Phoebe Clarkson was born in London but moved to Weston village near Bristol with her father after her mother had a miscarriage and left. Phoebe cooks and cleans for her depressed father while achieving good grades in school. She escapes to an imaginary world of an Ice Palace where she has ice powers and battles a Fire Witch. She suffers from depression but finds purpose in helping the people of the Ice Palace. Her friends Luke and Skye support her in the real world.