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???????????????????????? (User requrire ment)

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The document outlines requirements for developing a new system, including functional, non-functional, and usability requirements. It discusses data sources, forms, and reports. It also covers procedures manuals, system documentation, and computer programs. Methods for gathering information are reviewed, including interviewing stakeholders, observation, and questionnaires. Specifics around structured vs unstructured interviews and open-ended vs closed-ended questions are provided. The document gives an example of collecting contact information from aquarium visitors through a form.

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(User Requirement) 3 1. (Functional Requirement) 2. (Non- Functional Requirement) 2.1 Performance Criteria) 2.2 2.3 3-1
3. (Usability Requirement) 3.1 3.2 3.3 3.4 (Data Source) 1. 2. 3. Users) (Form) (Report) 3-2
4. 5. 6. (Procedure Manual) (System Document) (Computer Programs) (Methods of Gathering Information) 1. (Interviewing) Interviewer) Interviewee) 3-3
1.1 1.2 2 (Structured Interview) (Unstructured Interview) 1.3 3-4
? ? 3 2 : 1. (Open-Ended Questions) 3-5
2. (Closed-Ended Questions) - 1. 2. 3-6 - -
3. 4. 5. 6. 1. 2. 3. 1.4 3-7
2. (Observation) 2.1 3-8
2.2 (Rating Scale) 2.3 (Time Sampling) (Event Sampling) 3-9
2.4 (Participant Observation) Unstructured Observation) (Non-participant Observation) Structured Observation) 2.5 3-10
3. (Questionnaires) 2 (Closed-Ended Questions) (Open-Ended Questions) 3.1 1. 2. 3. 4. 5. 6. 3-11
7. 3.2 ------------------- Aquarium ¡­..¡­ ¡­¡­¡­.¡­.. ¡­¡­¡­¡­.. ¡­¡­¡­¡­.¡­¡­¡­¡­¡­¡­¡­¡­.¡­.¡­ ¡­..¡­¡­¡­..¡­¡­¡­¡­¡­..¡­¡­¡­¡­ ¡­¡­¡­¡­ ¡­¡­¡­¡­¡­.¡­.. ..¡­¡­ ¡­.. ¡­¡­¡­¡­¡­¡­...... ¡­¡­¡­.¡­¡­¡­¡­¡­¡­¡­.¡­ ¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­..¡­¡­..¡­¡­.. ¡­¡­¡­.................................e-mail address ¡­¡­.¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­ Aquarium 1¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­. 3-12
2¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­. 3¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­¡­. Aquarium e-mail Add. 134 038-250-134 2 kanok@hotmai.co m 01-224-1234 1 somkuan@aol.com 4 2 3 ¡­¡­.. ¡­¡­.. ¡­¡­.. ¡­¡­.. 4 ¡­¡­.. ¡­¡­.. ¡­¡­.. ¡­¡­.. 5 ¡­¡­.. ¡­¡­.. 3-13 ¡­¡­..

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???????????????????????? (User requrire ment)

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