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Currently working as: -
FOOD AND BEVERAGE MANAGER OPERATIONS
with Compass Group India support pvt Ltd
? Budgeting and p&l
? Team Liaisons
? Self motivated
? Project management
? Extremely organized
? Team Leader ship
? Risk Management and analysis
? QHSE
? Menu Engineering
? Staff Development and motivation
? Month End reports generation
? Cost control
Professional Summary
*Competent professional with over 15years experience in Catering & Hotel
operations Management of QHSE, Stores, Guest relationship Management, and team
management, Hotel Management with 2 years of Abroad experience as Unit
Manager.
*Recognized proficiency in ensuring profitability of operations to ensure compliance
with quality standards.
*Proven record of accomplishment of developing procedures, service standards and
operational policies, planning & implementing effective control measures to reduce
running costs of operations.
*Adept in designing & implementing training programs for bringing keen customer
focus, high energy level and team spirit in the employees.Desigining Menus.
*Excellent interpersonal, communication, team building & customer relationship
management skills with extensive experience in recruitment, training &
development of the workforce.
*Hands on and in depth working knowledge of all F&B functions for medium & large
set ups,Knowledge of QHSE and Reports, Store reports,f&b Reports, cost controlling.
Skills
SATTI.VENKATARAMANA
Seeking Assignments in suitable position
Ramachandrapuram, AP 533346/(C) 9573761896/ome052002@gmail.com

Operations Management
*Ensuring optimum and effective utilization of funds in providing congenial work environment
and basic amenities in the work premises.
*Administering preparation of need based annual budgets, and implementation in accordance
with organizational saving targets with regard to cost – value analysis & preparing daily
reports.
*Arranging and combining resources, material & people to achieve goals for improving
operating systems for upgrading quality & services.
*Preparing Cyclic & VIP cocktail Menus.
*Month End Reports of Food Cost, Budgeting, QHSE, MEICR, Stores closing (month end), and
Qhse.
Guest Relationship Management
*Identifying corporate / institutional accounts and strategically secure profitable business.
*Ensuring high quality services, resulting in customer delight by extensive interaction with
guest and quick resolution of problems.
*Monitoring highest customer satisfaction by coordinating within house and potential guests to
understand their requirements and customizing product and services accordingly.
Staff Management & Department Maintenance
* Coordinating with all the other departments in the Hotel
*Monitoring higher levels of services and service deliveries.
*Ensuring high quality services in all the outlets.
* Quality control, Portion control, Department reports on periodical basis.
Staff Training
* Managing operational functions like managers briefings, creating the duty and shift
management ensuring adequate staffing at any given time
* Organizing and conducting practical and theoretical training programs, to enhance skills and
motivational levels as a part of training team for departmental staff.
*Recruiting, selecting, and reviewing performance and appraisal including briefings & need
based training.
Customer Service
Managed key customer accounts. Coordinated the planning, development and delivery of
customized service programs. RESULT: Awarded in 2009 by the general manager of hotel
anand regency & in 2002 by f&b manager of I.T.C grand bay Sheraton Visakhapatnam, 2016 by
Mr.maniram Shankar from reliance.
Team Management & Training
Directed staffs of up to 75 employees responsible for food preparation and service delivery.
Planned and coordinated employee training. Designed incentives and other motivational
programs. RESULT: Strengthened customer retention rates by 63 percent, good result in
employee empowerment, training.
Purchasing & Inventory Management
Planned, budgeted and managed all purchasing, inventory planning and stock replenishment
programs. Selected vendors, negotiate terms, and implemented vendor quality
standards. RESULT: Maintained costs at 10 percent under budgeted projections.

Hotel management from Indo American hotel management institute - Visakhapatnam.
During 1998-2000.
10th
& Intermediate (Botonay, Zoology, Phisics&Chemistry)
Work History
S.NO ORGANISATION DESIGNATION PERIOD
1
COM PASS & SODEXO
(RELIENCE INDUSTRIES LTD)
F&B M ANAGER
SEPTEM BER 2014 TO
PRESENT
2
BESTWESTERN SVN
GRAND(KAKINADA)
F&B M ANAGER
AUGUST 2013 TO AUGUST
2014
3
ANAND REGENCY
PART OF GEM INI
GROUP(RAJAM UNDRY)
ASSISTANT F&B M ANAGER
APRIL-2009 TO
JUNE – 2013
4
ALM USBAH.
SAUDI ARABIA
UNIT M ANAGER
FEBRUARY – 2007 TO
FEBRUARY – 2009
5
R.K.H.S (SODEXO)
(M UM BAI)
SITE EXECUTIVE
APRIL – 2006 TO
JANUARY – 2007
6
ITC WELCOMGROUP GRANDBAY
SHERATON
(VIZAG)
STEWARD
APRIL-2002 TO OCTOBER
– 2005
7
GREEN PARK
(VIZAG)
STEWARD
JUNE – 2001 TO
FEBRUARY – 2002
TRAINNING
EXPERIENCE
ITC WELCOMGROUP
RAJPUTANA PALACE
SHERATON- JAIPUR
SUPERVISORY TRAINING 6 MONTHS
TRAINNING
EXPERIENCE
JAYPEE RESIDENCY MANOR
MUSSOORIE
INDUSTRIAL TRAINNING
1 YEAR
Education
4. ABROAD
EXPERIENCE

1. GOT APPRECIATION LETTER FROM COLLAGE IN CONDUCTING
MARKETING RESEARCH.
2. APPRICIATION LETTER FROM F&B MANAGER MR.ARNAB BARMAN
FROM ITC WELCOM GROUP GRAND BAY.
3. APPRICIATION LETTER FROM MR.RAMAKRISHNA GM OF ANAND
REGENCY.
4. APPRICIANTION MAIL from Mr. Mani Ram Shankar: Head Rig
Operations Deep WaterReliance Industries Ltd. E & P- RCP.
5. GotAppreciationcertificateforcontrollingcostsandfoodwastagefrom
compassareamanager(COMPASS).
6. Got appreciation mail from BEST WESTERN GROUP for successful
completion of Star classification audit.
7. Blood Donation Certificate from RED CROSS India.
1. Experience certificates:
Training - 1year (industrial training)
6 months (supervisorytraining).
B} Job - 15 years
C} Appreciationletters.
2. Education:
? 1oth standard (symphony school – vizag)
? Intermediate -
M.A.V.Pjr.collage – vizag({Botany,Zoology,Physics,Chemistry)
? Hotel management (Indo American hotel management academy)
-International hotel management
-Facilities management.
-Hospitality supervision.
-Hospitality sales and marketing.
- Food productionprinciples.
-Front office operations
-F&B and housekeeping.
-Certificate of appreciation for 100% attendance
3. Typing Skill certificate
Awards and Rewards
Certificates in Hand

Date of Birth: - 20, February 1980.
Languages Known: - English, Telugu, Hindi, Malayalam, and
A Arabic.
Father Name - Satti.Satyanarayana Reddy (LATE)
Mother Name - Satti.Mani Kumari
Marital Status - Married, 2 Kids
I declarethatall the informationgivenin my resumeis to thebest of my knowledge
andbelief, true and correct.
Place:
Date:
Personal Details
S.Venkata Ramana

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