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Francisco, Ervin P.
Blk 11 Lot 10 Shekels Street Cainta Greenpark Village Cainta, Rizal, Philippines
09778227184/ (02) 6967601
ervinfranciscooo@gmail.com
OBJECTIVE
 To seek position in Hotel or Restaurant Industry that provides maximum level of customer
service where I can apply and enhance most of what I have learned in my education, work
experience, training versatility, and interpersonal skills.
EDUCATIONAL BACKGROUND
 Bachelor of Science in Hotel and Restaurant Management
University of Santo Tomas
June 2010  2014
- Deans Lister of Academic Year 2010-2011
 Secondary Education
San Benildo Integrated School
June 2006  2010
- Consistent honor student from 1st
year to 4th
year; Outstanding in club awardee
INTERNSHIP
 Practicum Trainee at Crowne Plaza Manila, Galleria
Ortigas Ave, Corner Asian Development Bank Ave., Quezon City
600 hours of Hotel Phase Practicum Training; 300 hours in Food and Beverage department, 300
hours in Banquet Services
June 2013 - September 2013
 Inhouse Trainee at Readers Caf辿
University of Santo Tomas, Sampaloc, Manila
October 2013
WORK EXPERIENCE
 Shift Manager
Maxs Group Inc. Phils., Chino Roces Avenue, Makati City
Pancake House Inc.
July 2014- Present
SEMINARS AND CONVENTIONS ATTENDED
 Leadership Fundamentals, Maxs Scout Tuason, Quezon City, March 29  30, 2016
 Grandeur: A First Class Dining Experience, UST Seminary Gymnasium, Espana, Manila,
February 21, 2014
 Lectures on Housekeeping, Front Office, Food and Beverage-Banquet, Marriott Hotel, Cebu
City, September 28,2012
 Bar Exposure Seminar, T.G.I.Fridays Tomas Morato, August 29,2012
 Barista Basics, St. Honore Clubhouse Artisan Bakery and Caf辿, Quezon City, August 29,2012
 World of Coffee Concoction, St. Honore Clubhouse Artisan Bakery and Caf辿, Quezon City,
August 29, 2012
 Housekeeping and Food and Beverages Seminar & Tour, Bellevue Hotel, Alabang,
Muntinlupa, February 2-3, 2012
 Grand Culinary Challenge: Basic Kitchen Techniques, Conducted by Unilever Food Solutions,
World Trade Center, Pasay City, March 1, 2011
 Grand Culinary Challenge: Basic Food Photography, Conducted by Unilever Food Solutions,
World Trade Center, Pasay City, March 1, 2011
 Manila Food and Beverage Exposition, World Trade Center, Pasay City, June 16, 2011
 Food Sanitation and Safety Operations Seminar, Best Management Practices-For Commercial
Kitchens and Food Safety (H.A.C.C.P. Principle), Crowne Plaza, Galleria, Ortigas Center, Pasig,
September 21, 2010
SUMMARY OF QUALIFICATIONS
 Strong drive to success; Charismatic leadership; Active listener; Delegating tasks and
responsibilities; Team player; Handles team schedule, Forecasting of inventories, Good written
and verbal communication skills; Strong interpersonal skills; Works well under pressure;
Provides customer service in a courteous manner; Flexibility to work in a changing environment;
Willingness to learn more about the hospitality field; Has efficient punctuality; Point of Sale
(POS) system operation
PERSONAL INFORMATION
Age: 22 years old Date of Birth: September 25, 1993 Height: 56 Weight: 140 Lbs.
CHARACTER REFERENCES
 Ms. Donna Dinglasan
Area Manager
Pancake House
09328469923
 Ms. Reina Carmina Si
Asst Restaurant Manager
Pancake House
09175937194
 Mr. Ryan Rodriguez
Operations Manager
Locavore Restaurant
09166337301

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Updated resume

  • 1. Francisco, Ervin P. Blk 11 Lot 10 Shekels Street Cainta Greenpark Village Cainta, Rizal, Philippines 09778227184/ (02) 6967601 ervinfranciscooo@gmail.com OBJECTIVE To seek position in Hotel or Restaurant Industry that provides maximum level of customer service where I can apply and enhance most of what I have learned in my education, work experience, training versatility, and interpersonal skills. EDUCATIONAL BACKGROUND Bachelor of Science in Hotel and Restaurant Management University of Santo Tomas June 2010 2014 - Deans Lister of Academic Year 2010-2011 Secondary Education San Benildo Integrated School June 2006 2010 - Consistent honor student from 1st year to 4th year; Outstanding in club awardee
  • 2. INTERNSHIP Practicum Trainee at Crowne Plaza Manila, Galleria Ortigas Ave, Corner Asian Development Bank Ave., Quezon City 600 hours of Hotel Phase Practicum Training; 300 hours in Food and Beverage department, 300 hours in Banquet Services June 2013 - September 2013 Inhouse Trainee at Readers Caf辿 University of Santo Tomas, Sampaloc, Manila October 2013 WORK EXPERIENCE Shift Manager Maxs Group Inc. Phils., Chino Roces Avenue, Makati City Pancake House Inc. July 2014- Present SEMINARS AND CONVENTIONS ATTENDED Leadership Fundamentals, Maxs Scout Tuason, Quezon City, March 29 30, 2016 Grandeur: A First Class Dining Experience, UST Seminary Gymnasium, Espana, Manila, February 21, 2014 Lectures on Housekeeping, Front Office, Food and Beverage-Banquet, Marriott Hotel, Cebu City, September 28,2012 Bar Exposure Seminar, T.G.I.Fridays Tomas Morato, August 29,2012
  • 3. Barista Basics, St. Honore Clubhouse Artisan Bakery and Caf辿, Quezon City, August 29,2012 World of Coffee Concoction, St. Honore Clubhouse Artisan Bakery and Caf辿, Quezon City, August 29, 2012 Housekeeping and Food and Beverages Seminar & Tour, Bellevue Hotel, Alabang, Muntinlupa, February 2-3, 2012 Grand Culinary Challenge: Basic Kitchen Techniques, Conducted by Unilever Food Solutions, World Trade Center, Pasay City, March 1, 2011 Grand Culinary Challenge: Basic Food Photography, Conducted by Unilever Food Solutions, World Trade Center, Pasay City, March 1, 2011 Manila Food and Beverage Exposition, World Trade Center, Pasay City, June 16, 2011 Food Sanitation and Safety Operations Seminar, Best Management Practices-For Commercial Kitchens and Food Safety (H.A.C.C.P. Principle), Crowne Plaza, Galleria, Ortigas Center, Pasig, September 21, 2010 SUMMARY OF QUALIFICATIONS Strong drive to success; Charismatic leadership; Active listener; Delegating tasks and responsibilities; Team player; Handles team schedule, Forecasting of inventories, Good written and verbal communication skills; Strong interpersonal skills; Works well under pressure; Provides customer service in a courteous manner; Flexibility to work in a changing environment; Willingness to learn more about the hospitality field; Has efficient punctuality; Point of Sale (POS) system operation PERSONAL INFORMATION Age: 22 years old Date of Birth: September 25, 1993 Height: 56 Weight: 140 Lbs. CHARACTER REFERENCES Ms. Donna Dinglasan Area Manager Pancake House 09328469923
  • 4. Ms. Reina Carmina Si Asst Restaurant Manager Pancake House 09175937194 Mr. Ryan Rodriguez Operations Manager Locavore Restaurant 09166337301