User Onboarding
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User onboarding is about creating a great first impression and story to introduce users to a product in a way that gets them engaged without training wheels. There are different types of onboarding like sliders, videos, and interactive tours. Every product needs sophisticated onboarding because the best learning happens in-app by doing rather than watching videos or reading documentation. Following principles of adult learning like relevance and experience-based problem solving leads to the most effective onboarding.
User Onboarding
- 4. What is User Onboarding?
- 5. User Onboarding is an art of first impressions
- 6. Great user onboarding experience is a story
- 8. PHOTO: HUGO CARDOSO Onboarding isnt about installing training wheels, its about getting people to ride without them Samuel Hulick, useronboard.com
- 9. There is many different onboarding types
- 12. INTERACTIVE TOUR
- 13. SETUP
- 14. EMPTY SPACES
- 15. DEMO SPACE DESIGN: SAM THIBAULT
- 17. Why every product need a sophisticated onboarding?
- 18. You cant learn to ride a bike by watching a video.
- 19. Nobody reads FAQ (unless theyre out of options)
- 20. The best learning happens in-app, right where your customer is going to be
- 21. Learning by doing can inspire your users
- 22. Dont expose everything your product has to offer all at once
- 23. PHOTO: BILL S KENNEY Four Basic Principles of Adult Learning Malcolm Knowles
- 24. Adult learn best if they know why theyre learning something 1
- 25. Adult often learn best through experience 2
- 26. Adults tend to view learning as an opportunity to solve problems 3
- 27. Adults learn best when the topic is relevant to them and immediately applicable 4
- 28. Conclusion
- 29. Keep it simple
- 30. Show benefits, not features
- 31. Ask your users to participate
- 32. Its all about the first impression
- 33. Tell me and I forget. Teach me and I remember. Involve me and I learn. Benjamin Franklin
- 34. @AntoinePlu
- 35. Q&A Time!
- 36. @AntoinePlu