This document is a resume for Ervin P. Francisco applying for a position in the hotel or restaurant industry. It summarizes his educational background including a Bachelor's degree in Hotel and Restaurant Management from University of Santo Tomas. It also outlines his internship experience at Crowne Plaza Manila and Reader's Cafe, as well as his current work experience as a Shift Manager at Pancake House. It provides details of seminars and qualifications relevant for the hospitality industry.