintain the highest possible standard of Quality, Service & Cleanliness in the Quick Service
Restaurant Industry.
 Train and develop both Assistant Managers as well as hourly team member staff on all aspects of
Restaurant operations.
 Ensured safety codes, company safety and security standards & procedures are followed.
 Ensured complete and timely execution of Corporate Administrative Requirements.
 Execute both corporate mandated sales building opportunities as well as implement strategies to
increase sales & profits on a local level
 Identify and problem solve both internal personnel challenges as well as develop relationships
with Vendors, Service Personnel and Municipal agents.
Eckerd Pharmacy (owned by Rite Aid) – Brooklyn, NY. 1995-2012 Store Manager
Responsibilities not limited to but included the following:
 Manage and supervise the daily store operations and the service team procedures related to
customer satisfaction as well as cash control.
 Train and develop a staff that is motivated to be productive as well as knowledgeable as to
increase sales and control labor costs.
 Maintain inventory receiving, and stock room organization to control inventory while maintaining
necessary product levels.
 Enforce all policies and procedures to ensure excellent customer service is provided and to
maximize the P&L performance of the store.
 Ensure the store is maintained at proper safety levels and the appearance, is pleasing to the
customer while it meets the requirements of company organizational standards as to increase
sales and profitability.
SKILLS
ï‚· Generally proficient in Microsoft Word, and Excel
ï‚· Trained and Certified at Applied Food Safety
ï‚· Trained and Certified at Foundations of Shift / People Management
ï‚· Proficient at strategies in both Team Training as well as Motivation
ï‚· Proficient at strategies in both Sales Building as well as Profit Control
ï‚· Fast Learner who has learned to adapt and thrive in a Fast-Paced Environment
EDUCATION
Higher Secondary School Certificate 1989 - 1991
Dhaka New Model College (Bangladesh)
Certified with Both NYC and the National Restaurant Foundation in Food Safety
References:
Name Relationship Contact .
Kevin Patera Supervisor, 516-547-3665
Julio Contreras Co-Worker 917-834-5511
Mostofa Mahmud Brother 416-276-3872
Nahar Alvi Friend 917-9521486
More References will be provided upon request.
Thank You for Your Time

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untitled

  • 1. DEEPA HUSSAIN 185 Bay 20th Street, Brooklyn, NY11214 | Tel: (917) 499-5255 email: deepa.hussain@gmail.com I am a Store Manager offering exceptional organizational skill with a track record that demonstrates self-motivation, creativity, and initiative to achieve both personal and corporate goals. My objective is to retain a rewarding opportunity in the retail industry, that challenges my skills at managing people while maintaining the highest personal work ethic and productivity. CAREER HISTORY Burger King – Brooklyn, NY. 2012 -Present Restaurant General Manager Responsibilities not limited to but included the following:  Maintain the highest possible standard of Quality, Service & Cleanliness in the Quick Service Restaurant Industry.  Train and develop both Assistant Managers as well as hourly team member staff on all aspects of Restaurant operations.  Ensured safety codes, company safety and security standards & procedures are followed.  Ensured complete and timely execution of Corporate Administrative Requirements.  Execute both corporate mandated sales building opportunities as well as implement strategies to increase sales & profits on a local level  Identify and problem solve both internal personnel challenges as well as develop relationships with Vendors, Service Personnel and Municipal agents. Eckerd Pharmacy (owned by Rite Aid) – Brooklyn, NY. 1995-2012 Store Manager Responsibilities not limited to but included the following:  Manage and supervise the daily store operations and the service team procedures related to customer satisfaction as well as cash control.  Train and develop a staff that is motivated to be productive as well as knowledgeable as to increase sales and control labor costs.  Maintain inventory receiving, and stock room organization to control inventory while maintaining necessary product levels.  Enforce all policies and procedures to ensure excellent customer service is provided and to maximize the P&L performance of the store.  Ensure the store is maintained at proper safety levels and the appearance, is pleasing to the customer while it meets the requirements of company organizational standards as to increase sales and profitability.
  • 2. SKILLS ï‚· Generally proficient in Microsoft Word, and Excel ï‚· Trained and Certified at Applied Food Safety ï‚· Trained and Certified at Foundations of Shift / People Management ï‚· Proficient at strategies in both Team Training as well as Motivation ï‚· Proficient at strategies in both Sales Building as well as Profit Control ï‚· Fast Learner who has learned to adapt and thrive in a Fast-Paced Environment EDUCATION Higher Secondary School Certificate 1989 - 1991 Dhaka New Model College (Bangladesh) Certified with Both NYC and the National Restaurant Foundation in Food Safety References: Name Relationship Contact . Kevin Patera Supervisor, 516-547-3665 Julio Contreras Co-Worker 917-834-5511 Mostofa Mahmud Brother 416-276-3872 Nahar Alvi Friend 917-9521486 More References will be provided upon request. Thank You for Your Time